Lightstep logo

Lightstep

by ServiceNow · Since 2015
No reviews yet
ActiveAvailable globally
Quick facts
VendorServiceNow
Year launched2015
StatusActive
Location2225 Lawson lane, Santa Clara, CA 95054, US
Countries servedGlobal
Languages8
Integrations44+
Free tier
Free trial
Contact salesYES

About Lightstep

Lightstep is an observability platform from ServiceNow that helps break down silos to resolve issues quickly across teams. It combines learning capabilities, provides the option to get started with ease, and offers sales support so users can integrate observability into existing workflows for alerting and incident management. With features like access to view a demo and contact for sales across the United States and globally, Lightstep supports organizations in gaining deeper insights into complex systems. Key capabilities: Learning Get Started Sales Support View a Demo Global Access Best for: IT teams that need to improve incident response and observability across their applications and services.

LightStep by ServiceNow is a powerful DevOps software solution designed to enhance visibility and observability across complex distributed systems. It serves a crucial role in enabling teams to monitor and optimize application performance effectively. Key features include advanced tracing capabilities, real-time analytics, and proactive monitoring tools that collectively empower organizations to achieve higher reliability and operational efficiency. The user interface of LightStep is widely praised for its user-friendly design and intuitive navigation. It presents users with a clean and organized layout that simplifies access to critical performance metrics and tracing data. Unique design elements, such as interactive visualizations of distributed traces, enable users to delve into specific transactions and identify performance bottlenecks with ease. This intuitive interface makes complex monitoring tasks accessible, even for users with limited technical expertise. Functionally, LightStep excels with its deep insights into application performance through distributed tracing and real-time analytics. It stands out by offering precise root cause analysis capabilities, allowing teams to pinpoint issues across microservices and distributed architectures swiftly.

Pros & Cons

What users like
  • +Provides real-time insight into application performance
  • +Offers distributed tracing to easily pinpoint and resolve issues
  • +Helps streamline collaboration between development and operations teams
  • +Enables faster incident response and resolution
  • +Provides detailed monitoring and metrics for proactive performance optimization
What users flag
  • Steep learning curve for new users
  • Limited customization options
  • Occasional bugs and glitches that impact performance
  • Requires significant resources to set up and maintain

Features

Key features

Distributed Tracing
Trace requests across complex systems to pinpoint performance issues.
Real-Time Monitoring
Monitor application performance and health in real-time.
Anomaly Detection
Detect and alert on anomalies in application behavior automatically.
Root Cause Analysis
Quickly identify the root causes of issues affecting system performance.
Predictive Analytics
Forecast performance trends using machine learning algorithms.
Customizable Dashboards
Create personalized views of critical metrics and data.
Integration with DevOps Tools
Seamless integration with Kubernetes, Docker, Prometheus, and other DevOps tools.
Cloud-Native Deployment
Deploy as a scalable SaaS solution, ideal for modern cloud environments.

Additional features

Distributed Tracing
Trace requests through microservices architectures.
Real-Time Monitoring
Monitor application performance metrics continuously.
Anomaly Detection
Identify unusual behavior or performance deviations.
Root Cause Analysis
Diagnose issues by tracing dependencies and interactions.
Predictive Analytics
Forecast performance trends based on historical data.
Customizable Dashboards
Tailor views to display relevant metrics and data.
Integration with DevOps Tools
Connect with Kubernetes, Docker, and more for streamlined operations.
Cloud-Native Deployment
Deploy on cloud platforms for scalability and accessibility.
Machine Learning Capabilities
Utilize ML algorithms for predictive insights.
Alerting and Notifications
Receive alerts for critical issues or performance thresholds.
API Access
Integrate with existing workflows and tools via APIs.
Performance Metrics
Track and analyze key performance indicators (KPIs).
Collaboration Tools
Facilitate teamwork with shared data and insights.
Comprehensive Documentation
Access detailed guides and resources for efficient usage.
Support for Multiple Languages
Monitor applications written in various programming languages.
Scalability
Handle large volumes of data and complex systems with ease.
Security and Compliance
Ensure data security and compliance with industry standards.
Continuous Improvement
Optimize application performance iteratively over time.
Community Support
Engage with a community of users for insights and best practices.
Training and Onboarding
Access training materials for effective onboarding and skill development.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
8
Interface languages
9
Billing currencies

Interface languages

EnglishSpanishFrenchDeutschItalianPortugueseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB

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