Merchant RMS logo

Merchant RMS

by Merchant Applications · Since 1986
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ActiveAvailable globallyCloud
Quick facts
VendorMerchant Applications
Year launched1986
StatusActive
Location2660 Meadowvale Blvd., Unit 6, Mississauga, Ontario L5N 6M6, CA
Countries servedGlobal
Languages6
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Merchant RMS

Merchant RMS by Merchant Applications is a retail management system designed primarily to streamline inventory control while integrating point-of-sale (POS) operations, customer management, and reporting.

Merchant RMS by Merchant Applications is a retail management system designed primarily to streamline inventory control while integrating point-of-sale (POS) operations, customer management, and reporting. Its core purpose is to help retailers efficiently track stock levels, manage suppliers, and gain real-time insights into inventory performance. Key features include barcode scanning, automated stock updates, purchase order management, multi-location tracking, and detailed reporting tools. As an inventory control solution, it aims to reduce manual errors, prevent stockouts, and improve overall operational efficiency.

Pros & Cons

Pros
  • You get everything from one place, so you don't have to juggle five different vendors for your tech.
  • The system grows with you because they actually write custom code to fit how your specific business works.
  • Since it's built on Microsoft tech, finding IT people who understand the backbone of the system is easy.
  • They don't just drop a box at your door; they actually handle the messy setup and staff training.
  • Having your remote stores talk directly to the main office saves a massive amount of manual data entry.
Cons
  • Being tied to older Microsoft technologies like SQL Server might feel a bit dated compared to modern cloud apps.
  • The website looks like it hasn't been updated since 2010, which makes you wonder about their latest software.
  • Customized software is great until you need an update and realize your unique tweaks make upgrading a headache.
  • Relying on one company for hardware, software, and support means you’re stuck if their service quality ever slips.
  • There isn't much mention of mobile-first features, which could be a dealbreaker for modern, fast-moving retail staff.

Features

Key features

Total Solution Provision

The company offers a complete retail package encompassing software, hardware, and professional services like installation and training.

Microsoft Technology Foundation

The system is built on reliable, industry-standard frameworks like .net and SQL Server for robust performance.

Extensive Customization

They provide tailored software modifications specifically designed to meet the unique and demanding requirements of individual retailers.

Integrated Communication

The platform seamlessly connects remote store point-of-sale data with the central home office for unified management.

Flexible Integration

The software can be bridged with existing manufacturing, distribution, or merchandising systems to create a cohesive workflow.

Specialty Retail Focus

The entire suite is engineered specifically to address the niche operational needs of specialty retail environments.

Additional features

Point of Sale (POS)

Manages the primary sales transactions and customer interactions at individual store locations.

Retail Management Systems

Provides a comprehensive suite of tools to oversee the broader administrative and operational aspects of a retail business.

Hardware Provision

Supplies the physical equipment necessary to run the software, ensuring compatibility across the entire system.

Project Management

Offers professional oversight to guide the implementation process from the initial planning stages to completion.

Professional Training

Ensures that staff are fully educated on how to use the new system effectively to maximize productivity.

System Installation

Handles the technical setup and deployment of both hardware and software components at the retailer's site.

Software Customization

Modifies the core program code to add specific functionalities requested by the client.

Integrated Communications

Facilitates the automated flow of data between various store locations and the corporate headquarters.

Home Office Management

Centralizes data and reporting tools to help executives manage the entire enterprise from a single hub.

Manufacturing and Distribution Integration

Connects the retail front-end with supply chain and production systems for better inventory tracking.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
15
Billing currencies

Interface languages

EnglishFrenchSpanishItalianGermanPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇨🇭CHF🇸🇬SGD🇭🇰HKD🇰🇷KRW🇸🇪SEK🇳🇴NOK🇦🇪AED

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