My Well Ministry logo

My Well Ministry

by My Well · Since 2009
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ActiveAvailable globallyCloud
Quick facts
VendorMy Well
Year launched2009
StatusActive
Location9550 W Higgins Rd, Rosemont, Illinois US
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact sales

About My Well Ministry

My Well Ministry is a donation technology platform from My Well that provides advanced solutions for churches. It combines online giving platform, Rock Gateway, and payment processing to help organizations maximize their fundraising potential. With the added option to download the Giving App, churches can simplify the donation process for their members. My Well Ministry is the only 501c3 nonprofit aimed at delivering these services at half the cost of traditional providers. This allows churches to allocate more resources to their missions instead of high fees. Key capabilities: online giving platform Rock Gateway payment processing mobile giving app nonprofit support Best for: churches seeking efficient donation solutions for fundraising efforts.

My Well Ministry is a uniquely mission-driven digital giving platform tailored specifically for churches and faith-based organizations, offering a rare blend of modern technology, cost transparency, and ministry-first values. Unlike most commercial giving platforms, My Well operates as a nonprofit itself, which means it is genuinely invested in helping ministries save money and steward resources wisely. At the core of its offering is a highly transparent pricing model, known as Interchange Plus Zero, where all credit card and ACH transaction fees are passed along at cost—without markup or hidden surcharges. This alone can translate into substantial savings for churches over time, allowing more of every donation to go directly toward ministry efforts rather than administrative or processing costs. Monthly plans start affordably, scaling with the number of transactions, and all plans include access to a comprehensive suite of digital giving tools. My Well provides beautifully designed, custom-branded giving pages that are responsive across devices, making it easy for congregants to donate online or from their smartphones.

Pros & Cons

What users like
  • +Flexible, Multi-Channel Giving – Supports giving via web, mobile app, QR codes, and text—all synced in one platform.
  • +High Security & Trust – Bank-level encryption, biometric login, PCI compliance, and annual audits ensure donor data is protected.
  • +Cost-Efficient Processing – Transparent Interchange Plus Zero pricing returns savings to ministries instead of profits.
  • +Deep Admin Functionality – Rich tools for managing funds, donors, recurring schedules, and multi-site giving operations.
What users flag
  • Primarily Faith-Based Focus – Though powerful for churches and ministries, it may not suit broader nonprofit needs outside faith communities.
  • Learning Curve for Admins – Robust functionality includes many features that may require training or setup time.
  • Dependency on Rock RMS for Full Integration Benefits – Best features like Rock Gateway are tailored to that ecosystem.
  • App Experience Varies – Though secure, some usability gaps exist (e.g., lacking search or paste features in mobile flows noted by users).
  • No Profit Funding Model Means Limited Marketing – Operating without a sales team could mean less widespread visibility despite strong support.

Features

Key features

Multi-Channel Giving Options
Supports online giving via custom branded giving pages, in-app giving through a white-labeled mobile app, QR code-triggered donations, and text-to-give functionality.
Biometric & Secure In-App Giving
The mobile app enables donations using Apple Pay and biometric authentication, with real-time syncing across the platform.
Flexible Payment Processing
Offers merchant account services and gateway solutions, including secure customer vault storage, recurring transactions, enhanced reporting, fraud protection, and integration with tools like QuickBooks and multiple church management systems.
Rock RMS Integration (Rock Gateway)
Built-in integration allows churches using Rock RMS to manage giving and events directly within their website, with one-click reconciliation features.

Additional features

Admin Tools & Management
Includes one-click reconciliation, detailed reporting and analytics, transparent interchange cost statements, donor profile and schedule management, virtual terminal for phone donations, fund management, multi-location support, and tools for creating or editing giver accounts.
"Cover the Cost" Feature
Allows donors to optionally cover their processing fees—available for ACH and credit/debit gifts—encouraging generosity while protecting ministry revenue.
Migration Tools
Easy migration support ensures seamless transfer of givers and recurring donation schedules from previous systems without losing a single donation.
Security & PCI Compliance
Employs bank-grade encryption, third-party annual audits, encrypted vault storage for payment data, full PCI Level 1 compliance, and ongoing security best practices.
Nonprofit Pricing Model
Operates as a registered nonprofit and applies Interchange Plus Zero pricing—no markup or profit taken—reinvesting savings back into ministry work.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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