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Mela

by Mela Works · Since N/A
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ActiveAvailable globallyCloudFree tier
Quick facts
VendorMela Works
Year launchedN/A
StatusActive
LocationTata Consultancy Services (TCS) Mumbai, Maharashtra, India
Countries servedGlobal
Languages11
Integrations7+
Free tierYES
Free trial
Contact salesYES

About Mela

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MELA BY MELA WORKS is an advanced field service management solution designed to streamline the scheduling, execution, and tracking of on-site service operations. Its primary purpose is to optimize field operations for service-based businesses by automating workflows, enabling real-time communication, and offering comprehensive data analytics. Key features include automated dispatch and scheduling, GPS tracking, mobile access for field technicians, integrated invoicing, and detailed reporting capabilities that together provide a holistic view of field service performance. The user interface of MELA is modern, clean, and highly intuitive, making it accessible for both office administrators and field technicians. The dashboard is designed to deliver critical insights at a glance, including service request status, technician availability, and real-time updates on job progress. Unique design elements, such as interactive maps for tracking technician locations and a drag-and-drop scheduler, enhance usability and simplify navigation. The responsive design ensures that whether users are accessing the platform via a desktop, tablet, or smartphone, the interface remains consistent and user-friendly, which is crucial for on-the-go service management. Functionality and features are where MELA truly excels.

Pros & Cons

What users like
  • +The software explicitly claims to save an average of 20 hours per month per person through features like automated reporting
  • +The platform aims to improve efficiency and communication, potentially leading to a 50% reduction in project delays.
  • +Real-time cost tracking and automated reporting provide better visibility into project finances, potentially gaining 2 weeks in cost control efforts.
  • +Centralized communication and better documentation can lead to a 30% reduction in errors and the need for rework.
  • +A single platform for communication, file sharing, and reporting improves teamwork among on-site personnel.
What users flag
  • The software's effectiveness depends on reliable internet access at the worksite and users being comfortable with mobile applications.
  • some users might have concerns about storing sensitive project data in the cloud.
  • The accuracy of the AI in reading invoices might vary depending on the quality of the image and the complexity of the invoice format.

Features

Key features

Worksite Communication & Collaboration
Mela functions like a familiar messaging app (similar to WhatsApp) specifically for worksites. Users can create tasks and communicate using text, photos, voice messages, and document sharing. This centralizes communication related to specific projects or issues.
Daily Reporting & Cost Control
Site managers can directly input daily reports (working hours, materials, equipment, etc.) from their phones. The software provides real-time cost tracking for each construction site through updated graphs, offering immediate visibility into project expenses.
Automatic Invoice Reading with AI
A significant time-saving feature where users can take a photo of an invoice, and Mela's AI automatically extracts the relevant data to generate reports, eliminating manual data entry.
Centralized Photo Management
Mela offers unlimited cloud storage for worksite photos and videos. Users can easily upload, share, save, organize, and find these media files without consuming their phone's storage. Photos are also automatically synced with the web portal and can be exported.
Simplified Time Clocking & Personnel Management
Employees can clock in and out directly from the worksite using the app. This automatically generates daily reports with worked hours and associated costs. Office staff can then view attendance and costs for each worksite.
Blockchain Notarization of Site Minutes
Users can upload minute templates, fill them out digitally at the worksite, and sign them. The blockchain signature provides legal validity and a verifiable timestamp. Minutes can be shared, commented on, signed by multiple parties, and exported as PDFs with attachments.
One-Click Report Generation
Mela automatically creates printable work reports from the collected data (conversations, photos, voice transcriptions, signatures) without requiring additional manual work. Reports can also include the company logo.

