About LoopUp
LoopUp is a telephony software platform from LoopUp that helps multinational enterprises consolidate how they buy and manage their global Microsoft Teams telephony. It provides features such as local phone numbers, Operator Connect, and Direct Routing so organizations can manage communications efficiently across various regions. LoopUp also supports the option to bring the own carrier, offering flexibility in telephony solutions. With a focus on global reach, LoopUp has been a Microsoft Solutions partner since 2010, ensuring reliable integration with Teams. Key capabilities: phone number management multi-region support Operator Connect Direct Routing carrier flexibility Best for: multinational enterprises that need to consolidate their Teams telephony across different countries.
LoopUp Details
LoopUp's In-App Market Place
Does LoopUp have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), GBP (£), EUR (€)
Pros & Cons
- 1. Ease of Use: Users consistently praise LoopUp's user-friendliness, especially for external participants who don't require special instructions. The "no dial-in" and automatic phone number recognition features contribute to this ease of use.
- 2. Seamless Integration: LoopUp integrates well with Outlook and standard conference units, simplifying meeting organization and participation.
- 3. High Call Quality (Generally): While there are occasional issues, users generally report very high call quality.
- 4. Data Security: LoopUp's commitment to data security is a significant plus, especially for organizations with sensitive information.
- 5. Easy External Participation: Inviting external users is simple, as a link can be shared without requiring explanations on how to use the service.
- 1. Inconsistent Call Quality: Despite generally high quality, some users experience occasional issues like background noise, particularly on calls with many participants.
- 2. Occasional Web Slowdowns: Users have noticed slowdowns on the web interface from time to time.
- 3. Meeting "Hiccups": There have been instances of meeting disruptions requiring restarts, suggesting potential reliability issues.
- 4. Limited Invitation Flexibility: The inability to easily invite someone to a call if they're late or call different people at different times is a notable limitation.
- 5. Unspecified Mobile Experience: The reviews primarily focus on desktop and conference unit use. There's no mention of the mobile app experience, which could be a factor for some users.
LoopUp's Support Options
Contact
+1 (877) 447-8867