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Mpotsa

by Brastorne · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorBrastorne
Year launched2013
StatusActive
LocationPlot 145, Lake View Office Park, Gaborone International Finance Park, Block B,Fourth Floor
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Mpotsa

Mpotsa is a mobile application from Brastorne that supports communication and collaboration among users. It provides features such as messaging, file sharing, and task management so teams can work effectively. The app is designed to facilitate real-time interactions and the sharing of essential resources within organizations. It also allows users to create and assign tasks, ensuring accountability and tracking progress. Key capabilities: messaging file sharing task management notifications user management Best for: businesses and organizations that need a comprehensive communication tool to coordinate tasks and share information.

Mpotsa is an innovative Information Management Services platform developed by Brastorne in Botswana to address the persistent problem of digital exclusion in rural Africa. Designed for users who lack smartphones and internet connectivity, the platform delivers on-demand access to vital information through simple telecommunications protocols such as USSD, SMS, and Interactive Voice Response. Its primary goal is to create an internet-like experience on basic feature phones, allowing individuals to obtain reliable guidance on employment, health, education, and legal matters without purchasing expensive devices or paying for data bundles. Users interact with Mpotsa by dialing short codes or calling dedicated numbers, after which they navigate structured menus or speak directly with a live contact center. This approach makes the service highly accessible even to people with low digital literacy or limited reading skills, especially because IVR options enable participation by illiterate users. The platform offers practical tools including job vacancy alerts with real-time SMS notifications, a Wikipedia-style search function for general inquiries, and connections to pro-bono legal aid experts.

Pros & Cons

What users like
  • +Offline access works fully with no internet or mobile data
  • +Proven to deliver high impact increasing employment and health outcomes
What users flag
  • USSD and SMS text constraints limit information viewable at once
  • No rich media support prevents display of images or videos

Features

Key features

Two-Way Inquiry System
Operates as a "Google-like" search service allowing users to ask questions and receive answers via voice or SMS.
Multi-Vertical Information Hub
Provides tailored content across critical sectors including employment, health, legal aid, and local education.
IVR and Voice Integration
Utilizes Interactive Voice Response technology to make complex information accessible to those with limited literacy or simple feature phones.
Job Vacancy Alerts
Delivers real-time SMS notifications for employment opportunities based on the user's subscription profile.
Legal Aid Connectivity
Connects underserved individuals with pro-bono legal experts for assistance with wills, small claims, and general justice access.

Additional features

2-Way Communication Platform
Enables a bidirectional flow of information where users can actively pose questions and receive specific answers.
SMS Subscription Services
Allows users to sign up for recurring alerts and information updates tailored to their specific interests.
Contact Center Access
Offers the option for one-time interactions with live or automated agents for immediate information needs.
Employment Matching
Tracks and broadcasts job vacancies and provides interview preparation tips to help users secure employment.
Health Information Delivery
Provides remote access to preventative care guidance, nutritional tips, and maternal health information.
Legal Service Marketplace
Facilitates direct interfaces between low-income users and attorneys for legal counseling and support.
Educational Content Distribution
Serves as a digital hub for local language translations, trivia, and school-related information.
Automated Robo-Dialer
Uses automated voice technology to broadcast critical alerts and public health messaging to large groups.
Comprehensive Topic Coverage
Designed to offer information on "almost anything," from current affairs to localized practical advice.
Data-Free Accessibility
Operates entirely over standard telco networks (Voice/SMS), removing the need for expensive internet data bundles.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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