Lobby PMS logo

Lobby PMS

by Lobby PMS · Since 2014
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Active1+ countriesCloud
Quick facts
VendorLobby PMS
Year launched2014
StatusActive
LocationMedellin, Antioquia 05001, CO
Countries served1+
Languages2
Integrations
Free tier
Free trialYES
Contact salesYES

About Lobby PMS

Lobby PMS is a property management software from Lobby PMS designed to simplify operations and increase bookings for hotels and hostels of all sizes. It combines a PMS – Hotel Management System, Channel Manager, Booking Engine, and Point of Sale, so businesses can manage their operations more effectively. The software is suitable for various types of accommodations, including hotels, hostels, and Airbnb listings. Lobby PMS offers an affordable pricing structure without hidden fees, making it accessible for all sizes of businesses. Key capabilities: PMS Channel Manager Booking Engine Point of Sale Support Center Best for: hotel and hostel operators that need a comprehensive management tool to simplify their operations and boost bookings.

Lobby PMS by Travel Management Company offers a streamlined property management system designed for small to medium-sized hotels, including boutique hotels, bed and breakfasts, and motels. It focuses on simplifying the often complex tasks of hotel management, enabling operators to manage reservations, front desk operations, housekeeping, and direct bookings with ease. The software eliminates the need for extensive training, providing an intuitive interface that prioritizes usability and functionality, making it accessible even to those with limited technical expertise. The core features of Lobby PMS include reservation management, which allows for easy booking, modification, and cancellation of reservations. Additionally, its integrated channel manager ensures seamless connections with online travel agencies (OTAs), helping properties manage inventory and avoid overbooking. The front desk operations module, including check-ins, guest folios, and payment processing, is efficient and user-friendly, while the housekeeping management feature aids in tracking room status and managing cleaning schedules. A key feature is its booking engine, which is specifically designed to increase direct bookings through the hotel’s website, helping properties reduce reliance on OTAs and their high commission fees.

Pros & Cons

What users like
  • +• Ease of Use: The platform stands out for being intuitive and easy to learn, reducing the need for extensive training.
  • +• Centralized Management: It allows managing reservations, inventory, sales (POS), accounting, and generating reports from a single system, optimizing management and avoiding synchronization errors.
  • +• Increase in Direct Bookings: It offers tools such as its own booking engine to boost direct bookings through the website or social media.
  • +• Sales Channel Synchronization: It facilitates connection and synchronization with different online sales channels (channel manager), avoiding overbookings and managing rates centrally.
  • +• Complete Solution for Different Accommodation Types: It adapts to hotels, hostels, apartments, glampings, cabins, and B&Bs, offering a comprehensive solution for various needs.
  • +• Public API: It offers a public API, which allows organizations to create custom modules to adapt the software to their specific needs.
  • +• Customer Support: It offers support via email and help desk.
  • +• Accessible Prices: It is presented as an option with competitive prices, especially for small and medium-sized properties.
  • +• Cloud Deployment: Being a cloud-based (SaaS) solution, it can be accessed from anywhere with an internet connection.
  • +• Training: It offers various training resources such as webinars, documentation, and videos.
What users flag
  • • Graphical Interface: It is mentioned that the graphical interface could be improved.
  • • Airbnb Integration: Although it is mentioned that it has been improved, some users have pointed out that the Airbnb integration could be more robust.
  • • Point of Sale (POS) Functionality: Some users have expressed that the point of sale functionality is not entirely satisfactory.
  • • Lack of Clarity in Submenus: It is indicated that some submenus are not very clear, which can make it difficult to find information or perform certain tasks.
  • • Specific Functionalities for Child Management: The lack of options to distinguish between adults and children in reservations and manage rates according to children's ages is mentioned.
  • • Limitations in the Mobile Version: Some limitations are noted in the mobile version, such as the inability to make multiple reservations under a single person's name.
  • • Specific Integrations: Some users have mentioned the need for integrations with specific platforms, suggesting that the number of integrations could be expanded.
  • • Lack of Pricing Information: Detailed information about pricing plans is not provided.

Features

Key features

• Calendar and Hotel Operations
Manages reservations, guest accounts, invoicing, product sales, inventory control, and reporting, streamlining daily tasks.
• Channel Manager
Synchronizes sales channels to prevent overbookings and manage rates across different platforms.
• Booking Engine
Enables direct online bookings with payment processing through a website or social media.
• User Accounts and Access
Allows creation of multiple user accounts with customizable permission levels for administrators and staff.
• Expense Control
Tracks expenses, including bills, rent, and wages, in one centralized location.
• Chat Between Users
Facilitates internal communication through a messaging system for staff coordination.
• Clients and Suppliers
Connects with clients and suppliers, enabling data import/export in formats like Excel and PDF.
• Housekeeping
Automates room cleaning identification and task assignment to housekeeping staff.
• Automated Emails
Sends automated emails for booking confirmations, payment receipts, and cancellations.

Additional features

• POS Interface
Manages on-site sales of products and services like bar items, restaurant meals, tours, and laundry, with invoice printing.
• Inventory Control
Monitors product stock levels, manages sales outlets, and tracks inventory.
• Check-in Online
Allows guests to check in online before arrival, reducing reception wait times.
• Invoices and Taxes
Configures taxes and invoice formatting to comply with local regulations.
• Petty Cash and Shift Control
Manages daily reporting and cash register closing at the end of each shift, supporting multiple registers.
• Accounting Reports and Statistics
Generates real-time reports and statistics on sales, taxes, income, and expenses for accounting purposes

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
2
Interface languages
17
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇳CNY🇯🇵JPY🇦🇺AUD🇨🇦CAD🇮🇳INR🇸🇬SGD🇦🇪AED🇨🇭CHF🇸🇪SEK🇩🇰DKK🇳🇴NOK🇿🇦ZAR🇧🇷BRL🇲🇽MXN

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