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Software Status:Active

About Locobuzz

Locobuzz is a social media management software/platform from Locobuzz Solutions that helps businesses manage their online presence. It provides features such as social listening, sentiment analysis, and analytics so organizations can better understand their audience and improve engagement. Locobuzz allows users to track brand mentions across various social channels, analyze customer feedback, and generate performance reports. Key capabilities: social listening sentiment analysis analytics engagement tracking performance reporting Best for: businesses that need to monitor their brand reputation and engage with customers effectively.

Locobuzz Details

Vendor
Locobuzz Solutions
Year Launched
2015
Location
Mumbai, Maharashtra, India
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Portuguese, Italian, Dutch, Russian, Arabic, Japanese, Chinese.
Users
Social Media Managers, Customer Support Representatives, Digital Marketing Managers, Brand Managers, Business Analysts, Community Managers.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Social Media Management

Locobuzz's In-App Market Place

Does Locobuzz have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Inr (₹), Aud (A$), Cad (C$), Jpy (¥), Chf (Chf), Cny (¥), Rub (₽), Zar (R), Try (₺), Sar (﷼), Aed (د.إ), Ils (₪), Sgd (S$)

Pros & Cons

  • Centralizes CX management, eliminating the need for multiple tools.
  • Offers a holistic view of brand, customers, and competitors across digital channels.
  • Leverages AI for analytics, automation (chatbots), and sentiment analysis.
  • Facilitates seamless and real-time customer interaction across various platforms.
  • Provides insights that can be directly used to improve strategies and decision-making.
  • .
  • A unified platform with many features might have a steeper learning curve.
  • Insights are primarily based on digital channels, potentially missing offline interactions.
  • A comprehensive platform like this might come with a significant investment.
  • Some users might not need or utilize all the available features, potentially feeling overwhelmed.
  • Handling vast amounts of customer data requires robust security and compliance measures

Locobuzz's Support Options

Chatbot

Available

Locobuzz's Alternatives