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MessageBird Inbox

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Software Status:Active

About MessageBird Inbox

MessageBird Inbox is a communication software from Bird that engages customers on WhatsApp, Email, and SMS for marketing, support, and payments. It provides features such as improved SMS deliverability, improved open rates, and efficient partner onboarding, which help businesses turn customer data into intelligent experiences. Trusted by over 50,000 organizations globally, this platform supports the management of customer interactions from a single interface. Businesses can use its capabilities for targeted marketing campaigns and effective customer support. Key capabilities: SMS deliverability improvement Open rate improvement Partner onboarding efficiency Journey management Multi-channel integration Best for: businesses that need to consolidate customer communication across multiple channels.

MessageBird Inbox Details

Vendor
Bird
Year Launched
Location
Trompenburgstraat 2C Amsterdam, North Holland 1079 TX, NL
Deployment
cloud
Training Options
documentation
Countries Served
All Countries.
Languages
English, Dutch, French, German, Polish, Spanish, Italian, Indonesian, Chinese, Arabic
Users
Customer Service Managers, Customer Support Agents, Sales Representatives, Technical Support Staff, Marketing Team Members
Industries Served
E-commerce, Retail, Customer Service, Marketing Agencies, Financial Services, Healthcare, Technology and SaaS
Tags
Communication Platform, Multi-Channel Messaging, Automation, CRM, Customer Support, API Integrations, AI, Global Business.

MessageBird Inbox's In-App Market Place

Does MessageBird Inbox have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$)

Pros & Cons

  • Unified multi-channel communication management
  • Robust automation and AI capabilities
  • Extensive API and integration options
  • Supports global communication needs
  • User-friendly interface
  • Pricing may be high for small businesses
  • Complexity can be overwhelming for new users
  • Limited free tier options
  • Custom pricing needed for enterprise features
  • Primarily charge-based, varying depending on usage

MessageBird Inbox's Support Options

Email Address

hello@bird.com

Documentation

https://docs.bird.com/api

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