LoyaltyOptions logo

LoyaltyOptions

by VeritableSoft Innovations · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorVeritableSoft Innovations
Year launched2016
StatusActive
Location17 Grove Park Crescent, Toronto, Ontario M2J 2C7, CA
Countries servedGlobal
Languages10
Integrations
Free tier
Free trial
Contact salesYES

About LoyaltyOptions

LoyaltyOptions is a customer loyalty management software from VeritableSoft advancements that helps businesses implement and manage loyalty programs. It combines features such as customer tracking, rewards management, and data analysis so businesses can increase customer retention and engagement. LoyaltyOptions allows companies to create customized loyalty programs tailored to their specific needs. It also provides detailed insights into customer behavior and preferences, enabling informed decision-making. Key capabilities: customer tracking rewards management data analysis customizable programs detailed insights Best for: retailers and service providers that need to engage and retain customers effectively.

LoyaltyOptions by VeritableSoft Innovations is an ERP-focused loyalty and customer engagement platform tailored for retailers and hospitality groups. Its primary purpose is to centralize loyalty program management within broader enterprise workflows, combining points management, rewards configuration, customer profiling, analytics. Key features include tiered rewards, campaign automation, real-time point accrual and redemption, and integration-ready APIs for POS and CRM systems. The user interface is modern and role-aware, with dashboards customized for marketing, operations, executives. Navigation relies on a left module menu and contextual action panels; frequent tasks like campaign creation and member lookup are accessible in two clicks. Tooltips, inline help, and configurable widgets make the interface approachable for non-technical staff while allowing advanced users to create complex rule sets. Functionality covers campaign orchestration, segmentation, multi-channel loyalty (in-store, online, mobile), and deep reporting. Distinctive capabilities include predictive churn scoring, multi-currency support, and a visual rule builder for reward logic. The platform also supports partner ecosystems for coalition loyalty and white-label customer portals.

Pros & Cons

What users like
  • +Every number shown on the screen can be fully justified, ensuring exceptional data accuracy.
  • +The platform is fully optimized for accounting support under both ASC 718 and IFRS 2.
  • +Users receive unprecedented 24x7 support and are treated as development partners.
  • +Unique features like Monte-Carlo Simulations are exclusively available on this platform.
  • +The application offers unprecedented performance via Just In Time Data Warehousing principles.
What users flag
  • The extensive richness and detail of the application may suggest a steep learning curve.
  • The focus on complex compliance standards might make it less suitable for smaller private firms.
  • Lack of specific mention regarding integrations with external HRIS or payroll systems.
  • Cost information is not provided, suggesting it may be a premium-priced solution.
  • Key unique features like "Loan Transfer Plans" are not fully explained in the main feature lists.

Features

Key features

Optimized for ASC 718 and IFRS 2
Provides full, dedicated accounting support for both US and International financial reporting standards, ensuring global compliance:
24x7 Support
Ensures constant availability of assistance to answer all customer questions and inquiries:
Monte-Carlo Simulations
Offers this sophisticated valuation method, which is noted as a feature available only on the LoyaltyOptions platform:
Full Justification of Data
Allows for complete justification of every number displayed on the screen, ensuring exceptional accuracy and audit readiness:
Auditor Portal and Sandbox
Provides dedicated, secure environments for auditors and for testing "what-if" scenarios without affecting live data:
Unprecedented Performance
Utilizes Just In Time Data Warehousing principles to deliver high-speed application operation:

Additional features

Cap Tables
Manages and tracks the company’s capitalization table and equity ownership structure
Statistical Reporting
Provides various reports using statistical analysis on ownership data
Mini-Market
Likely facilitates small, internal transactions or tracking of private share sales
Share Certificates
Generates and manages official documents representing share ownership
Share Dilution
Models and tracks the impact of new grants or exercises on existing share value
Employee Stock Options
Administers the granting and vesting of standard employee stock options:
Restricted Shares
Manages shares that are restricted until specific vesting conditions are met
Share Appreciation Rights
Handles rights granted to employees that provide value equal to the appreciation in stock value
Deferred Share Units
Manages units whose value is tied to company shares but are paid out later
Share Purchase Plans
Administers plans allowing employees to purchase company stock, often at a discount
Convertible Bonds
Tracks and manages debt instruments that can be converted into a specific number of shares
Grant Modifications
Facilitates and accounts for changes made to existing stock grants

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
16
Billing currencies

Interface languages

ArabicChineseEnglishFrenchGermanItalianJapanesePortugueseRussianSpanish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇳🇿NZD🇮🇳INR🇭🇰HKD🇨🇳CNY🇸🇪SEK🇳🇴NOK🇸🇬SGD🇰🇷KRW🇿🇦ZAR

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