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Loop

by River Software · Since 2002
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ActiveAvailable globallyCloud
Quick facts
VendorRiver Software
Year launched2002
StatusActive
LocationC/O DMH Stallard Griffin House 135 High Street, Crawley, RH10 1DQ
Countries servedGlobal
Languages7
Integrations3+
Free tierN/A
Free trialN/A
Contact salesN/A

About Loop

Loop is a collaboration software from River Software that supports team communication and project management. It combines task assignment, file sharing, and real-time collaboration so teams can coordinate effectively. Loop allows users to create custom project boards, track progress with deadlines, and integrate with other tools like calendars and email. This helps teams stay informed and aligned on project goals. Key capabilities: task management document sharing real-time editing integration with third-party apps project tracking Best for: teams that need a centralized platform for collaboration and project oversight.

Loop by River Software is a sophisticated business performance management solution tailored for companies operating a network of sites, stores, or outlets. Its primary function is to enhance organizational performance through the deployment of customized key performance indicators (KPIs) that identify critical issues. Key features of Loop include highly customizable KPIs, action monitoring, standards enforcement, and team empowerment, allowing businesses to define specific metrics, assign and track improvement actions, and maintain operational standards effectively. The user interface of Loop is noted for its intuitiveness and ease of use. Customization options are robust, enabling users to adapt the platform to their unique workflows, and navigation is straightforward, ensuring that relevant information is easily accessible. This user-centric design is complemented by River Software's collaborative approach during deployment, which enhances the overall user experience. Functionally, Loop excels with comprehensive reporting capabilities that integrate dashboard reporting, task management, and audit functionalities into a single platform. The efficient filtering system and the ability to multitask by opening multiple pages in new tabs further enhance user productivity.

Pros & Cons

Pros
  • Intuitive and Customizable: Loop is highly intuitive and customizable, Strong Support and
  • Collaboration: The team at River provides excellent business engagement, understanding of requirements, and effective market deployment, The support setup is incredible, with responsive assistance for both support and admin user access.
  • Unified Functionality: Integrates multiple functions (dashboard reporting, task management, audit system) into one platform, which is highly valuable.
  • Positive Network Feedback: The network finds the system easy to use and often accesses it to check data, indicating its effectiveness and accessibility.
  • Tracking and Auditability: Visit reporting helps in tracking activity and making meetings and actions auditable, Ease of filtering and visit report creation, with the ability to pull in actions and open pages in new tabs for multi-page work.
  • Adaptability: Originally designed for another part of the business but adaptable to different departments.
Cons
  • Customization Costs: Extensive customization can lead to increased costs, emphasizing the need for agreed-upon requirements and development priorities.
  • Visit Report Layout:
  • Key elements in the visit report layout sometimes get lost, Suggestions for improvement include better font, color, and bold usage in the actual PDF.
  • User Categories for Action Planning: User categories could be improved, particularly for action planning.

Features

Key features

Centralized Data Management

Loop gathers data from various sources and creates a single source of truth for head office and individual locations.

Actionable Insights

It transforms data into insights that help identify areas for improvement and make data-driven decisions.

Performance Monitoring

Tracks key performance indicators (KPIs) to monitor individual location performance and network-wide trends.

Goal Setting & Tracking

Allows setting and assigning KPIs and actions (tasks) for each location to drive improvement.

Collaboration

Enables communication and collaboration between head office and individual locations.

Action Management

Creates, assigns, and tracks actions based on insights for each location.

Additional features

Centralized Data Management
Actionable Insights
Performance Monitoring (KPIs)
Goal Setting & Tracking
Collaboration Tools
Action Management
Reporting & Analytics (implied from case studies)
User Management (implied from user counter)
Location Management (implied from location counter)
Increased Efficiency (claims up to 75% time saved for analysts)
Improved Compliance (e.g., 13% uplift in retailer standards compliance)
Enhanced Productivity
Data-Driven Decision Making
Mobile Access (based on some competitor features)
Security & Access Controls (implied by business nature)

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL🇰🇷KRW

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