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LoanerTrack

by Bluebird Auto Rental Systems · Since 1993
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ActiveAvailable globally
Quick facts
VendorBluebird Auto Rental Systems
Year launched1993
StatusActive
LocationWorld Headquarters Dover, NJ 07801, US
Countries servedGlobal
Languages12
Integrations1+
Free tier
Free trial
Contact salesYES

About LoanerTrack

LoanerTrack is a vehicle tracking software from Bluebird Auto Rental Systems that helps manage loaner vehicles effectively. It includes vehicle management, tracking capabilities, and comprehensive reporting so businesses can maintain an accurate inventory. Additionally, it assists in monitoring vehicle usage and scheduling loaner vehicles for customers. LoanerTrack is designed to reduce administrative workload and improve the tracking process for rental services. Key capabilities: vehicle tracking inventory management reporting tools customer scheduling usage monitoring Best for: automotive dealerships and rental businesses that need to manage loaner vehicle fleets efficiently.

LoanerTrack by Bluebird Auto Rental Systems is a comprehensive software solution designed to streamline the management of loaner vehicle fleets, particularly for automotive dealerships. It is built to facilitate the management of courtesy transportation vehicles, offering a complete suite of features aimed at simplifying operations within a dealership’s service department. LoanerTrack provides essential tools for tracking fleet usage, managing reservations, and integrating service charges, all while enabling seamless communication between various systems within the dealership. By offering detailed reporting capabilities, it ensures that users can access in-depth insights into fleet operations, customer interactions, and financial data. As a result, it serves as an invaluable tool for dealerships that rely on loaner vehicles as part of their customer service offering, enhancing both operational efficiency and customer satisfaction. The user interface of LoanerTrack is designed to be intuitive and easy to navigate. It is equipped with a clear, organized dashboard that offers easy access to critical features such as customer data, fleet management, and reservation details.

Pros & Cons

What users like
  • +User-Friendly Interface: LoanerTrack offers an intuitive and easy-to-navigate interface, allowing service staff to manage loaner vehicles efficiently.
  • +Comprehensive Reporting: With over 100 reports available, users can access detailed insights into fleet performance, customer data, and financial metrics.
  • +Seamless Integration: The software integrates well with major dealership management systems (DMS) like CDK Drive, Reynolds, and DealerTrack, making data synchronization across platforms effortless.
  • +Customization Options: LoanerTrack can be customized to meet the specific needs of each dealership’s service department, enhancing flexibility.
  • +Cross-Platform Compatibility: It works seamlessly on both Windows and Mac systems, providing flexibility for dealerships with diverse operating systems.
  • +24/7 Access: The online call system ensures that dealerships can access support and manage their operations anytime, ensuring reliability and convenience.
What users flag
  • Learning Curve: While user-friendly, some users may still face a learning curve when first starting with the software, especially when using advanced features.
  • Limited Mobile Functionality: The system is designed primarily for desktop use, and mobile functionality is somewhat limited compared to other solutions.
  • Customization Complexity: While customizable, the extent to which the software can be tailored to individual needs might require technical expertise or additional setup.
  • Potential Overkill for Smaller Fleets: Dealerships with small fleets may not require all the advanced features, making the software potentially too complex for their needs.

