mTek Digital Insurance Platform logo

mTek Digital Insurance Platform

by Mtek · Since 2019
No reviews yet
Active1+ countriesCloud
Quick facts
VendorMtek
Year launched2019
StatusActive
LocationThe Westwood, Off Ring Road, Nairobi, Nairobi 00100, Kenya.
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About mTek Digital Insurance Platform

MTek Digital Insurance Platform is a digital insurance software from Mtek that supports the insurance industry in managing policies and claims. It combines policy administration, claims management, and customer engagement features so that insurance providers can efficiently handle operations. The platform facilitates real-time data access and reporting, which aids in decision-making and improves service delivery. It is designed to cater to various insurance segments, ensuring compliance with industry regulations. Key capabilities: policy management claims processing customer relationship management analytics and reporting integration with third-party services Best for: insurance companies and agencies that need to manage comprehensive insurance processes effectively.

mTek Services is a cloud‑based digital insurance platform developed by Hillcroft Insurance Brokers Limited, now part of the bolttech Group, that simplifies how individuals and businesses access insurance. Founded in 2019 and headquartered in Nairobi, Kenya, the platform serves as both a B2C marketplace for insurance products and a white‑label B2B2C SaaS solution for banks, brokers, and other partners. Users can quickly generate quotes, purchase, and manage policies entirely online — all through web, mobile app, or WhatsApp interfaces. The software supports a wide variety of covers, including motor, health, travel, life, personal accident, and specialized products like gadget and golf insurance. With API integrations, partners can embed insurance directly into their services, boosting distribution and revenue potential. While mTek excels in digital convenience, its pricing details and in‑app marketplace for add‑ons are not publicly visible. Training and support are facilitated through documentation and partner onboarding. The platform’s cloud deployment and strategic industry integrations make it a powerful insurtech solution, especially for markets in East Africa.

Pros & Cons

What users like
  • +Enables users to purchase insurance policies fully paperless through the mobile app.
  • +Allows comparison of multiple insurance providers to find the best policy for needs.
  • +Supports end-to-end claims handling directly within the app for faster processing.
  • +Offers monthly installment payments for policies, increasing affordability for users.
  • +Integrated voice search and speech recognition improve accessibility and usability.
What users flag
  • Limited to insurance services, restricting usability for other financial needs.
  • App relies on internet connectivity, reducing functionality in offline areas.
  • Some users may find onboarding or filling policy details time-consuming.
  • Users with older devices may experience slower performance or app crashes.
  • Voice search may not accurately recognize all accents or languages.

Features

Key features

Instant Digital Quotes
Generate insurance quotes quickly and efficiently for multiple products.
Paperless Policy Purchase & Management
Buy and manage insurance policies entirely online with digital documents.
White Label B2B Solutions
Deploy scalable insurance platforms for banks, brokers, and other partners.
B2C & B2B2C Support
Offers services for individual customers and embedded partner solutions.
API Integrations
Embed insurance products seamlessly into partner services and apps.
Wide Insurance Product Range
Covers motor, health, travel, domestic, life, personal accident, and gadgets.
Partner Portal Tools
Provides dashboards and tools for SMEs, agents, and corporate partners.

Additional features

Motor Insurance
Protects vehicles against accidents and financial loss.
Health Insurance
Affordable medical cover for individuals and families.
Travel Insurance
Covers medical emergencies and lost/stolen luggage.
Domestic Insurance
Protects homes and belongings.
Golf Insurance
Covers golfing equipment, hole-in-one, and public liability.
Evacuation Trauma Care
Provides emergency evacuation for traumatic injuries.
Personal Accident Insurance
Covers bodily injury caused by external, violent, accidental means.
Life & Savings Cover
Flexible savings with life insurance benefits.
Go-Gadget Insurance
Covers phones for accidental damage, breakdowns, and parts/battery failure.
Embedded Insurance Solutions
Seamless purchase of insurance during commercial transactions.
Bancassurance Integration
Quick deployment for banks and financial institutions.
Digital Partner Portal
Tools for revenue tracking, policy management, and analytics.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Kenya

Interface languages

English

Billing currencies

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