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Software Status:Active

About LimeTray

LimeTray is a restaurant management software platform from LimeTray that provides tools for managing restaurant operations. It includes online ordering, menu management, and customer relationship management so businesses can efficiently service customers and manage inventory. The platform offers features that support table reservations, reviews & feedback collection, and analytics for performance tracking. With these capabilities, restaurant owners can make informed decisions based on real-time data. Key capabilities: online ordering menu management customer relationship management table reservations analytics Best for: restaurant owners and managers that need to simplify their operational processes and improve customer engagement.

LimeTray Details

Vendor
LimeTray
Year Launched
2013
Location
Alchemy Web Pvt. Ltd. 1st floor, 445, Udyog Vihar Phase V, Gurugram, Haryana 122008, India
Deployment
cloud
Training Options
documentation, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Dutch, Portuguese, Italian, Russian, Japanese, Chinese
Users
Restaurant owners, Cloud kitchen operators, Chefs, Kitchen managers, Operations managers, Restaurant chain executives, Bar managers, Café managers, QSR supervisors, Marketing managers, Customer engagement specialists
Industries Served
Restaurants, Cloud kitchens, Cafes, Bars, Quick service restaurants (QSRs), Bakery and dessert outlets, Multi-location restaurant chains, Food delivery businesses
Tags
Food Service Management, Online Ordering, LimeTray

LimeTray's In-App Market Place

Does LimeTray have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

No

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), INR (₹), SGD (S$), AED (د.إ)

Pros & Cons

  • Integration of loyalty module and CRM provides opportunities to deliver additional services to clients.
  • Smooth and fast go-live process with initial support and account management.
  • Easy to use, customizable, and generates accurate business control reports.
  • Offers complete control over menus, offers, and branding without commission fees on orders.
  • Seamless customer experience with no usability complaints.
  • Administrators cannot add or edit their own address/location, limiting flexibility.
  • Requirement to install software locally contradicts SaaS principles of accessibility on any device.
  • Limited capabilities for multi-unit chains, with trial-and-error customization causing operational challenges.
  • Customer support sometimes slow, with tickets taking time to resolve.

LimeTray's Support Options

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