About Logixboard
Logixboard is a customer use platform from Logixboard that supports freight forwarders and customs brokers. It provides resources, case studies, and webinars so users can easily integrate with their logistics. This platform allows logistics providers to create a unified customer portal, enabling them to showcase their services effectively. Logixboard also offers access to blogs, news, and contact information to keep users informed and engaged. The platform is designed to help logistics companies stand out to prospects and exceed customer expectations through comprehensive information and resources. Key capabilities: resources case studies webinars blogs news Best for: freight forwarders and customs brokers that need to improve customer engagement and management.
Logixboard offers a polished digital platform that helps freight forwarders deliver a smoother and more transparent experience to their customers, and it has become a popular choice for logistics companies that want to modernize without overhauling their entire back-office system. What makes Logixboard appealing is its customer-facing portal, which turns complicated shipment data into a clear, easy-to-understand dashboard that clients can rely on for real-time updates. Instead of digging through emails or chasing forwarders for information, users can track containers, check departure and arrival timelines, review purchase orders, view documents, and receive automatic alerts about delays or customs checks. For freight forwarders, the platform works as a value-added service that strengthens customer relationships, improves satisfaction, and even helps with client retention. It integrates with leading TMS solutions, which makes set-up more straightforward for teams that already have established internal workflows. Logixboard also emphasizes collaboration, offering in-app messaging, shared documentation, and detailed analytics that support better decision making on both sides.
Pros & Cons
- +Gives customers a modern, easy way to see shipment and order status, which helps freight forwarders improve retention and satisfaction.
- +Unifies logistics information across modes, reducing communication gaps and email overload for forwarders and shippers.
- +Analytics tools support smarter planning, trend analysis and supply-chain optimization.
- +White-labeling helps forwarders stand out by creating a professional tech experience for their clients.
- +Streamlines document exchange and communication, reducing errors and delays.
- −Smaller forwarders or low-volume shippers may find the platform too feature-heavy or costly for their needs.
- −Data accuracy depends on carriers, warehouses and customs updating their systems, which may vary.
- −Integrating with legacy back-office systems can require technical effort, especially for older infrastructures.
- −Some customers may prefer simpler tracking tools, making adoption slower in certain regions or industries.
Features
Key features
- Unified Customer Portal for Freight Forwarders
- Gives clients a single place to book, track and manage all shipments across ocean, air, trucking, warehousing and customs.
- Multi-Modal Shipment and Order Tracking
- Provides tracking and milestone updates across all transport modes, creating full visibility from departure to delivery.
- Purchase Order, Inventory and Warehouse Visibility
- Shows PO status, inbound and outbound warehouse orders, inventory levels and SKU-specific information.
- Analytics, Insights and Reporting Dashboard
- Offers dashboards with shipment trends, timelines, order data and performance analytics for better decisions.
- Document Sharing and In-App Messaging
- Allows teams and customers to share invoices, customs documents and bills of lading while chatting directly inside the platform
Additional features
- Booking and Quoting Integration
- Lets freight forwarders quote, book and manage operations while giving customers a transparent tracking experience.
- Cross-Modal and Cross-Service Visibility
- Consolidates information from sea freight, air freight, trucking, warehousing and customs into one unified portal.
- Real-Time Status Alerts and Notifications
- Sends updates for ETAs, delays, departures, arrivals, customs holds and warehouse events.
- White-Label Branding for Forwarders
- Allows companies to customize the portal with their branding so customers see it as their own system.
- Fast Deployment and System Integration
- Integrates with existing logistics and back-office systems to get teams running quickly without replacing infrastructure.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Logixboard
Logixboard is a customer use platform from Logixboard that supports freight forwarders and customs brokers. It provides resources, case studies, and webinars so users can easily integrate with their logistics. This platform allows logistics providers to create a unified customer portal, enabling them to showcase their services effectively. Logixboard also offers access to blogs, news, and contact information to keep users informed and engaged. The platform is designed to help logistics companies stand out to prospects and exceed customer expectations through comprehensive information and resources. Key capabilities: resources case studies webinars blogs news Best for: freight forwarders and customs brokers that need to improve customer engagement and management.
Logixboard Details
Logixboard's In-App Market Place
Does Logixboard have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), INR (₹), RUB (₽), MXN (Mex$)
Pros & Cons
- Gives customers a modern, easy way to see shipment and order status, which helps freight forwarders improve retention and satisfaction.
- Unifies logistics information across modes, reducing communication gaps and email overload for forwarders and shippers.
- Analytics tools support smarter planning, trend analysis and supply-chain optimization.
- White-labeling helps forwarders stand out by creating a professional tech experience for their clients.
- Streamlines document exchange and communication, reducing errors and delays.
- Smaller forwarders or low-volume shippers may find the platform too feature-heavy or costly for their needs.
- Data accuracy depends on carriers, warehouses and customs updating their systems, which may vary.
- Integrating with legacy back-office systems can require technical effort, especially for older infrastructures.
- Some customers may prefer simpler tracking tools, making adoption slower in certain regions or industries.
Logixboard's Support Options
Email Address
support@logixboard.comContact
(888) 308-4270Logixboard's Alternatives
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