About LINE WORKS
LINE WORKS is a communication software from Works Mobile [designed for businesses to connect and collaborate]. It combines LINE WORKS, AiStudio, and a unique connection to LINE so users can communicate efficiently. The platform supports essential functions including chat, email, and bulletin boards all within a single application, making it straightforward for users to manage their tasks. With features that allow access anytime and anywhere, users can store data in Drive and utilize it on both PCs and mobile devices. This ensures that teams remain connected and productive regardless of their location. Key capabilities: chat email bulletin board AI integration mobile access Best for: businesses that need effective communication solutions.
LINE WORKS stands out in the crowded collaboration space as a powerful, unified groupware solution expertly tailored for the modern, mobile-centric business, particularly those operating in the highly connected Asian markets. Its primary competitive advantage is the seamless, yet secure, interoperability with the widely used consumer LINE application, allowing businesses to engage customers and external partners instantly while strictly maintaining employee privacy by separating work and personal accounts. By integrating Business Mail, Calendar, Shared Drive, and Task Management tools into one mobile-first application, LINE WORKS delivers high-level functionality without the operational friction typically associated with switching between siloed applications. LINE WORKS offers a compelling, all-in-one alternative to fragmented collaboration tools.
Pros & Cons
- +Excellent cross-platform consistency
- +Offers Mail, Calendar, Drive, and Chat in a unified, mobile-first app
- +Designed not to sync with personal LINE contacts, ensuring professional communication remains securely isolated.
- +Ability to communicate with the vast consumer LINE user base for external communication
- −Performance and reliability are highly dependent on stable internet connectivity.
- −The centralized administration and security features can be overly complex
- −Business Mail and Drive are restricted to the paid tiers
- −Predominantly in Asia, which makes it limiting globally
Features
Key features
- LINE Connection & Interoperability
- Allows LINE WORKS users to securely chat with external standard LINE users (customers, vendors) without needing to share personal contact information, maintaining a strict separation between work and private accounts.
- Unified Groupware Functionality
- Consolidates all essential business tools—Messaging, Business Mail, Calendar, and Drive—into a single, familiar interface, reducing context switching and simplifying the daily workflow.
- Centralized Administration & Security
- Provides powerful administrative tools for centralized user management, security settings, compliance oversight, data archiving, and swift response to device loss or data leakage risks.
- Task and Project Management (Task/Board/Note)
- Includes built-in features like Board for posting company-wide notices (with read status checks) and Task management (assigning roles, setting deadlines) directly linked to conversations.
- Mobile-First Accessibility
- Designed from the ground up to be highly efficient and fully functional on mobile devices (smartphones and tablets), ensuring real-time data access and full feature parity regardless of location.
Additional features
- Business Chat & Messaging
- Provides instant one-on-one and group messaging with threaded discussions; supports file sharing, voice/video calls, and the familiar use of LINE stamps/emoticons.
- LINE Interoperability
- Enables secure, non-synced communication with external consumer LINE accounts, essential for customer service and vendor relations.
- Read Receipts (Toggleable)
- Shows whether messages have been read, a critical feature in business communication, which can be deactivated in higher-tier plans if desired.
- Business Mail
- Offers an integrated email client with professional functions like read receipts, reminders, and customizable settings, accessible alongside chat.
- Calendar Management
- Provides shared calendars (My, Company, Team/Group) to coordinate schedules, check member availability, book meeting resources, and set event reminders.
- Drive/File Management
- Offers secure online storage for managing, sharing, and accessing company files and documents from any device.
- Board (Notice Sharing)
- A dedicated bulletin board for posting company-wide notices and important announcements, featuring mandatory read checks to prevent information omissions.
- Task Management
- Allows users to easily create, assign, and track tasks (setting requestor, assignee, and deadline) directly from the context of a chat message or discussion.
- Form (Survey Creation)
- A tool for creating and distributing various types of internal and external surveys and simple data collection forms via mobile or PC.
- Contact/Employee Directory
- An organized, centralized address book linked to the organization's structure, allowing quick lookups even as teams and roles frequently change.
- Advanced Security
- Features include robust data encryption, centralized control over access, and tools for end-to-end management of devices and user accounts.
- Customizable Apps/Bots
- Supports integration with third-party business services and custom-developed Bots to automate workflows and extend the platform's capabilities.
- Mobile Access & PC Client
- Offers dedicated, cloud-synced applications for smartphones, tablets, and PCs, ensuring consistency across all devices.
Pricing
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About LINE WORKS
LINE WORKS is a communication software from Works Mobile [designed for businesses to connect and collaborate]. It combines LINE WORKS, AiStudio, and a unique connection to LINE so users can communicate efficiently. The platform supports essential functions including chat, email, and bulletin boards all within a single application, making it straightforward for users to manage their tasks. With features that allow access anytime and anywhere, users can store data in Drive and utilize it on both PCs and mobile devices. This ensures that teams remain connected and productive regardless of their location. Key capabilities: chat email bulletin board AI integration mobile access Best for: businesses that need effective communication solutions.
LINE WORKS Details
LINE WORKS's In-App Market Place
Does LINE WORKS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
JPY (¥)
Pros & Cons
- Excellent cross-platform consistency
- Offers Mail, Calendar, Drive, and Chat in a unified, mobile-first app
- Designed not to sync with personal LINE contacts, ensuring professional communication remains securely isolated.
- Ability to communicate with the vast consumer LINE user base for external communication
- Performance and reliability are highly dependent on stable internet connectivity.
- The centralized administration and security features can be overly complex
- Business Mail and Drive are restricted to the paid tiers
- Predominantly in Asia, which makes it limiting globally
LINE WORKS's Support Options
Community Forums
https://community.worksmobile.com/