About Little Hotelier
Little Hotelier is a property management software from SiteMinder designed for small properties. It combines a Channel Manager, Direct Booking Engine, Metasearch, and Insights to provide comprehensive management of bookings and operations. This platform supports small property owners in managing reservations while increasing visibility across various channels. With over 50,000 properties served globally, users have reported an increase in bookings by more than 10% after implementation. Little Hotelier includes tools for effective distribution management, direct bookings, and actionable insights to help in decision-making. Key capabilities: Channel Manager Direct Booking Engine Metasearch Insights Property Management Best for: small property owners that need to maximize bookings and simplify operations.
Little Hotelier is a cloud-based hotel management system (PMS) specifically designed for small properties such as bed and breakfasts, guesthouses, and boutique hotels. This user-friendly platform streamlines operations, boosts bookings, and enhances guest experiences. Its core functionalities include a robust channel manager connecting to major online travel agencies (OTAs) like [Booking.com](http://Booking.com) and Expedia, ensuring rate parity and maximizing occupancy. A powerful direct booking engine allows guests to easily book directly on your website, often at the best available rates. The intuitive front desk software simplifies check-ins/outs, payment processing, and invoice generation. Little Hotelier also excels in guest engagement with tools for email, SMS, and in-app communication. Comprehensive reporting and analytics provide valuable insights into key performance indicators (KPIs) like occupancy rates, revenue, and guest reviews, empowering data-driven decision-making. The mobile app further enhances flexibility, allowing you to manage reservations and communicate with guests from your smartphone. Little Hotelier's strengths lie in its user-friendly interface, making it accessible even for those with limited technical expertise. The platform is cloud-based, ensuring high availability and data security.
Pros & Cons
- +Simple and intuitive interface suitable for small accommodations.
- +Reliable integration with the Siteminder channel manager for seamless booking management.
- +Excellent customer service with patient and polite support staff.
- +Versatile features including customizable emails, guest registration forms, and invoices.
- +Efficient web integration and app functionality for managing bookings on the go.
- −Issues with double bookings and inaccuracies in revenue reporting.
- −Limited features for larger or more complex properties.
- −Invoices are overly detailed and cumbersome for long stays.
- −Poor cancellation process and billing transparency during free trials.
- −Support is unavailable on weekends, causing inconvenience during critical times.
Features
Key features
- 1. Direct Booking Engine
- Boost revenue by encouraging direct bookings.
- 2. Channel Manager
- Connect to over 450+ booking channels for wider visibility.
- 3. Mobile App
- Manage bookings and operations on the go.
- 4. Payment Processing
- Simplifies guest payment processing.
- 5. Insights & Analytics
- Provides detailed property performance data.
- 6. Guest Engagement Tools
- Improve guest communication and satisfaction.
- 7. No Lock-in Contract
- Flexibility to cancel anytime.
Additional features
- 1. Front Desk Management
- 2. Channel Manager
- 3. Direct Booking Engine
- 4. Hotel Website Builder
- 5. Mobile App
- 6. Insights & Analytics
- 7. Guest Engagement Tools
- 8. Hotel Payment Processing
- 9. App Store
- 10. Metasearch Integration
Pricing
Monthly plans
Basics Plan
USD 30
Pro
USD 155
Countries & Languages
Available in
Interface languages
Billing currencies
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About Little Hotelier
Little Hotelier is a property management software from SiteMinder designed for small properties. It combines a Channel Manager, Direct Booking Engine, Metasearch, and Insights to provide comprehensive management of bookings and operations. This platform supports small property owners in managing reservations while increasing visibility across various channels. With over 50,000 properties served globally, users have reported an increase in bookings by more than 10% after implementation. Little Hotelier includes tools for effective distribution management, direct bookings, and actionable insights to help in decision-making. Key capabilities: Channel Manager Direct Booking Engine Metasearch Insights Property Management Best for: small property owners that need to maximize bookings and simplify operations.
Little Hotelier Details
Little Hotelier's In-App Market Place
Does Little Hotelier have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
Basics Plan
USD 30
Pro
USD 155
Accepted Payment Currencies
AUD (AU$), CAD (CA$), EUR (€), GBP (£), NZD (NZ$), USD ($)
Pros & Cons
- Simple and intuitive interface suitable for small accommodations.
- Reliable integration with the Siteminder channel manager for seamless booking management.
- Excellent customer service with patient and polite support staff.
- Versatile features including customizable emails, guest registration forms, and invoices.
- Efficient web integration and app functionality for managing bookings on the go.
- Issues with double bookings and inaccuracies in revenue reporting.
- Limited features for larger or more complex properties.
- Invoices are overly detailed and cumbersome for long stays.
- Poor cancellation process and billing transparency during free trials.
- Support is unavailable on weekends, causing inconvenience during critical times.
Little Hotelier's Support Options
Email Address
support@littlehotelier.comContact
+61 2 8031 1280Documentation
https://helpcentre.littlehotelier.com/enChatbot
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