LiveCall logo

LiveCall

by LiveCall
No reviews yet
SoldAvailable globally
Quick facts
VendorLiveCall
Year launchedN/A
StatusSold
LocationLiveChat, Inc. - ul. Zwyciestwa 19, 81-451 Gdynia, Poland
Countries servedGlobal
Languages12
Integrations7+
Free tierN/A
Free trialN/A
Contact salesN/A

About LiveCall

LiveCall is a call management software from LiveCall that provides features for handling inbound inquiries. It includes a Click to Call Widget, Call Routing, and Meeting Scheduling, helping businesses track and manage calls effectively. Additionally, it supports a Virtual Phone feature for call tracing and offers automated call and meeting distribution for managing leads. LiveCall also provides inbound call tracking and recording capabilities for better oversight. This software is tailored for small to medium enterprises looking to improve their communication with clients. Key capabilities: Click to Call Widget Call Routing Virtual Phone Meeting Scheduling Call Management Best for: businesses that need effective call handling and lead management.

LiveCall by LiveChat, Inc. is a versatile software solution that combines call tracking, inside sales, and lead generation capabilities. The standout feature of LiveCall is its seamless integration with the LiveChat platform, allowing users to switch seamlessly between chat and calls to provide a comprehensive customer support experience. The user interface of LiveCall is intuitive and user-friendly, with a clean design that makes it easy to navigate through the various features. One unique design element is the ability to track calls in real-time, providing instant insights into customer interactions and enabling sales teams to make informed decisions quickly. One of the core functionalities that sets LiveCall apart from its competitors is its advanced call tracking capabilities. Users can easily track and analyze call data, including call duration, source, and conversions, to optimize their sales and marketing strategies. The software also offers innovative lead generation tools, such as lead scoring and qualification, to help teams identify and prioritize high-quality leads. In terms of performance, LiveCall excels in speed, efficiency, and reliability.

Pros & Cons

Pros
  • Real-time tracking of website visitors
  • Integration with LiveChat for seamless communication
  • Ability to prioritize leads based on behavior
  • Easy to use interface for managing calls and tracking leads
  • Detailed analytics and reporting features to measure effectiveness
Cons
  • Limited reporting and analytics features compared to other call tracking software
  • Integration with other CRM platforms can be difficult and time-consuming
  • Steeper learning curve for new users due to complex interface
  • Limited customization options for call tracking metrics and parameters

Features

Key features

Real-time call tracking, Customer data integration, Call recording and transcripts, Lead qualification, Performance analytics and reporting, CRM integration, Voicemail drop, Automated call distribution, Appointment scheduling, Mobile app access.

Additional features

Call Tracking, Inside Sales, Lead Generation

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
12
Interface languages
6
Billing currencies

Interface languages

EnglishSpanishFrenchGermanPortugueseItalianDutchPolishRussianTurkishChineseJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY

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