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Software Status:Active

About myKaarma

MyKaarma is a service management platform from myKaarma Developer that connects every touchpoint to enable interactions. It provides AI-powered features such as Tech Video Grader, which reviews every video taken by technicians, ServiceConcierge with Service Pre-Diag that diagnoses issues while booking, and packages tailored to improve fixed operations. These capabilities help dealerships improve workflow efficiency and customer satisfaction. With over 2000 leading dealerships choosing myKaarma for fixed ops technology, the platform supports automatic tracking and training of technicians while driving upsells through high-quality video Multi-Point Inspections (MPIs). Key capabilities: Tech Video Grader ServiceConcierge AI diagnostics Workflow management Technician training Best for: automotive dealerships that need efficient service lane operations and improved customer interactions.

myKaarma Details

Vendor
myKaarma Developer
Year Launched
2012
Location
100 W. Broadway Suite 300 Long Beach CA, 90802
Deployment
cloud
Training Options
videos, live online
Countries Served
All Countries
Languages
English
Users
Auto Dealers, Service Advisors, Parts Managers, Customers
Industries Served
Auto Retail, Automotive, Car Dealerships, Auto Services, Dealership Service Centers.
Tags
Automotive SaaS, communication platform, service management, dealership software, customer engagement, vehicle service.

myKaarma's In-App Market Place

Does myKaarma have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥)

Pros & Cons

  • Strong customer communication tools.
  • Convenient payment options.
  • Video-based inspection increases customer trust.
  • Flexible scheduling integrated with recall data.
  • Simplified pickup and delivery management.
  • Limited language support.
  • Potential learning curve for dealership staff.
  • Requires integration with existing systems.
  • Dependent on internet connectivity for cloud access.

myKaarma's Support Options

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