About myAvatar
MyAvatar is a behavioral health EHR software from Netsmart Technologies that supports value-based care. It combines real-time analytics, clinical decision support, and the CareFabric Platform so organizations can manage patient data effectively. myAvatar is designed specifically for addiction treatment and integrated care, offering tools that assist in delivering comprehensive behavioral health services. It also includes features like Client Login for easy access and the CareThreads Blog to keep professionals informed on industry trends. Key capabilities: real-time analytics clinical decision support CareFabric Platform Value-Based Care resources Client Login Best for: healthcare providers that need a reliable solution for behavioral health and addiction treatment management.
myAvatar™, developed by Netsmart, is a behavioral health-focused electronic health record (EHR) designed to support organizations that deliver behavioral health, addictions treatment, autism care, child and family services, and other community-based programs. Unlike general-purpose EHRs, myAvatar is purpose-built for behavioral health and human services providers, offering recovery-focused solutions that emphasize real-time analytics, AI-powered clinical decision support, and seamless workflow automation. The platform delivers a whole-person integrated care model, meaning it goes beyond documentation and billing to connect clinical, financial, and operational functions across inpatient, outpatient, and community-based programs. One of the standout elements of myAvatar is its user-friendly role-based dashboards, which allow staff—whether clinicians, billing administrators, or executives—to access relevant data instantly. By supporting diverse care settings such as group appointments, detoxification programs, and inpatient psychiatric facilities, the software streamlines documentation and ensures compliance while maintaining patient-centered care. Clinicians benefit from Quick Action features, closed-loop medication management, and mobile usability, making it easy to capture data on the go and reduce administrative burden.
Pros & Cons
- +User-friendly client charting system
- +Supports in-house customization
- +Offers coordinated development with vendor
- −Frequent crashes and instability
- −Data loss and erased notes
- −Risk of patient safety issues (e.g., displaying wrong records)
- −Outdated, unattractive, and inconsistent user interface
- −Buggy and difficult to use
Features
Key features
- Recovery-Focused EHR
- Tailored for behavioral health and addictions treatment, supporting inpatient, outpatient, and community programs.
- Role-Based Dashboards
- Provides streamlined workflows with user-specific dashboards for clinicians, billing staff, and executives.
- Mobile & Quick Action Tools
- Enables tablet-based workflows and rapid data capture to reduce clinician burden.
- Closed-Loop Medication Management
- Automates inpatient medication processes to ensure safety and compliance.
- Complex Billing Support
- Handles wrap-around services, Medicare pharmacy billing, and value-based reimbursement models.
- Real-Time Analytics & Decision Support
- Empowers clinicians and executives with AI-driven insights to improve outcomes.
- Integrated Care Model
- Connects clinical, financial, and operational functions for whole-person, value-based care.
Additional features
- Clinical Documentation
- Supports workflows for office visits, wellness visits, group therapy, and detox care.
- Scheduling Tools
- Manages group appointments, treatments, and inpatient programs with flexibility.
- Medication Management
- Automates closed-loop medication administration in inpatient settings.
- Compliance Monitoring
- Alerts clinicians to missing or critical information to maintain regulatory standards.
- Electronic Remittance & Denial Management
- Streamlines financial workflows with automated claim processing.
- Complex Billing Models
- Supports shadow billing, grants, wrap-around services, and non-profit funding.
- Eligibility Verification & Utilization Management
- Built-in dashboards for real-time payer eligibility and claims tracking.
- Integrated Payment Solutions
- Includes credit card payments via CardConnect for smoother revenue collection.
- Performance & KPI Tracking
- Measures compliance, revenue, and organizational goals with reporting tools.
- Telehealth & Care Coordination Integration
- Expands care access with secure messaging, referrals, and remote consultations.
Pricing
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to myAvatar
About myAvatar
MyAvatar is a behavioral health EHR software from Netsmart Technologies that supports value-based care. It combines real-time analytics, clinical decision support, and the CareFabric Platform so organizations can manage patient data effectively. myAvatar is designed specifically for addiction treatment and integrated care, offering tools that assist in delivering comprehensive behavioral health services. It also includes features like Client Login for easy access and the CareThreads Blog to keep professionals informed on industry trends. Key capabilities: real-time analytics clinical decision support CareFabric Platform Value-Based Care resources Client Login Best for: healthcare providers that need a reliable solution for behavioral health and addiction treatment management.
myAvatar Details
myAvatar's In-App Market Place
Does myAvatar have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), NZD (NZ$), SEK (kr), NOK (kr), DKK (kr), PLN (zł), INR (₹), AED (د.إ)
Pros & Cons
- User-friendly client charting system
- Supports in-house customization
- Offers coordinated development with vendor
- Frequent crashes and instability
- Data loss and erased notes
- Risk of patient safety issues (e.g., displaying wrong records)
- Outdated, unattractive, and inconsistent user interface
- Buggy and difficult to use
myAvatar's Support Options
Email Address
netsmartcareers@ntst.comChatbot
Available
