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Merchant RMS

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Software Status:Active

About Merchant RMS

Merchant RMS by Merchant Applications is a retail management system designed primarily to streamline inventory control while integrating point-of-sale (POS) operations, customer management, and reporting.

Merchant RMS Details

Vendor
Merchant Applications
Year Launched
1986
Location
2660 Meadowvale Blvd., Unit 6, Mississauga, Ontario L5N 6M6, CA
Deployment
cloud, web browser
Training Options
documentation, live online, in person
Countries Served
All Countries
Languages
English, French, Spanish, Italian, German, Portuguese
Users
Store Manager, Sales Associate, Inventory Manager, Cashier
Industries Served
Jewelry, Retail
Tags
Retail Management Systems, Inventory management

Merchant RMS's In-App Market Place

Does Merchant RMS have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), CHF (CHF), SGD (S$), HKD (HK$), KRW (₩), SEK (kr), NOK (kr), AED (د.إ)

Pros & Cons

  • You get everything from one place, so you don't have to juggle five different vendors for your tech.
  • The system grows with you because they actually write custom code to fit how your specific business works.
  • Since it's built on Microsoft tech, finding IT people who understand the backbone of the system is easy.
  • They don't just drop a box at your door; they actually handle the messy setup and staff training.
  • Having your remote stores talk directly to the main office saves a massive amount of manual data entry.
  • Being tied to older Microsoft technologies like SQL Server might feel a bit dated compared to modern cloud apps.
  • The website looks like it hasn't been updated since 2010, which makes you wonder about their latest software.
  • Customized software is great until you need an update and realize your unique tweaks make upgrading a headache.
  • Relying on one company for hardware, software, and support means you’re stuck if their service quality ever slips.
  • There isn't much mention of mobile-first features, which could be a dealbreaker for modern, fast-moving retail staff.

Merchant RMS's Support Options

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