About Matrix Hotel
Matrix Hotel is a property management software from Oracle that supports hotel operations. It combines reservation management, guest profile management, and billing and invoicing features so hotel staff can efficiently manage guest experiences. The platform enables administrators to track room availability and bookings, manage guest preferences, and generate accurate invoices. With Matrix Hotel, users can also ensure compliance with industry regulations and access real-time reporting tools. Key capabilities: reservation management guest profile management billing and invoicing reporting and analytics compliance management Best for: hotel operators that need a comprehensive solution for managing guest interactions and hotel resources.
Matrix Hotel’s website functions as a modern hospitality booking and information platform designed to support both guest experience and hotel operations. Rather than complex software tools, it focuses on providing a smooth, accessible digital front door for travelers. The site highlights accessibility features such as screen-reader mode, skip navigation controls, and structured content, which makes it easier for users with assistive technologies to browse and book confidently. This emphasis on inclusive design is a strong plus, especially for hotels serving diverse guests. From a functionality standpoint, the platform acts as a marketing and reservation hub. It presents room details, offers, dining options, meetings and events information, photo galleries, reviews, and contact details in one place. Slideshow sections and visual storytelling enhance engagement, while booking and rewards features likely support direct reservations and loyalty participation. For corporate and leisure travelers, the centralized layout makes it simple to explore amenities and make decisions quickly. Strengths include clean navigation, accessibility compliance, strong branding, and clear calls to action for booking and offers.
Pros & Cons
- +Enhances guest experience through design-focused environments.
- +Central downtown location optimizes corporate and leisure bookings.
- +Supports both room and event management in one system.
- +Easy communication through phone, email, and newsletter.
- +Ensures compliance with accessibility and privacy standards.
- −Limited technical details about PMS or booking engine features.
- −No explicit integration with OTAs mentioned.
- −Lacks information on automated inventory or revenue management.
- −Not focused on backend analytics or operational dashboards.
- −May require additional software for full hotel management functionality.
Features
Key features
- Centralized Hotel Management – Streamline operations for corporate and leisure guests in a single location.
- Guest Experience Optimization – Focused on creating positive experiences through well-designed spaces and service.
- Room & Facility Oversight – Manage hotel rooms, offers, dining, and meeting spaces efficiently.
- Offers & Promotions Management – Display and manage special deals and packages for guests.
- Event & Function Management – Support meetings, events, and group functions seamlessly.
- Visual & Branding Management – Strong emphasis on aesthetics and design for brand identity.
- Accessible Communication – Clear contact channels, including phone, email, and newsletter signup.
- Privacy & Accessibility Compliance – Supports accessibility guidelines and privacy best practices.
Additional features
- Room Availability Overview – Easily track and manage all hotel room bookings.
- Offers and Promotions Management – Display and manage special guest packages efficiently.
- Event and Function Oversight – Organize meetings, events, and group functions seamlessly.
- Email and Newsletter Integration – Communicate with guests directly through emails and updates.
- Corporate and Leisure Operations – Support both business and leisure traveler needs effectively.
- Guest Experience Tracking – Collect and review guest feedback for quality improvement.
- Visual Design Management – Maintain a visually appealing lobby and public areas.
- Accessibility and Compliance Tools – Support screen-reader accessibility and privacy standards.
- Location and Contact Management – Provide easy access to hotel address and contact info.
- Media and Gallery Integration – Showcase images and media for enhanced online presentation.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Matrix Hotel
Matrix Hotel is a property management software from Oracle that supports hotel operations. It combines reservation management, guest profile management, and billing and invoicing features so hotel staff can efficiently manage guest experiences. The platform enables administrators to track room availability and bookings, manage guest preferences, and generate accurate invoices. With Matrix Hotel, users can also ensure compliance with industry regulations and access real-time reporting tools. Key capabilities: reservation management guest profile management billing and invoicing reporting and analytics compliance management Best for: hotel operators that need a comprehensive solution for managing guest interactions and hotel resources.
Matrix Hotel Details
Matrix Hotel's In-App Market Place
Does Matrix Hotel have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
AED (د.إ), AUD ($), BRL (R$), CAD ($), CHF (CHF), CNY (¥), EUR (€), GBP (£), HKD ($), INR (₹), JPY (¥), KRW (₩), MXN ($), NOK (kr), NZD ($), RUB (₽), SAR (﷼), SEK (kr), SGD ($), TRY (₺), USD ($)
Pros & Cons
- Enhances guest experience through design-focused environments.
- Central downtown location optimizes corporate and leisure bookings.
- Supports both room and event management in one system.
- Easy communication through phone, email, and newsletter.
- Ensures compliance with accessibility and privacy standards.
- Limited technical details about PMS or booking engine features.
- No explicit integration with OTAs mentioned.
- Lacks information on automated inventory or revenue management.
- Not focused on backend analytics or operational dashboards.
- May require additional software for full hotel management functionality.
Matrix Hotel's Support Options
Email Address
hotelchannelsupport_ww@oracle.comContact
+1-800-223-1711Community Forums
https://community.oracle.com/community/appsMatrix Hotel's Alternatives
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