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Lipscore

by Lipscore · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorLipscore
Year launched2015
StatusActive
LocationDronningens Gate 3, 0152 Oslo, Norway
Countries servedGlobal
Languages1
Integrations58+
Free tierNO
Free trialNO
Contact salesYES

About Lipscore

Lipscore is a customer review and ratings software for e-commerce businesses. It collects verified product and service reviews from real customers to build trust, increase sales, and provide actionable insights.

Lipscore is a customer review and ratings platform designed to help e-commerce businesses generate a high volume of authentic feedback. The software focuses on collecting reviews exclusively from verified buyers, ensuring compliance with regulations and building consumer trust. Its core features include tools for gathering both product and service reviews, with a system optimized for high response rates. Lipscore integrates with major e-commerce platforms like Shopify, Magento, and WooCommerce. It provides customizable widgets to display reviews, enhances SEO with Google star ratings, and offers analytics to turn feedback into business insights. The platform also includes features like automated alerts for negative reviews, Q&A sections, and automatic translation for global retailers. Pricing is not publicly listed and requires contacting the sales team. Support is available through a knowledge base and a contact form.

Pros & Cons

Pros
  • Collects reviews only from verified buyers, which increases authenticity and trust.
  • Engineered for high response rates, generating more feedback than typical platforms.
  • Integrates with all major e-commerce platforms for seamless implementation.
  • Automatically displays star ratings in Google search results and Shopping ads.
  • Provides features for both online and in-store feedback collection.
Cons
  • Pricing is not publicly available on the website and requires a sales inquiry.
  • The platform is primarily focused on e-commerce, which may limit its utility for other business types.

Features

Key features

Verified-Only Reviews

Ensures only verified buyers can leave feedback, complying with EU laws and preventing fake reviews.

High Response Rate

Engineered to maximize customer feedback, claiming 2-4 times more responses than other tools by allowing simple ratings without written reviews.

Multi-Channel Feedback

Collects insights from both online and in-store customers to provide a complete view of the shopping experience.

Customizable Widgets

Display ratings and reviews on product pages with widgets that can be customized to match the site's design.

Google Integration

Shows star ratings in Google organic search results (Rich Snippets) and Google Shopping ads to increase visibility and click-through rates.

Support Trigger

Automatically alerts customer service when a low rating (1 or 2 stars) is submitted, enabling quick issue resolution.

Automatic Translations

Translates verified reviews into multiple languages to support global sales.

Additional features

Branded Invitations

Send customized email or SMS invitations to customers to request reviews.

Commenting on Reviews

Allows businesses to publicly reply to reviews directly on product pages.

Review Syndication

Share reviews across multiple stores, ideal for multi-store or international setups.

Q&A Functionality

Lets customers ask questions on product pages and allows businesses to publish answers.

AI Moderation

Automatically flags and reviews inappropriate content before publication.

Review Filtering

Allows shoppers to filter reviews by rating, images, or other attributes.

Lipscore Analytics

Provides dashboards and insights from customer feedback on products, services, and categories.

Data Ownership

Customers own all their reviews with the freedom to export data.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
3
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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