Mercos logo

Mercos

by Mercos · Since 2010
No reviews yet
Active1+ countriesCloud
Quick facts
VendorMercos
Year launched2010
StatusActive
LocationAv. Rolf Wiest, 277 (4º andar) Bom Retiro - Joinville/SC | CEP: 89223-005
Countries served1+
Languages1
Integrations16+
Free tierNO
Free trialYES
Contact salesYES

About Mercos

Mercos is a B2B sales system for industries, distributors, and sales representatives in Brazil. It offers sales force automation, a B2B e-commerce platform, CRM, AI-powered order creation, and payment processing, with integrations to over 250 ERPs.

Mercos is a comprehensive sales system designed for the Brazilian B2B market, catering to industries, distributors, and sales representatives. The platform integrates several key functionalities including sales force automation, a B2B e-commerce portal, CRM, and payment processing. A standout feature is Mercos AI, which automates order creation and provides business insights. The system includes a mobile app for both Android and iOS that works offline, allowing field sales teams to remain productive. It supports extensive commercial policy management and integrates with over 250 ERP systems. Pricing is available in Brazilian Real (BRL) with different tiers for industries/distributors and for sales representatives, and a 7-day free trial is offered. Support is available via phone, email, chat, and WhatsApp during Brazilian business hours.

Pros & Cons

Pros
  • Offers a comprehensive suite of tools including sales force automation, CRM, and B2B e-commerce.
  • Features a mobile app with offline capabilities for field sales teams.
  • Integrates with over 250 ERP systems, streamlining data flow.
  • Provides AI-driven features to automate tasks like order creation.
  • Transparent pricing plans are published on the website with a 7-day free trial.
Cons
  • The platform and support appear to be primarily in Portuguese, which may be a barrier for non-Portuguese speaking users.
  • Pricing for higher-tier plans for industries and distributors requires a sales consultation.
  • The company address is not clearly listed on the main website pages.

Features

Key features

Sales Force Automation

Provides over 25 indicators and 30 reports to manage sales teams.

B2B E-commerce Platform

Enables businesses to sell 24/7 through a dedicated online store for B2B transactions.

Mobile Sales App

Allows sales teams to issue orders from a mobile app (iOS and Android), even without an internet connection.

Mercos AI

Utilizes artificial intelligence to automate order creation, answer questions via WhatsApp, and generate insights.

Commercial Policy Management

Automatically applies rules for pricing, discounts, and surcharges to prevent errors.

CRM Functionality

Manages the entire customer lifecycle from prospecting to post-sales within a single platform.

ERP Integration

Connects with over 250 partner ERP systems to synchronize data and streamline operations.

Additional features

Mercos Pay

Facilitates receiving payments via Pix, bank slip (boleto), and credit cards.

Inventory Control

Provides real-time stock control to avoid selling unavailable items.

Customer Portal

Allows clients to place orders, access their history, and retrieve duplicate invoices.

Sales Indicators

Offers real-time visualization of sales performance to support faster decision-making.

Video Call Sales

Enables sales through video calls, simulating an in-person visit experience.

Scheduling and Routing

Helps plan customer visits and optimize sales routes.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Essencial (Indústrias e distribuidoras)
BRL 99/mo
per user · billed monthly
  • Mercos IA with 100 free credits
  • Online and offline application
  • 1 Commercial policy rule
  • CRM with 1 Sales Funnel
  • 6 custom indicators
  • Support by email, chat, WhatsApp and phone
Source: vendor pricing page →
Pro (Indústrias e distribuidoras)
Custom
contact sales for pricing
  • 1 Integration
  • 5 Commercial policy rules
  • 8 Custom Indicators
  • 2 Customizable indicator panels
  • ABC Customer Curve
  • Payment conditions and price list per customer

Price on request. Includes all Essencial features plus more integrations, policy rules, and indicators.

Source: vendor pricing page →
Performance (Indústrias e distribuidoras)
Custom
contact sales for pricing
  • 3 Integrations
  • 20 Commercial policy rules
  • CRM with 5 Sales Funnels
  • 15 Custom Indicators
  • 5 Customizable indicator panels
  • Check-in, Checkout and Routing

Price on request. Includes all Pro features plus more integrations, funnels, and advanced features.

Source: vendor pricing page →
Enterprise (Indústrias e distribuidoras)
Custom
contact sales for pricing
  • 10 Integrations
  • 200 Commercial policy rules
  • CRM with 15 Sales Funnels
  • 25 Custom Indicators
  • 10 Customizable indicator panels
  • Unlimited access to all Mercos Resources

Price on request. For medium and large companies with a minimum of 15 users.

Source: vendor pricing page →
Plano Básico (Representantes)
BRL 77/mo
flat rate · billed monthly · min 1 seat
  • Online and offline application
  • Visit scheduling
  • Product catalog with photos
  • Order issuance and history
  • Customer and product import

Includes 1 user. Additional users are R$ 50/month.

Source: vendor pricing page →
Plano Intermediário (Representantes)
BRL 122/mo
flat rate · billed monthly · min 2 seats
  • All Básico features
  • Customer Portal
  • Sales Funnel
  • Price tables per customer
  • Profitability reports

Includes 2 users. Additional users are R$ 62/month.

Source: vendor pricing page →
Plano Corporativo (Representantes)
BRL 223/mo
flat rate · billed monthly · min 3 seats
  • All Intermediário features
  • B2B E-commerce (add-on)
  • Unlimited product highlights
  • Managerial report by represented company

Includes 3 users. Additional users are R$ 74/month. B2B E-commerce available as an add-on.

Source: vendor pricing page →

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Brazil

Interface languages

Portuguese

Billing currencies

🇧🇷BRL

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