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Mela

by Mela Works · Since N/A
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ActiveAvailable globallyCloudFree tier
Quick facts
VendorMela Works
Year launchedN/A
StatusActive
LocationTata Consultancy Services (TCS) Mumbai, Maharashtra, India
Countries servedGlobal
Languages11
Integrations7+
Free tierYES
Free trialN/A
Contact salesYES

About Mela

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MELA BY MELA WORKS is an advanced field service management solution designed to streamline the scheduling, execution, and tracking of on-site service operations. Its primary purpose is to optimize field operations for service-based businesses by automating workflows, enabling real-time communication, and offering comprehensive data analytics. Key features include automated dispatch and scheduling, GPS tracking, mobile access for field technicians, integrated invoicing, and detailed reporting capabilities that together provide a holistic view of field service performance. The user interface of MELA is modern, clean, and highly intuitive, making it accessible for both office administrators and field technicians. The dashboard is designed to deliver critical insights at a glance, including service request status, technician availability, and real-time updates on job progress. Unique design elements, such as interactive maps for tracking technician locations and a drag-and-drop scheduler, enhance usability and simplify navigation. The responsive design ensures that whether users are accessing the platform via a desktop, tablet, or smartphone, the interface remains consistent and user-friendly, which is crucial for on-the-go service management. Functionality and features are where MELA truly excels.

Pros & Cons

Pros
  • The software explicitly claims to save an average of 20 hours per month per person through features like automated reporting
  • The platform aims to improve efficiency and communication, potentially leading to a 50% reduction in project delays.
  • Real-time cost tracking and automated reporting provide better visibility into project finances, potentially gaining 2 weeks in cost control efforts.
  • Centralized communication and better documentation can lead to a 30% reduction in errors and the need for rework.
  • A single platform for communication, file sharing, and reporting improves teamwork among on-site personnel.
Cons
  • The software's effectiveness depends on reliable internet access at the worksite and users being comfortable with mobile applications.
  • some users might have concerns about storing sensitive project data in the cloud.
  • The accuracy of the AI in reading invoices might vary depending on the quality of the image and the complexity of the invoice format.

Features

Key features

Worksite Communication & Collaboration

Mela functions like a familiar messaging app (similar to WhatsApp) specifically for worksites. Users can create tasks and communicate using text, photos, voice messages, and document sharing. This centralizes communication related to specific projects or issues.

Daily Reporting & Cost Control

Site managers can directly input daily reports (working hours, materials, equipment, etc.) from their phones. The software provides real-time cost tracking for each construction site through updated graphs, offering immediate visibility into project expenses.

Automatic Invoice Reading with AI

A significant time-saving feature where users can take a photo of an invoice, and Mela's AI automatically extracts the relevant data to generate reports, eliminating manual data entry.

Centralized Photo Management

Mela offers unlimited cloud storage for worksite photos and videos. Users can easily upload, share, save, organize, and find these media files without consuming their phone's storage. Photos are also automatically synced with the web portal and can be exported.

Simplified Time Clocking & Personnel Management

Employees can clock in and out directly from the worksite using the app. This automatically generates daily reports with worked hours and associated costs. Office staff can then view attendance and costs for each worksite.

Blockchain Notarization of Site Minutes

Users can upload minute templates, fill them out digitally at the worksite, and sign them. The blockchain signature provides legal validity and a verifiable timestamp. Minutes can be shared, commented on, signed by multiple parties, and exported as PDFs with attachments.

One-Click Report Generation

Mela automatically creates printable work reports from the collected data (conversations, photos, voice transcriptions, signatures) without requiring additional manual work. Reports can also include the company logo.

Additional features

Task Creation

Users can initiate new work items (new worksite, Work Order, issue notification) within Mela.

Multimedia Communication

Ability to send and receive:

Text Messages

For quick updates and information sharing.

Photos

To visually document progress, issues, and site conditions.

Voice Messages

For quick verbal updates and instructions.

Documents

To share relevant files like blueprints, contracts, etc.

Daily Report Filling

Site managers can input details for daily activities directly from their mobile devices.

Tracking Working Hours

Recording the time spent by personnel on-site.

Material Tracking

Logging the usage of construction materials.

Equipment Tracking

Monitoring the use of machinery and tools.

Real-time Cost Monitoring

Visual representation of project expenses through constantly updated graphs.

AI-Powered Invoice Data Extraction

Automatic reading and processing of information from invoice photos.

Automatic Report Generation from Invoices

Creating reports based on the data extracted from invoices.

Unlimited Cloud Storage

Ample space for storing worksite photos and videos.

Photo and Video Upload

Ability to add media files to the platform.

Photo and Video Sharing

Facilitating the distribution of visual documentation among team members.

Photo and Video Saving

Securely archiving media files for future reference.

Photo and Video Organization

Tools for structuring and categorizing visual data.

Easy Photo and Video Retrieval

Search functionality to quickly find specific media files.

Automatic Photo Synchronization with Web Portal

Seamless transfer of photos from the mobile app to the web-based platform.

Photo Export

Option to download and share photos outside the Mela platform.

In-App Clocking In

Employees can record their arrival time at the worksite through the app.

In-App Clocking Out

Employees can record their departure time from the worksite through the app.

Simplified Time Management

Streamlining the process of tracking employee work hours.

Automatic Generation of Daily Reports with Hours Worked

System automatically creates reports detailing employee time on-site.

Automatic Generation of Daily Reports with Costs

Linking worked hours to associated labor costs.

Office View of Staff Attendance

Providing a centralized overview of which employees are present at each worksite.

Office View of Costs Attached to Staff

Showing the labor expenses associated with each employee's presence at a worksite.

Minute Template Upload

Users can upload their existing templates for site meeting minutes.

Digital Minute Filling at Worksite

Completing meeting minutes directly within the mobile app while on location.

Digital Minute Signing

Electronic signature functionality for meeting participants.

Blockchain Signature for Minutes

Securing the signed minutes with a verifiable and legally valid timestamp on the blockchain.

Archiving of Minutes with Date Certainty

Ensuring the recorded date of the minutes is tamper-proof.

Legal Validity of Notarized Minutes

The blockchain signature provides legal recognition to the documented agreements.

Minute Sharing

Ability to distribute meeting minutes to relevant stakeholders.

Minute Commenting

Platform for team members to add notes and feedback to the minutes.

Immediate In-App Access to Minutes

Real-time availability of meeting records within the application.

Minute Export as PDFs

Option to generate shareable PDF versions of the meeting minutes.

Inclusion of Photo Attachments in Minute PDFs

Ability to incorporate relevant images into the exported minutes.

Inclusion of Signatures in Minute PDFs

Ensuring all signatures are present in the exported document.

Shareability of Minutes Outside Mela

Ability to distribute the exported PDF minutes to individuals who do not use the platform.

One-Click Work Report Generation

Effortless creation of comprehensive reports from collected data.

Report Generation from Conversations

Utilizing the content of chats for report creation.

No Additional Work for Report Generation

Automating the reporting process to save time.

Voice Message Transcription in Reports

Converting spoken messages into text within the generated reports.

Organized Pictures in Reports

Automatically including and arranging relevant images in the reports.

Signature Integration in Reports

Incorporating digital signatures into the final reports.

Company Logo on Reports

Branding the generated reports with the user's company logo.

Integration Capabilities

Ability to connect Mela with other work tools.

Automation of Recurring Tasks

Streamlining repetitive processes through integrations.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Pro
EUR 12/mo
billed monthly

Countries & Languages

Global
Countries served
11
Interface languages
8
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChineseJapaneseKoreanRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇮🇳INR🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF

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