Modento logo

Modento

by Dental intelligence · Since 2017
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Sold1+ countriesCloud
Quick facts
VendorDental intelligence
Year launched2017
StatusSold
LocationModento Inc. Headquarters123 Main StreetAnytown, USA
Countries served1+
Languages1
Integrations3+
Free tierN/A
Free trialN/A
Contact salesN/A

About Modento

Modento is a dental practice software from Dental Intelligence that supports patient engagement and practice management. It combines appointment reminders, patient messaging, and online scheduling so practices can improve communication with patients. Modento also offers features like patient reviews, digital forms, and telehealth capabilities, which help practices manage patient interactions more efficiently. The platform is designed to facilitate smoother workflows and increase patient satisfaction. Key capabilities: appointment reminders patient messaging online scheduling digital forms telehealth support Best for: dental practices that need to improve patient interactions and simplify office management.

Modento is a modern patient engagement software designed to streamline communication, improve workflow, and enhance the overall patient experience for dental practices. Its primary purpose is to simplify front-office tasks while fostering stronger patient relationships through smart automation. Core features include appointment reminders, digital forms, treatment acceptance tools, and integrated two-way texting, making it a comprehensive solution in the patient engagement category. The user interface of Modento is clean, intuitive, and easy to navigate, even for non-technical staff. Its dashboard provides quick access to patient communication, scheduling, and reporting, reducing the learning curve for new users. The mobile-friendly design ensures accessibility on multiple devices, while the well-organized menus allow staff to complete tasks efficiently without unnecessary clicks. Functionality-wise, Modento stands out with features like automated reminders, online reviews, and in-app payment processing. One of its innovative aspects is patient loyalty and rewards programs, which encourage ongoing engagement and retention. It also allows digital form completion before appointments, minimizing wait times and administrative burden.

Pros & Cons

Pros
  • Intuitive & easy to learn : Staff can use it quickly without much training because the platform is user-friendly.
  • Excellent customer support : The support team responds fast and solves issues promptly.
  • Reduces no-shows & streamlines communication : Automated reminders and confirmations help cut down missed appointments.
  • Seamless integration with PMS : Works smoothly with systems like Dentrix, Open Dental, and EagleSoft for easy data syncing.
  • Strong patient engagement tools : Features like digital forms, check-ins, and payment plans improve patient experience.
Cons
  • Tech-averse patients may struggle : Older or less tech-savvy patients may find it difficult to use the software.
  • Occasional messaging glitches : Some texts don’t deliver properly on certain carriers (e.g., T-Mobile).
  • No local number for texting : Automated texts come from toll-free numbers, which can feel impersonal.
  • Difficulties without email/phone on file : Patients missing contact info can’t use digital check-in or reminders.
  • Limited analytics & reporting : Doesn’t provide deep customization for reporting compared to specialized tools.

Features

Key features

Two-way communication

Real-time texting, emailing, and chatting with patients.

Digital forms & consents / virtual check-in

Patients fill out paperwork online before arriving at the clinic.

Automated reminders & recalls

Sends appointment confirmations and recall reminders automatically.

Online scheduling & portal

Patients can self-book appointments and access a secure portal.

Payments & treatment plans

Patients pay online or set up flexible payment plans for treatments.

Additional features

Appointment scheduling / online booking

Patients select appointment slots directly online.

Two-way communication

Enables direct messaging between practice and patients.

Digital forms and consents

Collects signatures and forms electronically for patient records.

Reminders, confirmations & recalls

Automates outreach for upcoming and follow-up visits.

Virtual check-in

Patients check in via mobile devices before arrival.

Kiosk mode (in-office check-ins)

Patients check in using tablets/kiosks at the clinic.

Team chat / LiveOps

Secure internal chat system for staff communication.

Treatment & payment plans

Provides structured payment and treatment schedules.

Online payments & billing

Patients make payments online; staff manages billing digitally.

Loyalty program & review requests

Encourages patient loyalty and helps gather online reviews.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

USA

Interface languages

English

Billing currencies

🇺🇸USD

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