Merchanter logo

Merchanter

by Ten-25 · Since 1981
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ActiveAvailable globallyCloud
Quick facts
VendorTen-25
Year launched1981
StatusActive
LocationArena Offices, Office A29, Nimrod Way, Ferndown, Wimborne, Dorset, BH21 7UH, United Kingdom
Countries servedGlobal
Languages1
Integrations3+
Free tier
Free trial
Contact sales

About Merchanter

Merchanter is a commerce management software from Ten-25 that supports businesses in managing their online sales channels. It includes inventory tracking, order management, and sales reporting so users can effectively oversee their e-commerce operations. The platform is designed to integrate with various e-commerce sites, providing a centralized dashboard for monitoring sales activities and inventory levels. Additionally, it offers analytics tools to help businesses make informed decisions based on sales data. Key capabilities: inventory tracking order management sales reporting analytics tools multi-channel integration Best for: retailers and e-commerce managers that need comprehensive tools for managing online sales.

Merchanter is an easy-to-use, cloud-based ERP system specifically designed for merchants, importers, and trading businesses like Build Supplies, aiming to replace fragmented systems and manual spreadsheets with a unified solution for smarter selling, purchasing, and stock control. Its core functionality is built around three pillars: "Sell More" with smart pricing and live stock visibility; "Stock Smarter" by handling complex items (length, weight, batch/lot tracking) with precision; and "Buy Better" through automated reordering based on sales trends, shifting purchasing from reactive to strategic. The user interface is consistently praised for being intuitive and easy for staff to grasp, enhancing efficiency by streamlining daily tasks. The system's deployment is exclusively Cloud, SaaS, Web-Based, offering high reliability confirmed by a 99.5% uptime guarantee, with all backups and updates handled remotely. This deployment model is perfect for its target users: Small, Midsize-Business, and Self-Employed. Merchanter connects seamlessly with crucial external software, including financial integrations (accounting) and eCommerce/PIM platforms, ensuring real-time data flow and better decision-making.

Pros & Cons

What users like
  • +Built specifically for merchants, offering workflows tailored to industries like timber, steel, and building supplies.
  • +Highly flexible stock control supporting different measurement types such as weight, length, and units.
  • +Integrates smoothly with major accounting software, reducing manual reconciliation.
  • +Reliable cloud-based system with strong uptime and backup guarantees.
  • +Transparent and easy onboarding with free demos and guided sessions.
What users flag
  • Pricing is not publicly displayed and requires requesting a personalized quote.
  • Mainly targeted at UK businesses, limiting local support for international users.
  • No public marketplace for add-ons or third-party extensions.
  • Limited information on mobile app support or offline access capabilities.
  • Doesn’t feature an open community forum for user discussions.
  • Some advanced integration options require contacting the vendor directly.

Features

Key features

Live Stock Availability & Credit Control
Provides real-time stock visibility and customer credit checks to support accurate quotes and orders.
Smart Pricing & Quoting
Offers intelligent pricing tools that help sales teams deliver competitive quotes quickly and accurately.
Automated Purchasing & Reordering
Uses sales trends and stock data to automate purchase orders and forward contracts for efficiency.
Flexible Stock Control
Manages inventory by unit, length, weight, bay, batch, or lot for precision and reduced errors.
Cloud-Based ERP Platform
Ensures 99.5% uptime with automatic backups and remote updates for reliable access anywhere.
Seamless Financial Integrations
Connects directly with accounting software like Xero, iplicit, and QuickBooks for real-time data sync.
Unlimited Online Training
Offers unlimited virtual training sessions to ensure all team members are confident in using the system.

Additional features

Sales Order Management
Streamlines quote-to-order workflows with live stock and pricing data.
Inventory & Warehouse Control
Tracks stock levels across multiple warehouses, bays, and lots.
Purchase Order & Supplier Management
Simplifies procurement through automated reordering and contract creation.
Margin & Pricing Analysis
Helps monitor profit margins and apply smart pricing rules to maintain profitability.
Financial System Integrations
Integrates with Xero, iplicit, and QuickBooks for real-time accounting updates.
API & Developer Access
Provides API endpoints for customers, sales orders, and depots to extend system functionality.
Knowledge Base & Documentation
Offers comprehensive online guides and API documentation for users.
Cloud Hosting & Backup
Delivers a reliable 99.5% uptime guarantee with automatic data backup.
Guided & Self-Service Demos
Allows businesses to try Merchanter through free or personalized guided demos.
Helpdesk & UK-Based Support
Includes dedicated helpdesk services with knowledgeable staff familiar with merchant operations.
Unlimited Training Sessions
Supports ongoing online training under Enterprise plans for continuous skill development.
Uptime Monitoring & Maintenance
Updates and improvements deployed remotely with minimal disruption.
PIM, eCommerce & Financial Integrations
Connects with product and commerce systems for unified data management.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Trade Edition

GBP 80

Enterprise Edition

GBP 100

Forward Trade Edition

GBP 110

Countries & Languages

Global
Countries served
1
Interface languages
Billing currencies

Interface languages

English

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