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MyDigiFlat

by Ordiges · Since 1977
No reviews yet
ActiveAvailable globallyCloudOn-premise
Quick facts
VendorOrdiges
Year launched1977
StatusActive
LocationPark Lane A, Culliganlaan 2A 1831 Diegem, Belgium
Countries servedGlobal
Languages10
Integrations1+
Free tierN/A
Free trialN/A
Contact salesYES

About MyDigiFlat

MyDigiFlat is a digital management software from Ordiges that provides a comprehensive solution for managing flat-related tasks. It offers features such as tenant management, payment tracking, and maintenance request handling so users can effectively manage their properties. MyDigiFlat supports both landlords and tenants by facilitating communication and improving transparency in the rental process. The platform is designed to simplify administrative tasks, making it easier to keep track of important information and deadlines. Key capabilities: tenant management payment tracking maintenance request handling communication tools document storage Best for: property managers and landlords that need a centralized system for managing rental properties.

MyDigiFlat by Ordiges is a robust property management solution tailored to meet the evolving needs of landlords, property managers, housing associations, and real estate operators. Developed by Ordiges, a company known for delivering efficient digital management solutions across public and private sectors, MyDigiFlat provides a digital ecosystem designed to streamline and automate property administration tasks. Its primary functions include tenant management, lease tracking, maintenance request handling, document centralization, and performance analytics. Designed to support residential and mixed-use portfolios, it facilitates operational efficiency and improved tenant satisfaction. From a user interface perspective, MyDigiFlat presents a sleek, organized, and highly navigable layout. The dashboard is customizable and gives users immediate access to key performance metrics such as occupancy rates, outstanding rent, and open maintenance tickets. The intuitive navigation bar categorizes modules clearly—properties, tenants, financials, tasks—making it easy for users to locate specific functions without excessive menu diving. The design features are modern, and the platform supports role-based access, allowing different users such as maintenance staff, accountants, or property managers to only see relevant features.

Pros & Cons

Pros
  • Digitalization and automation of processes reduce manual work and streamline workflows.
  • 24/7 self-service and easy communication improve the tenant experience.
  • Centralized and accessible data improves accuracy and decision-making.
  • Automation and self-service lessen the workload on housing authority staff.
  • Digital channels facilitate clearer and more traceable communication with tenants.
Cons
  • Setting up and integrating a new software system can involve significant upfront expenses.
  • Some tenants may lack the necessary digital literacy or access to technology.
  • Handling sensitive data online requires robust security measures to prevent breaches.
  • Integrating the new system with existing ERP and accounting software might present technical difficulties.
  • System outages or technical issues could disrupt essential processes and communication.

Features

Key features

Dedicated Tenant Relations Web Portal

Specifically designed for social housing authorities to optimize their interactions with tenants through a user-friendly digital interface.

24/7 Tenant Self-Service

Tenants can independently manage their data and requests anytime via web or app, reducing reliance on office hours.

Integrated Approval System

Streamlines various processes like data changes, registration, and contract modifications with a built-in approval workflow.

Customisable Dynamic Forms

Simplifies data entry for tenants and housing authorities with adaptable forms tailored to specific needs.

Automated Utility Management

Optimizes utility data handling through tenant input and back-office updates, potentially reducing manual effort.

Comprehensive Request Management

Digitalizes tenant requests with tailored forms, automatic filling, categorization, and tracking for efficient handling.

Additional features

Case management

Handles changes in household composition and income fluctuations.

Integrated approval system

Requires authorization for tenant-initiated data changes.

Linked to your rental management ERP

Integrates tenant data with existing enterprise resource planning systems.

Registration management

Simplifies housing requests and other procedures online.

Registration form for new members or relocation requests

Provides online forms for new applications or transfer requests.

Integrated preferential ranking system based on a dynamic questionnaire

Uses a customizable questionnaire to rank applicants.

Application approval/rejection management within the authorised scope

Manages the acceptance or denial of applications.

Tenancy contract management

Facilitates control and management of tenant contracts.

View all contracts for each household

Allows viewing of all agreements related to a tenant's household.

Change request authorisation with an approval system

Requires approval for modifications to contracts.

Contract data management and/or modification

Enables management and editing of contract details.

Utility management

Optimizes the handling of tenant utility information.

Data entry for tenants’ utility data

Allows tenants to input their water, gas, and electricity readings.

Automated updates to tenant utility usage data from the back-office

Automatically updates utility consumption data.

Data customisation to meet the housing authority’s needs

Allows tailoring of utility data management to specific requirements.

Payment management

Improves and simplifies online payments from tenants.

Customisable payment management

Offers adaptable payment management features.

Online payment option for tenants

Provides tenants with the ability to pay online.

Payment plan authorization requests

Allows tenants to request payment plans.

Linked to your accounting ERP

Integrates payment information with existing accounting systems.

Financial situation overview

Provides a summary of tenants' financial status.

Administrative and technical request management

Increases efficiency by digitalizing tenant requests.

Unique forms and structure tailored to fit the housing authority

Offers customized forms and organization for requests.

Simplified request process with an automatic form filler

Makes it easier for tenants to submit requests with auto-fill features.

Request management using customisable categories

Organizes requests using adaptable categories.

Overview of all current requests by tenant

Provides a view of all open requests for each tenant.

Tenant relations management based on a directory of contacts

Manages tenant interactions using a contact directory.

Process for request acceptance by the housing authority

Defines the workflow for accepting tenant requests.

Getting in touch is easier with an emergency number

Provides an emergency contact number for tenants.

Back Office

Enables management of back-office data through links to the tenant portal.

Request processing and modification management

Allows back-office staff to process and edit tenant requests.

Integrated alert system for task management

Provides alerts for managing tasks.

System configuration

Allows customization of the system settings.

User access management

Controls user permissions and access levels.

Dynamic form creation and management

Enables the creation and management of adaptable forms.

e-id / it’sme login and access security

Offers secure login options using electronic identification methods.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
10
Interface languages
8
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseChineseJapaneseKorean

Billing currencies

🇺🇸USD🇸🇬SGD🇲🇾MYR🇨🇳CNY🇦🇺AUD🇬🇧GBP🇪🇺EUR🇯🇵JPY

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