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Merchants Fleet Management

by Merchants Fleet Management · Since 1962
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ActiveAvailable globallyCloud
Quick facts
VendorMerchants Fleet Management
Year launched1962
StatusActive
Location14 Central Park Dr, 1st Floor, Hooksett, New Hampshire 03106, US
Countries servedGlobal
Languages8
Integrations
Free tier
Free trial
Contact salesYES

About Merchants Fleet Management

Merchants Fleet Management is a fleet management software/platform from Merchants Fleet Management that provides modern solutions for businesses and government. It includes vehicle management, acquisition, and remarketing so organizations can efficiently manage their fleet operations. With over 60 years of use, Merchants Fleet offers tailored services that meet the specific needs of various industries. The platform supports fuel and power management, helping users keep track of operational costs and improve vehicle performance. Key capabilities: vehicle management acquisition remarketing fuel management power management Best for: businesses and government agencies that need comprehensive fleet management solutions.

MERCHANTS FLEET MANAGEMENT BY MERCHANTS FLEET MANAGEMENT is an enterprise-grade fleet management solution focused on helping organizations reduce total cost of ownership, improve vehicle uptime, and streamline operations. The platform centralizes vehicle lifecycle management, maintenance scheduling, telematics monitoring, and expense tracking while providing analytics to support decisions. Key features include preventive maintenance workflows, fuel and cost tracking, work orders, and detailed reporting that help fleet managers prioritize assets and control spending. The user interface is organized and professionally designed, prioritizing clarity for fleet managers and finance teams. Dashboards present KPIs such as downtime, fuel spend, and utilization with drill-down capability. Menus are logically grouped—fleet, maintenance, finance, reports—so common tasks require minimal clicks. The system balances data density with readable visualizations; tables and charts are exportable and customizable, helping administrators tailor views to stakeholders and operational roles. Functionality is broad and practical: maintenance scheduling with parts and labor tracking, fleet cost reconciliation, contract management, incident logging, and telematics integration. Noteworthy is the lifecycle forecasting module, which models replacement timing and residual value to inform procurement decisions.

Pros & Cons

What users like
  • +Offers unique long- and short-term fleet leasing options under one provider.
  • +Manages the full fleet lifecycle, from vehicle acquisition to final remarketing.
  • +Provides specialized consulting and resources for transitioning to Electric Vehicle fleets.
  • +Backed by over 60 years of fleet service experience and high customer satisfaction (95%).
  • +Tailors programs for businesses of all sizes across dozens of specific industries.
What users flag
  • The text lacks specifics on the name or functions of the "Innovative Tech."
  • Many offerings rely on consulting services rather than self-service software tools.
  • Leasing claim is restricted to North America, limiting applicability elsewhere.
  • Developing highly customized fleet solutions may involve lengthy setup and implementation.
  • The service does not publish pricing, requiring a call or demo for cost determination.

Features

Key features

Unbeatable Flexibility/Leasing
It is the only North American company offering both long- and short-term leasing under one roof.
Customizable Total Solutions
The company designs bespoke fleet solutions for businesses of all sizes and unique industry needs.
Full Lifecycle Support
Provides hands-on support for every phase of fleet management, from vehicle acquisition to remarketing.
Innovative Fleet Technology
Utilizes cutting-edge tech and expertise to provide deep operational insights and peak performance.
Fleet Electrification Expertise
Offers specialized knowledge and support for clients transitioning their fleets to Electric Vehicles (EVs).
Comprehensive Cost Control
Provides tools and services aimed at cutting costs, reducing downtime, and optimizing operational efficiency.

Additional features

Vehicle Acquisition
Manages the process of obtaining new vehicles for the fleet.
Remarketing
Assists with determining the optimal time to sell and managing the process of fleet vehicle sales.
Vehicle Management
Provides tools and support for the daily handling and oversight of vehicles.
Fuel & Power
Offers services and support related to managing fuel consumption and energy sources (including EV charging).
Fleet Maintenance
Provides tools and support to manage and track maintenance and repairs, minimizing costs and maximizing availability.
Small Business Solutions
Offers tailored programs and services specifically designed for the needs of smaller fleets.
Fleet Consulting
Provides comprehensive advisory services to improve efficiency, reduce costs, and support sustainability.
Fleet Technologies
Utilizes innovative technology for deep operational insights and performance tracking.
Telematics
Offers comprehensive fleet tracking and insights into fleet operation and vehicle performance.
Driver Behavior Visibility
Provides tools to gain visibility into driver actions for performance evaluation and safety.
Maintenance Record Access
Allows users access to their vehicle maintenance history.
Short-Term Vehicle Rentals
Provides access to short-term vehicle rentals when needed.
Customizable Programs
Offers programs that can be tailored to meet a client's specific operational needs.
Fleet Leasing & Financing
Provides various flexible options for financing and leasing fleet vehicles.
Corporate Sustainability Focus
Integrates services and consulting to support clients' environmental and sustainability efforts.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
8
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseChineseJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇰🇷KRW🇮🇳INR🇷🇺RUB

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