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Mobile Service

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Software Status:Active

About Mobile Service

Mobile Service is a software platform from Expert Service Solutions that provides mobile service management capabilities. It includes service appointment scheduling, customer relationship management, and field technician tracking so users can efficiently manage their mobile service operations. The platform supports real-time updates, ensuring that service providers have access to the latest information during service appointments. It is designed to improve communication between field technicians and office staff, thus improving overall service delivery. Key capabilities: appointment scheduling customer database technician tracking reporting tools mobile access Best for: service organizations that need to manage mobile operations effectively.

Mobile Service Details

Vendor
Expert Service Solutions
Year Launched
2003
Location
15142 Huntington Ct, Suite #100, Poway, CA 92064
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Chinese (Simplified), Chinese (Traditional), Japanese, Korean, Russian, Turkish, Arabic, Hindi, Bengali, Indonesian, Malay, Thai, Vietnamese, Filipino
Users
Manager, Dispatcher, Field Technician
Industries Served
Healthcare, Education, Finance, Retail, Hospitality, Construction, Manufacturing, Transportation, Utilities, Telecommunications.
Tags
Field Service Management

Mobile Service's In-App Market Place

Does Mobile Service have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Jpy (¥), Aud (A$), Cad (C$), Chf (CHF), Cny (¥), Sek (kr), Nzd (NZ$), Rub (₽), Hkd (HK$), Sgd (S$), Thb (฿), Krw (₩), Inr (₹), Brl (R$), Zar (R), Mxn (Mex$), Myr (RM), Idr (Rp), Nok (kr), Twd (NT$)

Pros & Cons

  • Automated features like proximity dispatch and route optimization maximize technician workdays.
  • Automatic invoicing and recommendation recording streamline the billing and sales process.
  • GPS tracking and route optimization actively work to cut down on overall fuel expenses.
  • Real-time updates and quick dispatching help field workers provide first-class customer service.
  • Offline mode and mobile compatibility ensure uninterrupted work from any location.
  • Android or iOS mobile devices are necessary for all field workers to effectively use the app.
  • The text lacks any transparent information regarding the software's actual cost structure.
  • Accurate route optimization relies heavily on continuous and functioning mobile location tracking.
  • Adopting new paperless workflows may necessitate significant staff training and adjustments.
  • Utilizing third-party integrations may require additional setup or specialized technical support.

Mobile Service's Support Options

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