MiAgent logo

MiAgent

by MiAgent Global
No reviews yet
ActiveAvailable globallyCloudFree tier
Quick facts
VendorMiAgent Global
Year launchedN/A
StatusActive
LocationTầng 8, Tòa nhà Mitec, Yên Hoà, Cầu Giấy, Hà Nội, Vietnam
Countries servedGlobal
Languages2
IntegrationsN/A
Free tierYES
Free trialNO
Contact salesYES

About MiAgent

MiAgent is a modern AI-driven sales and customer engagement platform designed to automate business interactions across multiple digital channels.

MiAgent is a modern AI-driven sales and customer engagement platform designed to automate business interactions across multiple digital channels. Positioned beyond traditional chatbots, it leverages multimodal AI capabilities, including image recognition and contextual conversation understanding, to deliver more human-like interactions. Businesses can integrate MiAgent directly with CRM and ERP systems, allowing real-time product lookup, automated order creation, and customer tracking without manual intervention. One of its standout strengths is omnichannel communication, enabling companies to manage conversations across platforms such as WhatsApp, Facebook, TikTok, and more from a single interface. This makes it particularly valuable for e-commerce and service-based businesses aiming to scale operations without increasing staff. Additionally, its ability to wait for full user input before responding improves conversational flow significantly. However, while the platform promises strong automation and revenue growth, details about pricing transparency, customization limits, and scalability benchmarks are not clearly outlined. Overall, MiAgent is a powerful tool for businesses seeking AI-powered sales automation and customer support efficiency.

Pros & Cons

Pros
  • Connects multiple platforms like WhatsApp and Facebook into one interface seamlessly
  • Automates sales conversations and customer support reducing human workload drastically
  • Uses image recognition to identify products and improve consultation accuracy
  • Handles multiple customer conversations simultaneously without performance drop
  • Improves response timing by waiting for complete customer messages before replying
Cons
  • Limited public information about performance benchmarks and system scalability limits
  • May require technical expertise for advanced CRM or ERP integrations setup
  • Dependence on AI accuracy may affect responses in complex or niche scenarios
  • Customization capabilities for unique workflows are not clearly documented publicly
  • Limited visibility into security standards and compliance certifications for data safety

Features

Key features

Image recognition AI

Identifies products from images and matches them with CRM data

CRM/ERP integration

Syncs customer data and orders directly with business systems

Omnichannel messaging

Connects multiple platforms into one unified communication hub

AI chatbot automation

Automates customer consultation and sales conversations 24/7

Contextual AI responses

Understands complex and multi-part customer queries

Additional features

Lead tagging system

Categorizes customers based on interaction stage

AI tone matching

Adjusts responses based on conversation style and context

Custom integrations

Allows tailored API connections for specific industries

Smart reply timing

Waits for complete user input before responding

Omnichannel integration

Supports multiple platforms in one centralized dashboard

Conversation memory

Retains customer history and preferences for personalization

Automated order creation

Generates and tracks orders within CRM/ERP systems

Real-time CRM sync

Fetches live product data for accurate pricing and availability

Multimodal AI processing

Combines text and image understanding for better responses

Product image recognition

Detects products and retrieves accurate details from CRM

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
2
Billing currencies

Interface languages

EnglishVietnamese

Billing currencies

🇺🇸USD🇻🇳VND

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