MyDigiFlat logo

MyDigiFlat

by Ordiges · Since 1977
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorOrdiges
Year launched1977
StatusActive
LocationPark Lane A, Culliganlaan 2A 1831 Diegem, Belgium
Countries servedGlobal
Languages10
Integrations1+
Free tier
Free trial
Contact salesYES

About MyDigiFlat

MyDigiFlat is a digital management software from Ordiges that provides a comprehensive solution for managing flat-related tasks. It offers features such as tenant management, payment tracking, and maintenance request handling so users can effectively manage their properties. MyDigiFlat supports both landlords and tenants by facilitating communication and improving transparency in the rental process. The platform is designed to simplify administrative tasks, making it easier to keep track of important information and deadlines. Key capabilities: tenant management payment tracking maintenance request handling communication tools document storage Best for: property managers and landlords that need a centralized system for managing rental properties.

MyDigiFlat by Ordiges is a robust property management solution tailored to meet the evolving needs of landlords, property managers, housing associations, and real estate operators. Developed by Ordiges, a company known for delivering efficient digital management solutions across public and private sectors, MyDigiFlat provides a digital ecosystem designed to streamline and automate property administration tasks. Its primary functions include tenant management, lease tracking, maintenance request handling, document centralization, and performance analytics. Designed to support residential and mixed-use portfolios, it facilitates operational efficiency and improved tenant satisfaction. From a user interface perspective, MyDigiFlat presents a sleek, organized, and highly navigable layout. The dashboard is customizable and gives users immediate access to key performance metrics such as occupancy rates, outstanding rent, and open maintenance tickets. The intuitive navigation bar categorizes modules clearly—properties, tenants, financials, tasks—making it easy for users to locate specific functions without excessive menu diving. The design features are modern, and the platform supports role-based access, allowing different users such as maintenance staff, accountants, or property managers to only see relevant features.

Pros & Cons

What users like
  • +Digitalization and automation of processes reduce manual work and streamline workflows.
  • +24/7 self-service and easy communication improve the tenant experience.
  • +Centralized and accessible data improves accuracy and decision-making.
  • +Automation and self-service lessen the workload on housing authority staff.
  • +Digital channels facilitate clearer and more traceable communication with tenants.
What users flag
  • Setting up and integrating a new software system can involve significant upfront expenses.
  • Some tenants may lack the necessary digital literacy or access to technology.
  • Handling sensitive data online requires robust security measures to prevent breaches.
  • Integrating the new system with existing ERP and accounting software might present technical difficulties.
  • System outages or technical issues could disrupt essential processes and communication.

Features

Key features

Dedicated Tenant Relations Web Portal
Specifically designed for social housing authorities to optimize their interactions with tenants through a user-friendly digital interface.
24/7 Tenant Self-Service
Tenants can independently manage their data and requests anytime via web or app, reducing reliance on office hours.
Integrated Approval System
Streamlines various processes like data changes, registration, and contract modifications with a built-in approval workflow.
Customisable Dynamic Forms
Simplifies data entry for tenants and housing authorities with adaptable forms tailored to specific needs.
Automated Utility Management
Optimizes utility data handling through tenant input and back-office updates, potentially reducing manual effort.
Comprehensive Request Management
Digitalizes tenant requests with tailored forms, automatic filling, categorization, and tracking for efficient handling.

Additional features

Case management
Handles changes in household composition and income fluctuations.
Integrated approval system
Requires authorization for tenant-initiated data changes.
Linked to your rental management ERP
Integrates tenant data with existing enterprise resource planning systems.
Registration management
Simplifies housing requests and other procedures online.
Registration form for new members or relocation requests
Provides online forms for new applications or transfer requests.
Integrated preferential ranking system based on a dynamic questionnaire
Uses a customizable questionnaire to rank applicants.
Application approval/rejection management within the authorised scope
Manages the acceptance or denial of applications.
Tenancy contract management
Facilitates control and management of tenant contracts.
View all contracts for each household
Allows viewing of all agreements related to a tenant's household.
Change request authorisation with an approval system
Requires approval for modifications to contracts.
Contract data management and/or modification
Enables management and editing of contract details.
Utility management
Optimizes the handling of tenant utility information.
Data entry for tenants’ utility data
Allows tenants to input their water, gas, and electricity readings.
Automated updates to tenant utility usage data from the back-office
Automatically updates utility consumption data.
Data customisation to meet the housing authority’s needs
Allows tailoring of utility data management to specific requirements.
Payment management
Improves and simplifies online payments from tenants.
Customisable payment management
Offers adaptable payment management features.
Online payment option for tenants
Provides tenants with the ability to pay online.
Payment plan authorization requests
Allows tenants to request payment plans.
Linked to your accounting ERP
Integrates payment information with existing accounting systems.
Financial situation overview
Provides a summary of tenants' financial status.
Administrative and technical request management
Increases efficiency by digitalizing tenant requests.
Unique forms and structure tailored to fit the housing authority
Offers customized forms and organization for requests.
Simplified request process with an automatic form filler
Makes it easier for tenants to submit requests with auto-fill features.
Request management using customisable categories
Organizes requests using adaptable categories.
Overview of all current requests by tenant
Provides a view of all open requests for each tenant.
Tenant relations management based on a directory of contacts
Manages tenant interactions using a contact directory.
Process for request acceptance by the housing authority
Defines the workflow for accepting tenant requests.
Getting in touch is easier with an emergency number
Provides an emergency contact number for tenants.
Back Office
Enables management of back-office data through links to the tenant portal.
Request processing and modification management
Allows back-office staff to process and edit tenant requests.
Integrated alert system for task management
Provides alerts for managing tasks.
System configuration
Allows customization of the system settings.
User access management
Controls user permissions and access levels.
Dynamic form creation and management
Enables the creation and management of adaptable forms.
e-id / it’sme login and access security
Offers secure login options using electronic identification methods.

Pricing

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Free version
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Countries & Languages

Global
Countries served
10
Interface languages
8
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseChineseJapaneseKorean

Billing currencies

🇺🇸USD🇸🇬SGD🇲🇾MYR🇨🇳CNY🇦🇺AUD🇬🇧GBP🇪🇺EUR🇯🇵JPY

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