About ListenFirst
ListenFirst is a social intelligence service that provides analytics, reporting, and research for brands. It specializes in owned analytics, competitive benchmarking, and social reporting to help marketers turn social data into strategic actions.
ListenFirst is a social intelligence partner that combines a proprietary platform with expert-led services to provide social media analytics, reporting, and research. The service is aimed at enterprise brands looking to translate social data into actionable strategy. It focuses on owned analytics, competitive benchmarking, and comprehensive reporting. Instead of just providing a tool, ListenFirst manages a client's social reporting program, delivering curated insights. The platform tracks a vast amount of brand-published content, enabling trend spotting and deep competitive analysis. Pricing is not publicly available, requiring potential customers to book a demo or contact the sales team. Support is provided through a contact form and email, with a focus on a high-touch, expert-led service model. The company was founded in 2012 and is based in New York.
Pros & Cons
- Combines a proprietary analytics platform with expert-led consulting services.
- Specializes in industry-specific analysis with teams for sectors like Music, Film & TV, and Fashion.
- Provides comprehensive competitive benchmarking and trend analysis.
- Offers custom, executive-ready reports and dashboards.
- Manages the full social reporting program, reducing workload for marketing teams.
- Pricing is not publicly available and requires a sales consultation.
- The service model may be more than what a small business needs or can afford.
- Does not list specific third-party software integrations on its website.
Features
Key features
Provides precision reporting on a brand's social performance, which is customizable and executive-ready.
Measures how a brand's story performs at scale, including content trends, creative themes, and campaign resonance.
Offers category navigation by showing trending topics, underperforming content, and emerging trends to outperform competitors.
A team of analysts with category-specific knowledge provides curated insights and strategic context.
Tracks a high volume of brand-published content across social platforms for comprehensive benchmarking and trend spotting.
Additional features
Delivers always-on reporting of owned content, competitors, talent, and partners with performance context.
Provides custom analysis to answer strategic questions, such as competitor performance and trend drivers.
Offers ongoing advisement for strategy refinement, including campaign planning, content audits, and KPI development.
Provides engineering and automation for bespoke dashboards, scorecards, and tool integrations.
Identifies rising formats, winning content types, and shifts in tone early by analyzing a large volume of brand posts.
Pricing
Countries & Languages
Interface languages
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About ListenFirst
ListenFirst is a social intelligence service that provides analytics, reporting, and research for brands. It specializes in owned analytics, competitive benchmarking, and social reporting to help marketers turn social data into strategic actions.
ListenFirst Details
ListenFirst's In-App Market Place
Does ListenFirst have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Combines a proprietary analytics platform with expert-led consulting services.
- Specializes in industry-specific analysis with teams for sectors like Music, Film & TV, and Fashion.
- Provides comprehensive competitive benchmarking and trend analysis.
- Offers custom, executive-ready reports and dashboards.
- Manages the full social reporting program, reducing workload for marketing teams.
- Pricing is not publicly available and requires a sales consultation.
- The service model may be more than what a small business needs or can afford.
- Does not list specific third-party software integrations on its website.
ListenFirst's Support Options
Email Address
hi@listenfirstmedia.comContact
(646) 349-6810ListenFirst's Alternatives
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