M

MCAP

by VitalHub
No reviews yet
ActiveAvailable globallyCloudOn-premise
Quick facts
VendorVitalHub
Year launchedN/A
StatusActive
LocationTraverse Data Headquarters 123 Main Street Anytown, USA
Countries servedGlobal
Languages13
Integrations7+
Free tierNO
Free trialNO
Contact salesYES
Last reviewed: Jun 2026

About MCAP

A clinical decision support platform that helps healthcare organizations optimize patient flow by assessing whether patients are receiving the appropriate level of care based on evidence-based criteria.

MCAP (Making Care Appropriate for Patients) by VitalHub is a clinical decision support and utilisation review platform designed to help hospitals and healthcare systems improve patient flow. By applying evidence-based clinical criteria, the software enables frontline teams to objectively assess whether patients are receiving the right level of care in the right setting. A primary benefit of MCAP is its ability to identify 'stranded' patients and those who are medically fit for discharge, which helps organizations reduce length of stay and free up capacity. The platform integrates with existing EHR systems to create a 'single version of the truth,' reducing manual data entry and providing administrators with real-time insights into operational bottlenecks. MCAP is used across various specialties, including medical, surgical, and mental health, and is particularly effective for hospitals looking to tackle delayed transfers of care. While the platform is highly specialized for clinical flow, its reporting and dashboard capabilities provide the strategic data needed for system-wide capacity planning and continuous quality improvement.

Pros & Cons

Pros
  • Proven to help healthcare organizations reduce length of stay and improve patient flow.
  • Integrates seamlessly with existing EHR systems to avoid double data entry.
  • Provides objective, evidence-based criteria for discharge readiness decisions.
  • Supports a wide range of specialties including mental health and surgical care.
Cons
  • Pricing is not publicly disclosed and typically requires a custom quote or sales contact.
  • Implementation requires integration with existing hospital systems which can be a complex process.

Features

Key features

Clinical Utilisation Review

Provides evidence-based assessments to determine if patients are in the most appropriate care setting.

Patient Flow Optimization

Identifies bottlenecks and stranded patients to help reduce length of stay.

Discharge Readiness Identification

Automatically flags patients who are medically fit for discharge to alternative care pathways.

Real-Time Analytics

Delivers dashboards and reporting to help administrators understand clinical and operational barriers to flow.

EHR Integration

Integrates with existing hospital electronic health records to prevent double entry of data.

Additional features

Criteria to Reside Assessment

Uses standardized clinical criteria to evaluate if a patient meets the requirements for hospital admission.

Delay Reason Tracking

Records specific clinical and operational reasons for patient delays even when appropriate to reside.

Multi-Specialty Support

Applicable across medical, surgical, and mental health care settings.

Snapshot Audits

Supports one-off discharge audits to identify non-qualified patients in hospital beds.

Strategic Reporting

Aggregates patient-level data to provide a strategic view for system-wide planning.

Automated SITREPS

Generates mandated discharge reports to save time for frontline staff.

Integrated Care Support

Provides data visibility across integrated care systems to support area-wide planning.

Customizable Dashboards

Allows users to configure views and filters for task lists and reporting.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
13
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabicHindi

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇷🇺RUB🇲🇽MXN🇧🇷BRL

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