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Software Status:Active

About MONKEY

Monkey is a catering software platform from Monkey Media Software that provides restaurants with advanced tools to achieve operational excellence. It combines CRM, Ordering, Operations, and Delivery features, so users can efficiently manage off-premises catering operations. Additionally, the platform includes comprehensive Reporting functionalities to help businesses track performance and gain insights. This all-in-one solution is designed specifically for the foodservice industry, making it easier for restaurants to coordinate catering services and improve customer satisfaction. With its user-friendly interface and reliable capabilities, Monkey allows businesses to effectively handle orders and logistics. Key capabilities: CRM Ordering Operations Delivery Reporting Best for: restaurants that need to manage and improve their catering operations.

MONKEY Details

Vendor
Monkey Media Software
Year Launched
1998
Location
Corporate Office 815 Hornby St, 502, Vancouver, British Columbia V6Z2E6, CA
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Multi-unit restaurant brands and Foodservice operators
Industries Served
Foodservice industry, including multi-unit restaurant brands and any foodservice operators
Tags
CRM, Order management, Delivery management, Catering management, Foodservice, Cloud platform

MONKEY's In-App Market Place

Does MONKEY have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (Fr), Cny (元), Rub (₽), Brl (R$), Mxn ($)

Pros & Cons

  • • Streamlines catering orders: Simplifies ordering, tracking, and management of catering jobs.
  • • Great reporting: Provides accurate and useful production reports for inventory management.
  • • User-friendly interface: Easy to use and navigate.
  • • Improves customer experience: Facilitates catering orders, even with entry-level staff.
  • • Good design: Visually appealing and intuitive design.
  • • Good customer service: Responsive and helpful support (according to most reviews).
  • • Slow customer support: Some experience slow response times from customer service.
  • • Occasional outages: System experiences periodic outages affecting usability.
  • • Better alternatives exist: Some users find other software options to be superior.

MONKEY's Support Options

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