Micro 21 Dealer Solutions logo

Micro 21 Dealer Solutions

by Micro 21 · Since 1974
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorMicro 21
Year launched1974
StatusActive
Location13700 State Road Suite 10 Cleveland, OH 44133
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Micro 21 Dealer Solutions

Micro 21 Dealer Solutions is a management software from Micro 21 that supports automotive dealerships. It combines inventory management, customer relationship management, and reporting tools so that dealerships can efficiently manage operations and drive sales. This software provides user-friendly interfaces that simplify daily tasks, allowing users to focus on customer interactions and sales strategies. Key capabilities: inventory tracking sales reporting customer management service scheduling accounting integration Best for: automotive dealers that need a comprehensive solution for managing dealership operations.

Micro 21 Dealer Solutions by Micro 21 is a dealership management software (DMS) crafted to bring seamless integration and efficiency to automotive dealerships. This platform automates and streamlines core functions like inventory management, sales tracking, customer relationship management (CRM), and financial operations, making it a holistic solution for dealerships aiming to enhance both operational efficiency and customer satisfaction. Designed with scalability in mind, Micro 21 offers flexible deployment options (cloud-based, on-premise, and hybrid), which makes it adaptable to dealerships of different sizes and structures. The software’s primary goal is to equip dealership teams with real-time data insights, enabling better decision-making across all departments. The user interface of Micro 21 Dealer Solutions is tailored to provide intuitive navigation, which allows dealership staff to quickly access necessary information and streamline daily operations. An easy-to-understand dashboard offers a real-time overview of key performance indicators (KPIs), including sales metrics, inventory status, and service history. Micro 21’s customizable workflows are an advantage, allowing dealerships to configure tasks according to their specific requirements.

Pros & Cons

What users like
  • +• Comprehensive Features: Offers a wide range of features for managing dealership operations, including finance, inventory, and sales.
  • +• User-Friendly Interface: The software is generally easy to use and navigate.
  • +• Strong Customer Support: Provides responsive and helpful customer support.
  • +• Integration Capabilities: Integrates with other industry tools and platforms.
  • +• Data-Driven Insights: Provides robust reporting and analytics tools.
What users flag
  • • Steep Learning Curve: The initial setup and configuration can be complex and time-consuming.
  • • Outdated Interface: Some users find the interface to be outdated and not as modern as other solutions.
  • • Limited Customization: Customization options may be limited compared to other solutions.

Features

Key features

• Standard Finance
Core finance management features including loan calculations, payment schedules, and document generation.
• Quick Quote
Quickly generate finance quotes for customers.
• Vehicle Inventory
Manage vehicle inventory, including pricing, specifications, and availability.
• Microphone Leads
Capture and manage customer leads using voice recognition technology.

Additional features

• Credit Application
Process and manage credit applications.
• Buy Here Pay Here
Manage in-house financing and payment plans.
• Window Sticker
Generate customized window stickers for vehicles.
• Online Credit App
Allow customers to apply for credit online.
• Vehicle History Reports
Access vehicle history reports to inform buying decisions.
• Web Design & Hosting
Design and host dealership websites.
• QuickBooks Interface
Integrate with QuickBooks accounting software.
• Industry Provider Connections
Connect with various industry providers for seamless operations.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
8
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇲🇽MXN

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