LiveRez logo

LiveRez

by LiveRez · Since 2008
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ActiveAvailable globallyCloud
Quick facts
VendorLiveRez
Year launched2008
StatusActive
Location1173 Winding Creek Dr, Eagle, ID 83616, USA
Countries servedGlobal
Languages1
Integrations2+
Free tier
Free trial
Contact salesYES

About LiveRez

LiveRez is a vacation rental management software from LiveRez that provides comprehensive solutions for property management companies. It offers features such as online booking, channel management, and reservation management so property managers can efficiently oversee their operations. With LiveRez, users can manage multiple listings across various platforms, automate communication with guests, and access detailed reporting for informed decision-making. The platform supports integrations with leading vacation rental sites, improving visibility and occupancy rates. Key capabilities: online booking channel management reservation management guest communication reporting tools Best for: property management companies that need to manage and grow their vacation rental portfolios.

LiveRez by LiveRez is a comprehensive and feature-rich vacation rental management software designed to simplify and enhance the operations of property managers. As an all-in-one solution, it excels in streamlining booking processes, guest communication, accounting, and property maintenance. Its diverse feature set makes it a go-to platform for property managers aiming to optimize their operations and provide a seamless guest experience. LiveRez stands out with key features such as customizable websites, integrated customer relationship management (CRM), automated reservation communications, and robust channel management capabilities that connect seamlessly to major online travel agencies (OTAs) like VRBO and Airbnb. This extensive functionality makes LiveRez a versatile tool for businesses of all sizes in the vacation rental industry. The software’s user interface is designed to prioritize simplicity and ease of use, making it accessible for users with varying levels of technical expertise. The clean, intuitive layout is complemented by a dashboard that provides an at-a-glance view of key metrics and ongoing tasks, enabling users to manage their operations efficiently.

Pros & Cons

What users like
  • +• Great Support: Responsive and helpful customer support consistently aids users.
  • +• Seamless Integrations: Smoothly integrates with major OTAs like Airbnb and VrBO, streamlining bookings.
  • +• All-in-One Solution: Offers a comprehensive suite of features, replacing multiple software needs.
  • +• User-Friendly Interface: Generally easy to use and navigate, with a robust website and booking engine.
  • +• Continuous Improvement: Regular updates and new features demonstrate a commitment to ongoing development.
What users flag
  • • Airbnb Integration Limits: Importing external OTA calendars to Airbnb has limitations, potentially causing double bookings.
  • • Reporting Limitations: Occupancy reports are limited to 3-month periods.
  • • Occasional Slowdowns: Some users report occasional slow performance or lagging.
  • • Poor Customer Service: Some users report the worst customer service they have ever experienced.
  • • Steep Learning Curve: The software can be overwhelming and difficult to learn initially.
  • • Website Downtime: Website connection issues and channel manager glitches have caused problems for some.
  • • Financial Disputes: Disputes over billing for unused services have occurred.

Features

Key features

1. Vacation Rental Management Software
A comprehensive platform encompassing various aspects of managing vacation rental properties.
2. Ignite Platform
The newest short-term rental platform offered by LiveRez, designed for growth.
3. Partnership/Community
LiveRez emphasizes that they offer a collaborative community of property managers and support, not just software.
4. Website
High-converting, mobile-responsive websites built to drive direct bookings and enhance brand presence.
5. Channel Manager
Direct connections to top travel listing sites (OTAs) for broader distribution.
6. Trust Accounting
Integrated accounting software specifically designed for vacation rental trust accounting.
7. CRM & Lead Management
Tools to manage customer relationships and track potential leads.
8. Reservation Management
Streamlined system for handling bookings and reservations.
9. Property Care Management
Features for managing housekeeping, maintenance, and other property-related tasks.
10. API
An API for custom integrations with other systems.

Additional features

1. Channel Manager
This feature allows property managers to connect their LiveRez account directly to major online travel agencies (OTAs) like Airbnb, Vrbo, Booking.com, etc. It synchronizes listings, availability, and pricing across all these platforms, maximizing exposure and minimizing double bookings.
2. Direct Connections to Online Travel Agencies (OTAs)
This is closely related to the Channel Manager. LiveRez has established direct API connections with top OTAs. This ensures real-time data synchronization and a more reliable connection compared to relying solely on iCal (calendar) feeds.
3. Reservation Management
This is the system within LiveRez that handles all aspects of bookings. It allows property managers to view, manage, modify, and track reservations from all sources (direct bookings, OTAs, etc.) in one central location.
4. High-Converting Website
LiveRez provides website design and development services, specifically tailored for vacation rentals. These websites are built with a focus on user experience and conversion optimization to encourage visitors to book directly.
5. Online Booking Engine
This is a crucial component of the website. It's the system that allows guests to search for properties, check availability, view pricing, and complete their booking directly on the property manager's website, without needing to go through an OTA.
6. API for Integrations
An Application Programming Interface (API) allows LiveRez to connect and share data with other third-party software systems. This is essential for creating custom integrations and automating workflows, potentially linking LiveRez with CRM systems, marketing automation tools, or other specialized software.
7. Trust Accounting
This is a specialized accounting system that complies with regulations for handling guest funds, security deposits, and owner payouts in the vacation rental industry. It helps maintain financial transparency and legal compliance.
8. CRM & Lead Management
Customer Relationship Management (CRM) features help property managers track interactions with guests and potential leads. It stores contact information, communication history, and preferences, enabling personalized communication and targeted marketing efforts. Lead management tools help track inquiries and follow up with potential guests to convert them into bookings.
9. Property Care Management
This module helps manage tasks related to maintaining the physical properties. This can include scheduling housekeeping, maintenance, inspections, repairs, and tracking the status of each task.
10. Owner Portal
This is a dedicated online portal where property owners can log in to view information about their properties, such as booking calendars, financial statements, and performance reports. It provides transparency and helps maintain good owner relationships.
11. E-Signatures
This feature allows guests and property managers to electronically sign rental agreements, contracts, and other documents, eliminating the need for paper-based processes and speeding up the booking process.
12. iCal Integration
iCal (Internet Calendar) is a standard file format for sharing calendar information. While less robust than direct API connections, iCal integration allows LiveRez to sync calendars with other platforms that support iCal, providing a basic level of availability synchronization.
13. Built with conversion as a priority
LiveRez websites are designed to maximize the number of visitors who complete a booking. This involves using persuasive design elements, clear calls to action, and a streamlined booking process.
14. Mobile-responsive
The websites are designed to adapt seamlessly to different screen sizes, ensuring a good user experience on desktops, tablets, and smartphones. This is crucial as many travelers book on mobile devices.
15. Online booking engine for direct bookings
As mentioned, the websites are designed with direct bookings in mind, providing the tech to allow clients to book directly.
16. Built-in website editor
Property managers have access to tools within LiveRez to customize and update their website content without needing to hire a web developer for every small change.
17. Seamless integration with all of LiveRez’s features
The website is tightly integrated with the rest of the LiveRez platform. This means that availability, pricing, property information, and booking data are automatically synchronized between the website and the core software.
18. Included in your LiveRez fees
The website is offered as part of the overall LiveRez subscription, with no extra fees,

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
10
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇳🇿NZD🇯🇵JPY🇨🇭CHF🇭🇰HKD🇸🇬SGD

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