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Link2Feed

by Link2Feed, Inc · Since 2010
No reviews yet
Active2+ countriesCloud
Quick facts
VendorLink2Feed, Inc
Year launched2010
StatusActive
Location1315 Michigan Ave, Sarnia, Ontario N7S4M6, US
Countries served2+
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Link2Feed

Link2Feed is a case management software platform from Link2Feed, Inc that supports food assistance programs. It offers features such as client intake, data reporting, and resource management so organizations can efficiently manage their services. This platform helps food pantries and community organizations track client information and service utilization over time. Link2Feed integrates with various databases to provide real-time insights and reports, facilitating better decision-making and resource allocation. Key capabilities: client intake data reporting resource management real-time insights integration with databases Best for: food assistance organizations that need an effective solution for client management and reporting.

Link2Feed is a powerful, mission-critical Case Management and Client Insights software designed exclusively for the hunger relief sector. Its core value lies in its robust compliance management for government programs (like TEFAP/CSFP) and its ability to generate real-time, aggregated data across vast food bank networks, shifting organizations from paper-based tracking to data-driven decision-making. The software is highly secure and user-friendly for volunteers. However, it operates on a strict, non-customizable data structure, and its subscription model requires an annual commitment and fees for setup and initial data import, which may present a budget hurdle for smaller, independent pantries. It is best suited for large regional food banks and multi-agency networks that prioritize standardized data and regulatory compliance.

Pros & Cons

Pros
  • Organizations can create an unlimited number of user accounts for staff and volunteers at no extra cost
  • Reduces the time required for client check-in compared to manual paper tracking.
  • Fully accessible via any modern device with internet access
  • Built specifically to meet complex state/federal program requirements with automated reporting tools.
Cons
  • The system prevents users from downloading a full, raw list of all client names and demographic data.
  • Users cannot add their own customized fields, questions, or specific data points to the client intake or service forms
  • There is a significant cost for setup and data migration

Features

Key features

Real-Time Data Reporting

Provides comprehensive reports, statistics, and heat maps in real-time to analyze trends, client demographics, and service impact for funding and decision-making.

Compliance Management

Automates tracking and reporting requirements for complex government programs in the US like TEFAP (The Emergency Food Assistance Program) and CSFP (Commodity Supplemental Food Program).

Barcode/eSignature Integration

Allows for fast, paperless client check-in using scannable barcode cards and integrates with electronic signature pads for required documentation (if signatures are reinstated).

Network/Multi-Agency Collaboration

Enables food banks to network with their partner agencies, allowing for de-duplicated client counts and aggregate data reporting across the entire network in real-time.

Referral Integration

Connects clients with external social services by integrating with the Open Referral data standard, allowing staff to search for programs near the client's address from within Link2Feed.

Additional features

Client Intake & Profile Management

Standardized, paperless process to enroll new clients and create a profile, capturing demographics, household composition, and needs.

Duplicate Checker

Uses an inline system to match criteria (name, DOB, address) and prevent the creation of duplicate client or household profiles.

Visit Recording/Tracking

Easy logging of every client visit, recording the services received, provisions distributed (by quantity, weight, or currency), and visit reasons.

Program Management

Allows organizations to set up and track multiple distinct service programs with customized visit frequency rules and eligibility requirements.

Household Management

Tools to easily add, remove, or move household members as family situations change, ensuring accurate data collection.

CACFP & SFSP Software (Add-on)

A fully mobile, point-of-service tool designed to eliminate hardcopy records and maximize reimbursement rates for child meal programs.

Appointment Scheduling

Functionality to track staff availability and schedule appointments for clients, supporting different modes like date-only or time-restricted caseloads.

User Permissions

Allows administrators to define unique, permission-based profiles for staff and volunteers, controlling what information each user can see and access.

Data Export Tool

Provides clients (Network Administrators) with the ability to export their proprietary raw data at any time (e.g., visit history).

256-Bit Security

Uses the same high level of encryption protection as top online banking providers for data both at rest and in transit.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

2
Countries served
1
Interface languages
2
Billing currencies

Available in

United StatesCanada

Interface languages

English

Billing currencies

🇺🇸USD🇨🇦CAD

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