Additional features

Task Creation
Users can initiate new work items (new worksite, Work Order, issue notification) within Mela.
Multimedia Communication
Ability to send and receive:
Text Messages
For quick updates and information sharing.
Photos
To visually document progress, issues, and site conditions.
Voice Messages
For quick verbal updates and instructions.
Documents
To share relevant files like blueprints, contracts, etc.
Daily Report Filling
Site managers can input details for daily activities directly from their mobile devices.
Tracking Working Hours
Recording the time spent by personnel on-site.
Material Tracking
Logging the usage of construction materials.
Equipment Tracking
Monitoring the use of machinery and tools.
Real-time Cost Monitoring
Visual representation of project expenses through constantly updated graphs.
AI-Powered Invoice Data Extraction
Automatic reading and processing of information from invoice photos.
Automatic Report Generation from Invoices
Creating reports based on the data extracted from invoices.
Unlimited Cloud Storage
Ample space for storing worksite photos and videos.
Photo and Video Upload
Ability to add media files to the platform.
Photo and Video Sharing
Facilitating the distribution of visual documentation among team members.
Photo and Video Saving
Securely archiving media files for future reference.
Photo and Video Organization
Tools for structuring and categorizing visual data.
Easy Photo and Video Retrieval
Search functionality to quickly find specific media files.
Automatic Photo Synchronization with Web Portal
Seamless transfer of photos from the mobile app to the web-based platform.
Photo Export
Option to download and share photos outside the Mela platform.
In-App Clocking In
Employees can record their arrival time at the worksite through the app.
In-App Clocking Out
Employees can record their departure time from the worksite through the app.
Simplified Time Management
Streamlining the process of tracking employee work hours.
Automatic Generation of Daily Reports with Hours Worked
System automatically creates reports detailing employee time on-site.
Automatic Generation of Daily Reports with Costs
Linking worked hours to associated labor costs.
Office View of Staff Attendance
Providing a centralized overview of which employees are present at each worksite.
Office View of Costs Attached to Staff
Showing the labor expenses associated with each employee's presence at a worksite.
Minute Template Upload
Users can upload their existing templates for site meeting minutes.
Digital Minute Filling at Worksite
Completing meeting minutes directly within the mobile app while on location.
Digital Minute Signing
Electronic signature functionality for meeting participants.
Blockchain Signature for Minutes
Securing the signed minutes with a verifiable and legally valid timestamp on the blockchain.
Archiving of Minutes with Date Certainty
Ensuring the recorded date of the minutes is tamper-proof.
Legal Validity of Notarized Minutes
The blockchain signature provides legal recognition to the documented agreements.
Minute Sharing
Ability to distribute meeting minutes to relevant stakeholders.
Minute Commenting
Platform for team members to add notes and feedback to the minutes.
Immediate In-App Access to Minutes
Real-time availability of meeting records within the application.
Minute Export as PDFs
Option to generate shareable PDF versions of the meeting minutes.
Inclusion of Photo Attachments in Minute PDFs
Ability to incorporate relevant images into the exported minutes.
Inclusion of Signatures in Minute PDFs
Ensuring all signatures are present in the exported document.
Shareability of Minutes Outside Mela
Ability to distribute the exported PDF minutes to individuals who do not use the platform.
One-Click Work Report Generation
Effortless creation of comprehensive reports from collected data.
Report Generation from Conversations
Utilizing the content of chats for report creation.
No Additional Work for Report Generation
Automating the reporting process to save time.
Voice Message Transcription in Reports
Converting spoken messages into text within the generated reports.
Organized Pictures in Reports
Automatically including and arranging relevant images in the reports.
Signature Integration in Reports
Incorporating digital signatures into the final reports.
Company Logo on Reports
Branding the generated reports with the user's company logo.
Integration Capabilities
Ability to connect Mela with other work tools.
Automation of Recurring Tasks
Streamlining repetitive processes through integrations.

Pricing

Free trial
Free version
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Promo Offer

Monthly plans

Pro

EUR 12

Countries & Languages

Global
Countries served
11
Interface languages
8
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChineseJapaneseKoreanRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇮🇳INR🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF

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