About Linklogiq
Linklogiq is a dispatch and field service platform that connects dispatchers, drivers, and customers in one workflow. Dispatchers assign and monitor tickets in real time, while a driver app supports navigation, job updates, and photo notes. A customer app allows service requests and status updates, improving communication. It reduces missed appointments by keeping all parties updated. Key capabilities: Real-time dispatch and ticket management Driver mobile app with navigation Customer request and status portal Job notes, photos, and updates Operational visibility dashboards Best for: Field service and transportation teams coordinating dispatch and customer communication.
Linklogiq Details
Linklogiq's In-App Market Place
Does Linklogiq have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
6
Mini Apps
Driver App: Manages driver workload
updates
and communication.
Customer App: Allows customers to place orders
track jobs
and request services.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD ($), AUD ($), JPY (¥), CNY (¥), MXN ($), BRL (R$), INR (₹)
Pros & Cons
- QuickBooks Desktop Integration: Seamless integration with QuickBooks Desktop is a critical feature, especially for businesses managing accounting and finances.
- Mobile Accessibility: The ability to use Linklogiq on both iPhones and desktops provides flexibility, allowing users to manage business operations without carrying around a laptop.
- Streamlined Operations: Linklogiq helps simplify daily operations by collecting detailed data on each ticket, improving productivity and allowing focus on other areas of the business.
- Reporting and Data Analysis: The reports section is highly useful for generating franchise reports and negotiating rates, with powerful filtering and data export capabilities.
- Asset and Ticket Tracking: Features such as asset tracking and viewing tickets via pictures help streamline asset management and reduce expenses, especially in reconciling invoices for landfills.
- Customer Support: The Linklogiq team is responsive and available to assist with any issues, providing strong customer support throughout the implementation process.
- Cost Savings: The ability to track drivers and reconcile tickets has helped businesses reduce costs by identifying billing errors, especially with landfill charges.
- Initial Setup Challenges: The startup process can be somewhat difficult, although the support team is readily available to help resolve any issues.
- Credit Card Fees: The system currently lacks a way to charge credit cards without the fee impacting the company's bottom line, which could affect profit margins.
- Early Reporting Limitations: Initially, the reports section lacked full functionality, although updates have since improved this feature.
Linklogiq's Support Options
Email Address
sales@linklogiq.comContact
877-480-5465