Features

Key features

Two-Way Interface with Dealership Management Systems (DMS)
LoanerTrack integrates seamlessly with popular dealership management systems such as CDK Drive, Auto/Mate, Reynolds, DealerTrack (Arkona), and LightYear (DealerBuilt), enabling smooth data exchange between the systems.
Customizable for Service Management Requirements
The software is highly customizable, allowing it to meet specific service management needs and workflows for dealerships offering courtesy transportation vehicles.
Comprehensive Reservation Module
LoanerTrack includes a full-featured reservation system for service loaners, allowing dealerships to manage and track loaner vehicle bookings with ease.
Fleet and Customer Maintenance Tracking
The system includes complete maintenance tracking for both the vehicles in the loaner fleet and customer histories, providing full visibility into vehicle status and customer usage.
Over 100 Reports
LoanerTrack offers a robust reporting system with over 100 different reports, giving dealership operators real-time access to essential data on their loaner operations, including fleet utilization, revenue tracking, and customer history.
Rental and Insurance Charge Management
The software allows users to add rental and insurance charges, optional equipment, taxes, and miscellaneous charges, ensuring accurate billing and fee management.
In-House and Web-Based Access
LoanerTrack can be accessed either through an in-house setup on Windows or Mac or via the internet, offering flexibility in how the software is used and deployed.
24/7 Online Call System Access
The system provides continuous online support, enabling users to access assistance anytime they need help with the software.
Loaner Agreement Screen
The software features an intuitive Loaner Agreement screen that streamlines the process of entering service loaner details quickly and accurately.

Additional features

Two-Way Interface with Dealership Management Systems (DMS)
LoanerTrack integrates seamlessly with popular dealership management systems such as CDK Drive, Auto/Mate, Reynolds, DealerTrack (Arkona), and LightYear (DealerBuilt), enabling smooth data exchange between the systems.
Customizable for Service Management Requirements
The software is highly customizable, allowing it to meet specific service management needs and workflows for dealerships offering courtesy transportation vehicles.
Comprehensive Reservation Module
LoanerTrack includes a full-featured reservation system for service loaners, allowing dealerships to manage and track loaner vehicle bookings with ease.
Fleet and Customer Maintenance Tracking
The system includes complete maintenance tracking for both the vehicles in the loaner fleet and customer histories, providing full visibility into vehicle status and customer usage.
Over 100 Reports
LoanerTrack offers a robust reporting system with over 100 different reports, giving dealership operators real-time access to essential data on their loaner operations, including fleet utilization, revenue tracking, and customer history.
Rental and Insurance Charge Management
The software allows users to add rental and insurance charges, optional equipment, taxes, and miscellaneous charges, ensuring accurate billing and fee management.
In-House and Web-Based Access
LoanerTrack can be accessed either through an in-house setup on Windows or Mac or via the internet, offering flexibility in how the software is used and deployed.
24/7 Online Call System Access
The system provides continuous online support, enabling users to access assistance anytime they need help with the software.
Loaner Agreement Screen
The software features an intuitive Loaner Agreement screen that streamlines the process of entering service loaner details quickly and accurately.
Two-Way Integration with DMS
Seamless connection with major dealership management systems, allowing for real-time data exchange.
Customizable Service Management
Tailored to suit dealership service departments' unique operational needs.
Comprehensive Reservation System
Complete reservation module for loaner vehicle management, allowing users to schedule and track reservations easily.
Fleet Management
Track vehicle status, maintenance, and history for each vehicle in the loaner fleet.
Customer Maintenance History
Maintain detailed customer records to track the use and history of loaner vehicles for each customer.
Over 100 Reports
Extensive report options for tracking key metrics and performance of loaner vehicle operations.
Rental Charge Management
Ability to add and manage rental, insurance, equipment, and tax charges, ensuring complete billing accuracy.
Online and In-House Access
Available both via web-based platform and on local PCs or Macs, providing flexible deployment options.
24/7 Online Support
Continuous access to the online support system for troubleshooting and assistance.
Loaner Agreement Interface
Quick and easy entry of loaner vehicle details and customer agreements through an intuitive screen.
Customer Service Integration
Simplifies the process of managing customer loaner needs with easy-to-use tools for service advisors and managers.
Comprehensive Maintenance Reporting
Reports on vehicle and customer history, including service activities and loaner vehicle status, ensuring thorough fleet and customer management.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
12
Interface languages
17
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseChineseJapaneseRussianKoreanArabic.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN🇰🇷KRW🇹🇷TRY🇿🇦ZAR🇸🇬SGD🇭🇰HKD🇳🇿NZD

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