Mackerel logo

Mackerel

by Hatena Co., Ltd. · Since 2014
No reviews yet
ActiveCloudFree tier
Quick facts
VendorHatena Co., Ltd.
Year launched2014
StatusActive
LocationKyoto, Japan
Countries servedN/A
Languages2
Integrations9+
Free tierYES
Free trialYES
Contact salesYES

About Mackerel

Mackerel is a SaaS server monitoring service for cloud environments. It provides infrastructure monitoring, application performance monitoring (APM), alerting, and customizable dashboards to help teams manage system reliability and performance.

Mackerel, by Hatena Co., Ltd., is a SaaS observability platform designed for team-based system monitoring in cloud-native environments. It offers a comprehensive suite of tools including infrastructure monitoring, application performance monitoring (APM), and advanced alerting. Key features include simple agent-based installation, customizable dashboards, and anomaly detection powered by machine learning. The platform supports multi-cloud and containerized environments, with integrations for AWS, Azure, and GCP. Mackerel facilitates team collaboration through flexible notification channels like Slack and PagerDuty. It offers a free tier for basic use and a standard plan with a 14-day free trial. Support is provided by a dedicated Customer Reliability Engineer (CRE) team, with extensive documentation available.

Pros & Cons

Pros
  • Offers a free tier and a 14-day free trial for the standard plan.
  • Provides extensive documentation and a dedicated Customer Reliability Engineer (CRE) support team.
  • Supports a wide range of integrations including major cloud providers (AWS, Azure, GCP) and notification tools (Slack, PagerDuty).
  • Features advanced monitoring capabilities like machine learning-based anomaly detection.
  • Highly extensible through custom plugins and a comprehensive API.
Cons
  • Pricing for the standard plan is primarily listed in Japanese Yen, which may be inconvenient for international users.
  • The full log management feature is still in beta.
  • Live chat support is not available.

Features

Key features

Full-fledged Monitoring

Monitor server resources like CPU and memory, as well as custom metrics, with flexible rules based on services and roles.

Advanced Monitoring

Utilize machine learning for anomaly detection, combine multiple metrics for complex monitoring, and monitor predicted values.

Custom Dashboards

Create specialized dashboards by combining various widgets like graphs, numbers, and Markdown to visualize key metrics and information.

Alerting and Notifications

Receive alerts for 'Warning' and 'Critical' thresholds through various channels including Slack, PagerDuty, Microsoft Teams, and email.

Multi-cloud and Container Support

Centrally manage and monitor diverse infrastructure environments, including containers and multiple cloud platforms like AWS, Azure, and GCP.

Additional features

Simple Installation

Start monitoring quickly by installing a single agent on the target server.

Plugin Extensibility

Customize monitoring capabilities for unique environments using open-source plugins.

API Access

Automate operations and integrate with other tools using a comprehensive API.

Application Performance Monitoring (APM)

Gain insights into application performance with tracing features based on OpenTelemetry.

Log Management

Search, filter, and share logs within teams to streamline troubleshooting and investigation (currently in open beta).

Role-based Access Control

Manage user permissions for different levels of access within an organization.

Service and Role Grouping

Organize hosts into logical groups (services and roles) for more efficient management and monitoring configuration.

Check Monitoring

Execute custom script checks to monitor processes, ports, and other specific conditions, similar to Nagios.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Free
JPY 0/mo
flat rate · billed monthly
  • Up to 5 hosts
  • 1 day metric retention
  • 1 day monitor history retention
  • Up to 200 service metrics
  • Up to 5 custom dashboards
Source: vendor pricing page →
Standard
JPY 2,180/mo
per usage · billed monthly
  • Unlimited hosts (pay-as-you-go)
  • 450 days metric retention
  • 450 days monitor history retention
  • Unlimited service metrics
  • Unlimited custom dashboards

Price is per standard host per month. Micro hosts are 660 JPY/month. Minimum monthly fee of 2,180 JPY applies if billable features are used.

Source: vendor pricing page →

Countries & Languages

Countries served
2
Interface languages
1
Billing currencies

Interface languages

EnglishJapanese

Billing currencies

🇯🇵JPY

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