About Level AI
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Level AI Details
Vendor
Level AI.
Year Launched
2018
Location
148 Castro St, Unit 2A, Mountain View, CA, United States, California
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic
Users
Customer Service Representative, Contact Center Manager, Sales Manager, Customer Experience Analyst, Business Intelligence Analyst, AI Developer
Industries Served
Financial Services, Healthcare, Retail, Insurance, Business Process Outsourcing (BPO), Collections
Tags
Artificial Intelligence, Business Intelligence, Call Recording, Contact Center Quality Assurance, Contact Center, Customer Experience, Customer Satisfaction, Customer Service, Customer Support, Natural Language Processing (NLP), Text Mining, Sales Enablement, Speech Analytics
Level AI's In-App Market Place
Does Level AI have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥)
Pros & Cons
- High accuracy in automated quality assurance
- Enhanced agent performance through real-time coaching
- In-depth customer insights for continuous improvement
- Seamless integration with existing systems
- Scalable solution suitable for various industries
- Pricing may be a consideration for smaller organizations
- Initial setup and integration may require dedicated resources
- Dependency on AI performance may raise concerns in sensitive interactions
Level AI's Support Options
Documentation
https://levelai.com/resources/