About Linklogiq
Linklogiq is a dispatch and field service platform that connects dispatchers, drivers, and customers in one workflow. Dispatchers assign and monitor tickets in real time, while a driver app supports navigation, job updates, and photo notes. A customer app allows service requests and status updates, improving communication. It reduces missed appointments by keeping all parties updated. Key capabilities: Real-time dispatch and ticket management Driver mobile app with navigation Customer request and status portal Job notes, photos, and updates Operational visibility dashboards Best for: Field service and transportation teams coordinating dispatch and customer communication.
LinkLogiq is a comprehensive cloud-based software designed to meet the operational needs of waste management businesses. With a focus on dispatching, accounting, and asset tracking, the platform integrates essential features for managing drivers, routes, and inventory in real time. It allows businesses to streamline communication between drivers and dispatchers, optimize route navigation, and enhance customer service through its intuitive mobile applications for both drivers and customers. The software simplifies the process of managing waste collection services, offering tools like real-time driver tracking, ticket management, and turn-by-turn navigation. The platform's flexibility extends to its pricing structure, accommodating businesses of all sizes with different subscription tiers. Each tier provides access to essential tools like auto-dispatching, asset tracking, and instant invoicing, with options for additional licenses to support growing teams. Furthermore, the software integrates seamlessly with existing accounting systems, improving cash flow and billing accuracy while offering custom pricing structures tailored to specific accounts, jobs, or zones. The subscription model is billed monthly, ensuring that no long-term contracts are required, making it adaptable to the evolving needs of waste service professionals.
Pros & Cons
- +QuickBooks Desktop Integration: Seamless integration with QuickBooks Desktop is a critical feature, especially for businesses managing accounting and finances.
- +Mobile Accessibility: The ability to use Linklogiq on both iPhones and desktops provides flexibility, allowing users to manage business operations without carrying around a laptop.
- +Streamlined Operations: Linklogiq helps simplify daily operations by collecting detailed data on each ticket, improving productivity and allowing focus on other areas of the business.
- +Reporting and Data Analysis: The reports section is highly useful for generating franchise reports and negotiating rates, with powerful filtering and data export capabilities.
- +Asset and Ticket Tracking: Features such as asset tracking and viewing tickets via pictures help streamline asset management and reduce expenses, especially in reconciling invoices for landfills.
- +Customer Support: The Linklogiq team is responsive and available to assist with any issues, providing strong customer support throughout the implementation process.
- +Cost Savings: The ability to track drivers and reconcile tickets has helped businesses reduce costs by identifying billing errors, especially with landfill charges.
- −Initial Setup Challenges: The startup process can be somewhat difficult, although the support team is readily available to help resolve any issues.
- −Credit Card Fees: The system currently lacks a way to charge credit cards without the fee impacting the company's bottom line, which could affect profit margins.
- −Early Reporting Limitations: Initially, the reports section lacked full functionality, although updates have since improved this feature.
Features
Key features
- Intuitive Dispatching
- Real-time driver tracking and ticket management. Dispatchers can assign or unassign tickets and monitor workload on both PC and mobile devices.
- Driver App
- Enables drivers to manage their workload, communicate with dispatch, and update job statuses. The app includes turn-by-turn navigation and allows for adding notes and images to tickets.
- Customer App
- Allows customers to view work orders, request services, and update job details via mobile devices. This streamlines customer interaction and makes it easy for them to manage services.
- Auto Dispatching
- Automatically assigns tickets to drivers based on route optimization, time availability, and inventory. This feature ensures efficient routing and dispatch management.
- Invoicing and Online Payments
- Streamlines billing and payment processes by integrating with accounting systems and providing an easy-to-use payment interface for customers.
- Asset Tracking
- Provides real-time tracking of inventory availability and the history of asset locations, minimizing the risk of lost or misplaced equipment.
Additional features
- Job & Ticket Management
- A comprehensive system to create, assign, and track tickets in real-time. Allows for managing workload and adjusting assignments dynamically.
- Flexible Pricing Structures
- Supports customized pricing models per account, job, or zone, allowing for accurate billing, tax capturing, and surcharge management.
- Driver Timesheets and Scheduling
- Simplifies driver management by tracking availability, reviewing timesheets, and handling time-off requests.
- Customized Reporting
- Offers robust reporting capabilities, with filters and export options to generate reports that meet specific business needs. This provides insight into job performance, financials, and operational efficiency.
- Online Ordering Form
- Enables customers to submit orders directly through the platform, with automatic calculations for costs, taxes, and payments. It also allows real-time updates for order status and job site details.
- Route Optimization
- Automatically determines the most efficient routes for drivers based on time, distance, and traffic, improving operational efficiency and reducing travel time.
Pricing
Monthly plans
Tier 1
USD 99
Tier 2
USD 199
Tier 3
USD 499
Countries & Languages
Available in
Interface languages
Billing currencies
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About Linklogiq
Linklogiq is a dispatch and field service platform that connects dispatchers, drivers, and customers in one workflow. Dispatchers assign and monitor tickets in real time, while a driver app supports navigation, job updates, and photo notes. A customer app allows service requests and status updates, improving communication. It reduces missed appointments by keeping all parties updated. Key capabilities: Real-time dispatch and ticket management Driver mobile app with navigation Customer request and status portal Job notes, photos, and updates Operational visibility dashboards Best for: Field service and transportation teams coordinating dispatch and customer communication.
Linklogiq Details
Linklogiq's In-App Market Place
Does Linklogiq have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
6
Mini Apps
Driver App: Manages driver workload
updates
and communication.
Customer App: Allows customers to place orders
track jobs
and request services.
Pricing Options
Plans
Monthly plans
Tier 1
USD 99
Tier 2
USD 199
Tier 3
USD 499
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD ($), AUD ($), JPY (¥), CNY (¥), MXN ($), BRL (R$), INR (₹)
Pros & Cons
- QuickBooks Desktop Integration: Seamless integration with QuickBooks Desktop is a critical feature, especially for businesses managing accounting and finances.
- Mobile Accessibility: The ability to use Linklogiq on both iPhones and desktops provides flexibility, allowing users to manage business operations without carrying around a laptop.
- Streamlined Operations: Linklogiq helps simplify daily operations by collecting detailed data on each ticket, improving productivity and allowing focus on other areas of the business.
- Reporting and Data Analysis: The reports section is highly useful for generating franchise reports and negotiating rates, with powerful filtering and data export capabilities.
- Asset and Ticket Tracking: Features such as asset tracking and viewing tickets via pictures help streamline asset management and reduce expenses, especially in reconciling invoices for landfills.
- Customer Support: The Linklogiq team is responsive and available to assist with any issues, providing strong customer support throughout the implementation process.
- Cost Savings: The ability to track drivers and reconcile tickets has helped businesses reduce costs by identifying billing errors, especially with landfill charges.
- Initial Setup Challenges: The startup process can be somewhat difficult, although the support team is readily available to help resolve any issues.
- Credit Card Fees: The system currently lacks a way to charge credit cards without the fee impacting the company's bottom line, which could affect profit margins.
- Early Reporting Limitations: Initially, the reports section lacked full functionality, although updates have since improved this feature.
Linklogiq's Support Options
Email Address
sales@linklogiq.comContact
877-480-5465Linklogiq's Alternatives
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