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About Netomi

Netomi is an agentic AI platform for enterprise customer use, designed to automate complex support workflows with goal-driven AI agents under guardrails. The vendor positions it for Fortune 500-scale CX, combining autonomous agents with real-time AI assistance that can keep humans in the loop when needed. Netomi emphasizes control and safety for production deployments, plus analytics and integrations to fit into existing CX stacks. Key capabilities: • Autonomous AI agents for CX workflows (as marketed) Human-in-the-loop real-time assistance (as marketed) Guardrails and control mechanisms (as marketed) Analytics for agent and workflow performance Integrations into enterprise CX environments (as marketed) Best for: enterprises deploying AI agents for customer support and service operations with strong governance.

Netomi Details

Vendor
Netomi
Year Launched
2016
Location
400 Concar Dr, San Mateo, California 94402, US
Deployment
Training Options
documentation, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese
Users
Customer Service Agents, Customer Support Representatives, Contact Center Managers, IT Managers
Industries Served
eCommerce, Entertainment, Fintech, SaaS, Telecom, Travel & Hospitality
Tags
Artificial Intelligence, Conversational AI Platform, Customer Service

Netomi's In-App Market Place

Does Netomi have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), SGD (S$)

Pros & Cons

  • High integration flexibility with various platforms
  • Significant cost savings through AI automation
  • Proactive and predictive customer care
  • Strong security and compliance standards
  • Pricing details not immediately transparent
  • High initial setup complexity for large enterprises

Netomi's Support Options

Email Address

sales@netomi.com

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