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Software Status:Active

About Mushin

Mushin is a co-creation software platform from Mushin Labs designed for customer engagement. It combines features for direct customer communication, social media connectivity, and feedback solicitation so businesses can effectively listen to and collaborate with their customers. This platform allows users to create modern products based on customer input, turning insights into actionable development. With a focus on building relationships, Mushin supports collaborative storytelling and product design. Key capabilities: customer feedback integration social media engagement product co-creation user collaboration tools customer insight analysis Best for: businesses that need to engage customers in product development and improve their offerings based on real-time feedback.

Mushin Details

Vendor
Mushin Labs
Year Launched
2013
Location
11T Allée Gabriel 59700 Marcq-en-Baroeul, France
Deployment
cloud, ios, android
Training Options
videos, live online, in person
Countries Served
All Countries
Languages
English, French
Users
Product Managers (e.g., Fred Jung at Decathlon), Product Communication Managers (e.g., Pauline Tricart), Marketing Teams, R&D Teams
Industries Served
Marketing, advertising, education, and professional training sectors.
Tags
Collaboration, Mushin

Mushin's In-App Market Place

Does Mushin have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($)

Pros & Cons

  • Enhanced collaboration: Facilitates exchanges between teams and customers.
  • Real-time feedback: Enables quick adjustments to product development.
  • Immersive experience: Allows companies to understand customer needs deeply.
  • Reduces product development risks: Aligns offerings with actual customer expectations.
  • Encourages innovation: Generates creative and customer-driven solutions.
  • Lack of transparent pricing information.
  • Limited information on integrations with other tools.
  • User interface details are not fully disclosed.
  • The depth of customer support resources is unclear.
  • The absence of detailed performance metrics.

Mushin's Support Options

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