About Mobile Reach Platform
A low-code mobile enterprise application platform for IT and field service organizations. It enables the creation of task-driven mobile apps that extend backend systems like ERP, CRM, and ITSM platforms, with full offline functionality.
Mobile Reach offers a low-code mobile enterprise application platform designed for IT and field service organizations. The core product allows businesses to build and deploy custom, process-driven mobile apps without coding, extending the functionality of backend systems like ServiceNow, BMC Helix, and various ERPs to field technicians. A key strength is its robust offline capability, ensuring productivity in areas with poor or no connectivity. The platform supports native apps for iOS, Android, and Windows, enabling features like GPS, camera, and advanced barcode/RFID scanning. While the website does not provide public pricing, it details extensive support options including a customer portal, knowledge base, and direct contact via phone or email. The platform is aimed at industries such as telecom, energy, government, and healthcare, focusing on use cases like field service management, IT asset management, and inspections.
Pros & Cons
- Enables rapid development of custom mobile apps without coding via its AppStudio.
- Provides full offline functionality for field technicians in areas without network coverage.
- Integrates with major enterprise systems like ServiceNow, BMC Helix, and SAP.
- Supports native device features and advanced data capture methods like RFID and barcode scanning.
- Offers high security with data encryption both on-device and in-transit.
- Pricing information is not publicly available and requires contacting sales.
- The product is a platform, which may have a steeper learning curve than a pre-built, single-purpose application.
- The public help center and documentation are not accessible, requiring customer login.
Features
Key features
Build, manage, and deploy native mobile enterprise apps for iOS, Android, and Windows using a drag-and-drop interface with no coding required.
Apps are fully functional in disconnected or restricted environments, allowing technicians to continue working without a network connection.
Seamlessly extends enterprise systems like ServiceNow, BMC Helix ITSM, SAP, and other ERPs or CRMs to mobile devices.
Supports barcode scanning, RFID, and NFC for quick and accurate data collection in the field.
Deploys native applications that utilize device-specific features like camera, GPS, maps, and push notifications.
Additional features
Manage and track work orders from assignment to completion on mobile devices.
Track and manage IT and enterprise assets throughout their lifecycle.
Create, update, and resolve IT incidents from the field.
Access and manage parts inventory on the go.
Use GPS to optimize routes and assign the nearest available technician.
Capture customer signatures and images as proof of work completed.
Encrypts data on the device and during transfer, meeting HIPAA and US Army Certificate of Networthiness standards.
Receive instant information and feedback via mobile alerts.
Pricing
Countries & Languages
Interface languages
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About Mobile Reach Platform
A low-code mobile enterprise application platform for IT and field service organizations. It enables the creation of task-driven mobile apps that extend backend systems like ERP, CRM, and ITSM platforms, with full offline functionality.
Mobile Reach Platform Details
Mobile Reach Platform's In-App Market Place
Does Mobile Reach Platform have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Enables rapid development of custom mobile apps without coding via its AppStudio.
- Provides full offline functionality for field technicians in areas without network coverage.
- Integrates with major enterprise systems like ServiceNow, BMC Helix, and SAP.
- Supports native device features and advanced data capture methods like RFID and barcode scanning.
- Offers high security with data encryption both on-device and in-transit.
- Pricing information is not publicly available and requires contacting sales.
- The product is a platform, which may have a steeper learning curve than a pre-built, single-purpose application.
- The public help center and documentation are not accessible, requiring customer login.
Mobile Reach Platform's Support Options
Contact
+1-919-336-2500Documentation
https://help.mobilereach.com/Mobile Reach Platform's Alternatives
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