About MICE Operations
MICE Operations is a sales and event management software from MICE Operations that supports venues and restaurants. It provides an online RFP tool, interactive proposals, invoicing, event planning, and a CRM built for event professionals so users can manage their events more effectively. The online RFP tool helps generate sales directly from the user's website, while interactive proposals allow for unique presentations tailored to specific events. Invoicing is simplified to facilitate easier financial management, and event planning offers a comprehensive overview of all scheduled events. Key capabilities: online RFP tool interactive proposals invoicing event planning CRM & tasks Best for: event professionals and venue managers that need to manage sales and events efficiently.
MICE Operations is a highly effective, specialized sales and planning software tailored for event venues, catering companies, and hospitality businesses. Its core strength is its ability to centralize and automate the venue-specific workflow, from capturing an initial lead via its RFP widget to generating a professional eProposal and finally producing error-free operational documents (worksheets, invoices) for the back-of-house team. Praised for its excellent user interface and native hospitality invoicing, it is the ideal solution for businesses looking to replace scattered spreadsheets and generic CRMs with an all-in-one, industry-specific platform.
Pros & Cons
- +Eliminates the need for external spreadsheets and documents
- +Smooth and intuitive user interface
- +Streamlines the process from initial lead to final kitchen prep.
- +Designed exactly for the needs of event spaces, catering, and hotels.
- −It is unsuitable for planners who manage only virtual or general corporate events without a venue booking element.
- −Customer support is not fast at responding
- −Advanced features are reserved for the more expensive plan
Features
Key features
- Venue-Specific CRM & Tasks
- A Customer Relationship Management system built exclusively for the needs of event venues, linking all contacts, communication, and tasks directly to a specific event.
- Digital eProposals (Quotation Builder)
- Allows users to generate fully branded, flexible, and interactive digital event proposals from templates in minutes, replacing manual Word/PDF creation.
- Automated Operational Documents
- Automatically generates crucial documents like kitchen lists, work lists, schedules, and partial or full invoices with a single click after event details are entered once.
Additional features
- Online RFP (Request for Proposal) Tool
- A widget that can be embedded on a venue's website, allowing clients to build and submit event requests 24/7, directly feeding data into the MICE system.
- Event Dashboard & Planning
- Provides a central, interactive, and customizable overview of all event details, schedules, communication history, and real-time margin/budget calculations.
- Capacity & Availability Chart
- Visual tool for checking room availability and managing capacity based on current and projected bookings (available in Regular plan and up).
- Integrated Invoicing
- Customizable invoicing with native support for multiple VAT rates per product, UBL file creation for accounting, and one-click partial or full event invoicing.
- Internal & Client Communication
- Tracks all client and team communication in the event dashboard, allows for automated/scheduled messages, and automatically links client email replies to the relevant event.
- Advanced Reporting
- Generates reports on revenue, sales, and products with extensive filter options to keep a tight grip on financial and operational metrics (available in Regular plan and up).
- Custom Attributes & Workflows
- Allows for high customization of event, client, and product fields to perfectly align the software with a venue's unique processes (available in Regular plan and up).
Pricing
Monthly plans
Start
EUR 109
Regular
EUR 219
Countries & Languages
Interface languages
Billing currencies
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About MICE Operations
MICE Operations is a sales and event management software from MICE Operations that supports venues and restaurants. It provides an online RFP tool, interactive proposals, invoicing, event planning, and a CRM built for event professionals so users can manage their events more effectively. The online RFP tool helps generate sales directly from the user's website, while interactive proposals allow for unique presentations tailored to specific events. Invoicing is simplified to facilitate easier financial management, and event planning offers a comprehensive overview of all scheduled events. Key capabilities: online RFP tool interactive proposals invoicing event planning CRM & tasks Best for: event professionals and venue managers that need to manage sales and events efficiently.
MICE Operations Details
MICE Operations's In-App Market Place
Does MICE Operations have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Start
EUR 109
Regular
EUR 219
Accepted Payment Currencies
EUR (€)
Pros & Cons
- Eliminates the need for external spreadsheets and documents
- Smooth and intuitive user interface
- Streamlines the process from initial lead to final kitchen prep.
- Designed exactly for the needs of event spaces, catering, and hotels.
- It is unsuitable for planners who manage only virtual or general corporate events without a venue booking element.
- Customer support is not fast at responding
- Advanced features are reserved for the more expensive plan
