MRI Living logo

MRI Living

by MRI Software · Since 1971
No reviews yet
ActiveCloudOn-premise
Quick facts
VendorMRI Software
Year launched1971
StatusActive
Location28925 Fountain Parkway Solon, OH 44139 United States
Countries servedN/A
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About MRI Living

MRI Living BY MRI Software is a comprehensive property management platform developed to help residential property owners, operators, and real estate professionals manage leasing, tenant engagement, accounting, maintenance, and property operations more efficiently.

MRI Living BY MRI Software is a comprehensive property management platform developed to help residential property owners, operators, and real estate professionals manage leasing, tenant engagement, accounting, maintenance, and property operations more efficiently. Designed primarily for residential and multifamily housing management, MRI Living combines operational tools with resident-focused services to create a streamlined property management experience. The software supports everything from leasing workflows and online rent collection to maintenance tracking and financial reporting. Its cloud-based infrastructure and mobile accessibility make it suitable for modern property management organizations seeking centralized control over multiple properties and tenant interactions.

Pros & Cons

Pros
  • It covers the entire tenant journey in one place, so you don't have to jump between different apps.
  • Having property accounting built right in keeps your financial data accurate without extra manual entry.
  • The focus on "wowing" customers helps you actually build community rather than just collecting rent.
  • It scales well for international companies since they have dedicated support teams across most major global regions.
  • The software takes the weight off your shoulders by automating those unpredictable, messy daily management tasks.
Cons
  • The website is quite vague on specific technical specs, making it hard to see the actual interface beforehand.
  • Because the system handles so many moving parts, it might feel a bit overwhelming for a small landlord.
  • You have to fill out a lead form just to see the brochure, which is annoying for quick research.
  • It seems heavily focused on high-end residential, so it might be overkill for basic, low-budget property needs.
  • Support might be spread thin across many regions, potentially leading to different experiences depending on your location.

Features

Key features

End-to-End Resident Lifecycle Management

This platform handles every stage of the tenant journey from initial marketing and pre-tenancy through to operations and the final move-out process.

Integrated Property Accounting

The software maintains fundamental financial and property management responsibilities to ensure accurate record-keeping and fiscal oversight.

Customer Experience Tools

It provides dedicated technology designed to deliver world-class service and engagement to residents to improve satisfaction and retention.

Maintenance and Repair Coordination

The system manages ongoing facility upkeep and repair requests to streamline building operations and hardware longevity.

Strategic Operational Support

The technology helps managers handle unpredictable external pressures and varied remits by automating complex, moving parts of the business.

Additional features

Marketing Tools

Helps property managers attract potential residents and fill vacancies through targeted outreach and visibility.

Pre-tenancy Processing

Streamlines the administrative tasks required before a new resident moves into a unit.

Operational Management

Oversees the daily administrative and logistical functions of running a residential building.

Repairs and Maintenance

Provides a framework for reporting, tracking, and resolving physical issues within the property.

Customer Engagement

Facilitates ongoing communication and relationship building between the management team and the residents.

Move-out Management

Organizes the transition and administrative requirements when a tenant decides to vacate a property.

Cloud-based Accessibility

Offers a digital environment (MRI Cloud) where users can monitor status and access tools from various locations.

Global Support Network

Provides regionalized client and concierge support across multiple continents to assist users with technical needs.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Countries served
1
Interface languages
Billing currencies

Interface languages

ENGLISH

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