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Lena Field

by Lenasoftware · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorLenasoftware
Year launched2018
StatusActive
LocationKüçükbakkalköy Neighborhood, Sevinçli Street, Pacific Plaza No: 3/2, Ataşehir, 34750 Istanbul, Turkey
Countries servedGlobal
Languages2
Integrations
Free tier
Free trial
Contact salesYES

About Lena Field

Lena Field is a field service management solution from Lenasoftware that supports field service operations with mobile capabilities. It provides case study, ROI calculator, and about us features, along with maintenance CMMS and field FSM functionalities, so organizations can effectively manage their field service activities. Lena Field allows users to analyze past performance through case studies, calculate potential returns on investment with ROI tools, and access core maintenance and field service management capabilities. This platform is designed to assist businesses in increasing efficiency and productivity in their field service processes. Key capabilities: case study ROI calculator about us maintenance CMMS field FSM Best for: organizations that need comprehensive management for their field service operations.

Lena Field is positioned as a smart Field Service Management (FSM) solution designed for planning, execution, and management of mobile field operations, including audit and sales activities. Core functionality includes KPI Management (tracking travel/form time) and robust Work Order/Field Team Management for optimizing resource allocation. Differentiating features are Risk & Scoring Management, which enables automated action based on unit safety scores, and a Heat Map function that provides regional data visualization for informed decision-making. The solution is deployed as a Cloud, SaaS, and Web-Based platform, accessible via native Android and iOS mobile apps, ensuring field teams have real-time data "Anytime, Anywhere." This strong mobility and high customizability make it suitable for sectors like Retail, Logistics, and Manufacturing. Furthermore, its deep integration with CMMS platforms, such as Lena Maint, ensures comprehensive control over asset information and the maintenance lifecycle. Lena Field’s pricing is not publicly disclosed and is based on a custom quote, though the system is noted for being "very budget-friendly.

Pros & Cons

What users like
  • +Highly user-friendly interface allows both administrators and field users to navigate and operate the software with ease.
  • +Implementation process is smooth and painless, minimizing downtime during deployment.
  • +Fast, solution-oriented, and responsive customer support ensures timely issue resolution.
  • +Comprehensive audit and field tracking features, including GPS for inspectors, improve compliance and work safety.
  • +Flexible form creation and automated field task management enhance operational efficiency and reduce manual workload.
What users flag
  • Some solutions may require waiting for updates, potentially slowing immediate issue resolution.
  • Advanced features may require initial training to fully leverage their capabilities.
  • Dependence on internet connectivity for real-time GPS and reporting may limit use in low-signal areas.
  • Customization for highly specialized workflows might be limited or require additional support.
  • Small organizations may find some advanced features excessive for their simpler operational needs.

Features

Key features

KPI Management
Track travel time of field reps and monitor time spent on specific form questions to optimize performance.
Field Team Management
Coordinate field teams effectively ensuring the right person is assigned to the right job.
Form/Survey Management
Build customizable forms with conditional logic and multimedia attachments to gather accurate field data.
Asset Management
Access and update asset information in real time and receive immediate alerts for breakdowns.
Automatic Report Generator
Generate custom reports from form and survey data and receive them periodically via email.
Work Order Management
Create recurring work orders and assign them to units or teams efficiently.
Heat Map
Visualize form data regionally to make informed decisions by area or unit.
Risk & Scoring Management
Monitor safety scores of units and enable automated actions in dangerous situations.
Mobile Access
Manage field operations anytime, anywhere using the mobile application.
CMMS Integration
Streamline asset and work order management by integrating with computerized maintenance management systems.
Conditional Logic in Forms
Control question visibility based on previous answers to optimize data collection.
Historical Data Storage
Save past audits and customer interactions for future reference and decision making.
Automated Triggers
Set automatic actions such as alerts or rankings based on form answers to improve efficiency.

Additional features

KPI Management
Track travel time of field reps and time spent on individual form questions for performance monitoring.
Field Team Management
Assign tasks, coordinate teams, and track responsibilities to ensure operational efficiency.
Form/Survey Management
Create custom forms with conditional logic, multimedia attachments, and multiple answer types.
Asset Management
View, update, and track asset information from the field and get immediate notifications on breakdowns.
Automatic Report Generator
Generate periodic reports from collected data and receive them via email.
Work Order Management
Schedule recurring work orders and assign them to appropriate units or teams.
Heat Map
Display collected data as regional heat maps to identify trends and take targeted action.
Risk & Scoring Management
Track safety scores and enable automated interventions for hazardous situations.
Mobile Access
Manage field operations from mobile devices for on-the-go oversight.
CMMS Integration
Integrate with maintenance management systems for seamless workflow between field operations and asset management.
Conditional Logic in Forms
Show or hide form questions based on previous responses for efficient data collection.
Historical Data Storage
Maintain records of past audits and customer interactions for tracking and reference.
Automated Triggers
Enable automatic notifications, scoring, or alerts based on specific form responses.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
10
Billing currencies

Interface languages

EnglishTurkish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB

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