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Software Status:Active

About Mend

Mend is a healthcare software platform from Mend VIP designed to make access to mental and behavioral healthcare convenient. It provides Engage, Access, and Signal features so providers can fill appointment slots automatically, reduce no-show rates, and improve client communication. With optional EHR integrations, Mend allows healthcare professionals to use their existing systems without replacement. Its tools also support measurement-based care, ensuring that treatment is guided by patient progress. Additionally, healthcare providers can access resources through a knowledge base and a blog for ongoing education and support. Key capabilities: Engage Access Signal EHR Integrations Measurement-Based Care Best for: healthcare providers that need to improve patient engagement and simplify appointment management.

Mend Details

Vendor
Mend VIP
Year Launched
2014
Location
4767 New Broad St. Orlando FL 32814
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries.
Languages
Arabic, English, French, Haitian, Hindi, Nepali, Portuguese, Spanish
Users
Therapists, Counselors, Psychiatrists, Psychologists, Medical Professionals, Administrative Staff, Patients.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Applied Behavior Analysis, Appointment Reminder, Appointment Scheduling, Medical Scheduling, Mental Health, Telemedicine, Therapy, Patient Portal, Patient Scheduling, Patient Engagement, Patient Management

Mend's In-App Market Place

Does Mend have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥)

Pros & Cons

  • Easy to use: Many users find Mend user-friendly for both patients and providers.
  • Patient engagement: Features like intake forms, scheduling, and appointment reminders help keep patients engaged.
  • Improved access to care: Features like self-scheduling allow patients to access care more conveniently.
  • HIPAA compliance: Ensures patient data security and privacy.
  • Excellent customer service: Users report positive experiences with Mend's customer support.
  • Mobile accessibility: Accessible on mobile devices.
  • Pricing not available: The vendor doesn't provide pricing information on the platform.
  • Occasional technical issues: Some users report experiencing disconnections or missed connections.
  • Limited functionality for large groups: Some reviewers mention issues with group therapy sessions exceeding 8-10 participants.

Mend's Support Options

Email Address

sales@mend.com

Mend's Alternatives