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NetSupport Manager

by NetSupport · Since 1989
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Active1+ countriesCloud
Quick facts
VendorNetSupport
Year launched1989
StatusActive
LocationLilienthalstr. 1, 82178 Puchheim Germany
Countries served1+
Languages38
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About NetSupport Manager

NetSupport Manager by NetSupport is a comprehensive IT management solution designed to enable remote desktop control, system monitoring, and support across enterprise environments.

NetSupport Manager by NetSupport is a comprehensive IT management solution designed to enable remote desktop control, system monitoring, and support across enterprise environments. Its primary purpose is to allow IT teams to efficiently manage, monitor, and support multiple devices and users from a centralized interface. Key features include remote control, file transfer, system inventory, real-time monitoring, remote command execution, and security controls.

Pros & Cons

Pros
  • The platform integrates classroom management and safeguarding into one solution, reducing the need for multiple separate vendors.
  • Flexible deployment options allow organizations to choose between cloud-based or more secure on-premise infrastructure.
  • Real-time mass notifications provide a critical safety layer for schools and businesses during emergency lockdown situations.
  • The software boasts over 36 years of development expertise, ensuring a highly stable and refined user experience.
  • It offers a massive global reach with 22 million users, proving its scalability for large-scale enterprise deployments.
Cons
  • High-level monitoring and safeguarding tools require careful internal policy management to balance user privacy with oversight.
  • Organizations might find the subscription-based updates necessary to keep up with evolving security and safeguarding trends.
  • Some advanced features may be split between cloud and on-premise versions, potentially limiting certain specific functionalities.
  • The vast range of specialized products might make choosing the correct initial solution confusing for smaller organizations.
  • Full implementation of the IT Asset Management suite likely requires significant technical setup and internal configuration.

Features

Key features

Evidence-Based Development

Built on 36 years of expertise to ensure software solutions have a measurable impact on organizational productivity.

Mass Alerting and Notification

Delivers a vital communication tool to inform all staff and students simultaneously and without delay during emergencies.

IT Asset Management (DNA)

Enables organizations to track, monitor, and manage the efficiency and usage of their entire technology infrastructure.

Multi-Platform Remote Control

Offers both cloud and on-premise solutions to support users, troubleshoot, and fix remote devices from any location.

Safeguarding and eSafety

Monitors for concerning activity and identifies students at risk to ensure online safety and spot emerging trends.

Classroom Management

Provides a comprehensive suite of tools for instruction, monitoring, control, and assessment to maximize technology-enhanced teaching.

Additional features

Cloud 3-in-1 School Software

Combines classroom management, IT management, and safeguarding into a single cloud-based platform.

Multi-Language Support

Makes the software accessible to global organizations by offering interfaces in various localized languages.

Simultaneous Notifications

Sends instant alerts to all connected desktops or devices to ensure immediate message delivery.

Technology Usage Tracking

Generates reports on how hardware and software assets are being utilized across the organization.

Remote Device Troubleshooting

Provides technical teams with the ability to access and repair hardware without being physically present.

Concerning Phrase Monitoring

Scans digital activity for specific keywords to identify potential safety or bullying issues.

Student Thumbnail View

Allows teachers to see high-level visual representations of all student screens in real-time during lessons.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
38
Interface languages
19
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseRussianChinese (Simplified)JapaneseKoreanTurkishArabicPolishThaiDanishSwedishFinnishNorwegianGreekCzechHungarianSlovakSlovenianCroatianSerbianBulgarianRomanianUkrainianLithuanianLatvianEstonianBasqueGalicianCatalanWelshIrishKurdish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇯🇵JPY🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇷🇺RUB🇮🇳INR🇿🇦ZAR🇧🇷BRL🇸🇬SGD🇭🇰HKD🇳🇴NOK🇲🇽MXN

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