About LoopUp
LoopUp is a telephony software platform from LoopUp that helps multinational enterprises consolidate how they buy and manage their global Microsoft Teams telephony. It provides features such as local phone numbers, Operator Connect, and Direct Routing so organizations can manage communications efficiently across various regions. LoopUp also supports the option to bring the own carrier, offering flexibility in telephony solutions. With a focus on global reach, LoopUp has been a Microsoft Solutions partner since 2010, ensuring reliable integration with Teams. Key capabilities: phone number management multi-region support Operator Connect Direct Routing carrier flexibility Best for: multinational enterprises that need to consolidate their Teams telephony across different countries.
LoopUp is a comprehensive web conferencing software designed to facilitate seamless virtual meetings and presentations. Its primary purpose is to enable organizations to conduct efficient and effective remote communication, ensuring clear audio and video quality, screen sharing, and robust recording capabilities. LoopUp stands out with its user-friendly interface, high-definition audio and video quality, and end-to-end encryption for security. The user interface of LoopUp is intuitive and easy to navigate, making it accessible even for those who are not tech-savvy. The design is clean and straightforward, with unique features like easy integration with Outlook and standard conference units. Users can join meetings quickly without complicated downloads or technical setups, which enhances the overall user experience. However, some users have noted that the ringing sound when people sign into a meeting can be quite disruptive. In terms of functionality and features, LoopUp offers a wide range of tools to support virtual meetings. These include screen sharing, presentation tools, recording capabilities, private chat, virtual backgrounds, and more.
Pros & Cons
- +1. Ease of Use: Users consistently praise LoopUp's user-friendliness, especially for external participants who don't require special instructions. The "no dial-in" and automatic phone number recognition features contribute to this ease of use.
- +2. Seamless Integration: LoopUp integrates well with Outlook and standard conference units, simplifying meeting organization and participation.
- +3. High Call Quality (Generally): While there are occasional issues, users generally report very high call quality.
- +4. Data Security: LoopUp's commitment to data security is a significant plus, especially for organizations with sensitive information.
- +5. Easy External Participation: Inviting external users is simple, as a link can be shared without requiring explanations on how to use the service.
- −1. Inconsistent Call Quality: Despite generally high quality, some users experience occasional issues like background noise, particularly on calls with many participants.
- −2. Occasional Web Slowdowns: Users have noticed slowdowns on the web interface from time to time.
- −3. Meeting "Hiccups": There have been instances of meeting disruptions requiring restarts, suggesting potential reliability issues.
- −4. Limited Invitation Flexibility: The inability to easily invite someone to a call if they're late or call different people at different times is a notable limitation.
- −5. Unspecified Mobile Experience: The reviews primarily focus on desktop and conference unit use. There's no mention of the mobile app experience, which could be a factor for some users.
Features
Key features
- 1. Global Telephony Consolidation
- LoopUp allows multinational enterprises to consolidate their global telephony into a single, managed cloud implementation, replacing disparate regional vendors. This simplifies management and potentially reduces costs.
- 2. Broad Operator Connect Coverage
- LoopUp boasts extensive coverage within Microsoft's Operator Connect program, simplifying the process of connecting Teams Phone to the PSTN in numerous countries. They are certified in 66 countries.
- 3. Single Global Provider
- LoopUp acts as a single provider for all global telephony needs, simplifying contracts, tariffs, and support. This eliminates the hassle of managing multiple vendors.
- 4. Global Management Portal
- A centralized portal allows for management of telephony users and DIDs, similar to how Teams users are managed, with role-based access.
- 5. 24/7 Multi-Lingual Support
- LoopUp offers around-the-clock support in multiple languages, ensuring assistance is available whenever needed.
- 6. Premium Voice Network
- The company uses a premium private voice network partnered with top regional carriers to ensure high-quality call routing and reliability.
Additional features
- 1. Cloud Telephony
- Cloud-based telephony services for Microsoft Teams.
- 2. Operator Connect
- Seamless integration with Microsoft Teams Phone via the Operator Connect program.
- 3. Direct Routing (DRaaS)
- Direct Routing as a Service is also offered in additional locations.
- 4. Bring Your Own Carrier (BYoC)
- BYoC option for countries outside of LoopUp's primary coverage.
- 5. Global Coverage
- Extensive international coverage for Teams Phone calling.
- 6. Global Provider
- Single provider for all global telephony needs.
- 7. Global Network of Voice Carriers
- Partnerships with regional carriers for optimal call quality.
- 8. Global Management Portal
- Centralized management of users, DIDs, and telephony settings.
- 9. Global Support Team
- 24/7 multi-lingual support from global operations centers.
- 10. Global Pricing Tariff
- Simplified global pricing structure for cost efficiency.
- 11. Microsoft Solutions Partner
- Certified Microsoft Solutions Partner with advanced specialization in calling for Teams.
- 12. RFP Toolkit
- Resources and tools to assist with the RFP process for Teams Telephony.
- 13. Remote Meetings
- (Mentioned as a separate solution area)
- 14. Managed Events
- (Mentioned as a separate solution area)
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About LoopUp
LoopUp is a telephony software platform from LoopUp that helps multinational enterprises consolidate how they buy and manage their global Microsoft Teams telephony. It provides features such as local phone numbers, Operator Connect, and Direct Routing so organizations can manage communications efficiently across various regions. LoopUp also supports the option to bring the own carrier, offering flexibility in telephony solutions. With a focus on global reach, LoopUp has been a Microsoft Solutions partner since 2010, ensuring reliable integration with Teams. Key capabilities: phone number management multi-region support Operator Connect Direct Routing carrier flexibility Best for: multinational enterprises that need to consolidate their Teams telephony across different countries.
LoopUp Details
LoopUp's In-App Market Place
Does LoopUp have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), GBP (£), EUR (€)
Pros & Cons
- 1. Ease of Use: Users consistently praise LoopUp's user-friendliness, especially for external participants who don't require special instructions. The "no dial-in" and automatic phone number recognition features contribute to this ease of use.
- 2. Seamless Integration: LoopUp integrates well with Outlook and standard conference units, simplifying meeting organization and participation.
- 3. High Call Quality (Generally): While there are occasional issues, users generally report very high call quality.
- 4. Data Security: LoopUp's commitment to data security is a significant plus, especially for organizations with sensitive information.
- 5. Easy External Participation: Inviting external users is simple, as a link can be shared without requiring explanations on how to use the service.
- 1. Inconsistent Call Quality: Despite generally high quality, some users experience occasional issues like background noise, particularly on calls with many participants.
- 2. Occasional Web Slowdowns: Users have noticed slowdowns on the web interface from time to time.
- 3. Meeting "Hiccups": There have been instances of meeting disruptions requiring restarts, suggesting potential reliability issues.
- 4. Limited Invitation Flexibility: The inability to easily invite someone to a call if they're late or call different people at different times is a notable limitation.
- 5. Unspecified Mobile Experience: The reviews primarily focus on desktop and conference unit use. There's no mention of the mobile app experience, which could be a factor for some users.
LoopUp's Support Options
Contact
+1 (877) 447-8867LoopUp's Alternatives
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