About Newbook
Newbook is a hospitality management software platform from Newbook designed to help users simplify access, bookings, and integrations. It combines an online booking system, channel manager, and reservation management tool so users can manage the properties more efficiently. Trusted by over 55,000 hospitality providers, it supports operations across multiple regions including the USA, Australia, New Zealand, and the UK. The platform allows users to take bookings and reservations through the own website while also facilitating commission-free reservations. Newbook offers tools that tackle the toughest challenges in the hospitality sector, ensuring better service for every guest. Key capabilities: online booking system channel manager reservation management integrations reporting Best for: hospitality providers that need efficient property management and online booking solutions.
Newbook is a powerful property management system and booking engine designed for the hospitality industry. With over 55,000 users, the platform provides comprehensive solutions for managing bookings, guest communications, and daily operations in one seamless system. The software allows businesses to streamline their front desk, revenue management, housekeeping, and reporting tasks, making it easier for hospitality providers to optimize their operations. Whether it's managing reservations, guest information, or revenue, Newbook helps businesses improve efficiency and enhance guest experiences with its intuitive interface and automated features. The user interface of Newbook is designed to be intuitive and user-friendly, enabling quick access to essential features like booking management, guest information, and reports. The platform’s streamlined design ensures ease of navigation, reducing the learning curve for users and improving overall workflow. The system is accessible via web browsers and optimized for mobile devices, allowing staff to manage bookings and operations from anywhere. Newbook’s compatibility with both Windows and macOS ensures that it is a versatile solution for businesses using different operating systems.
Pros & Cons
- +Offers a wide range of features, including detailed reports and customer contact management
- +Cost-effective compared to other solutions
- +Dedicated and creative support team helps maximize platform usage
- +Impressive functionality, with workarounds for any missing featuresuets
- −Support is poor at times
- −Complex to use for some users
- −Limited direct OTA connectivity, only channel manager available is "Siteminder"
- −Some websites lack direct connection options
Features
Key features
- Revenue Management
- Newbook offers powerful revenue management tools, including dynamic pricing, upselling, cross-selling, and commission management. These features help maximize occupancy and increase overall business revenue.
- Automated Communication
- The system automates email and SMS communication for booking confirmations, check-ins, upgrades, and guest surveys, ensuring efficient and timely updates to guests.
- Front Desk Management
- Newbook’s front desk module automates the management of guest information, payments, bookings, and check-ins/check-outs. It simplifies the check-in process and ensures smooth operations.
- Automated Reporting & Insights
- Newbook generates customizable and scheduled reports on occupancy, cash-flow, property metrics, and compliance, helping businesses make data-driven decisions.
- Events, Facilities & Activities Management
- The platform allows users to manage events, facilities, and activities, offering features for payment collection, managing food and beverage services, and event notifications.
- Self-Service Tech
- Newbook enhances the guest experience with self-service technology, including paperless check-in/check-out, self-service kiosks, and a guest portal for upselling bookings and add-ons.
Additional features
- Group & Split Bookings
- Newbook simplifies handling complex group bookings and split reservations, ensuring smooth coordination of multiple bookings in one stay.
- Guest Information Management
- It securely stores and organizes guest information, providing easy access to data for better service delivery.
- Housekeeping Management
- The system integrates housekeeping tasks, allowing staff to track room statuses and update availability in real-time.
- Inventory Management
- Newbook helps track inventory and manage the stock of goods, including cleaning supplies and amenities.
- Booking Engine
- The platform offers an advanced booking engine with customizable booking options, upsells, and the ability to track availability in real-time.
- Customizable Dashboards & Reporting
- Users can create and schedule reports and dashboards to monitor business performance, guest activities, and financial health.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Newbook
Newbook is a hospitality management software platform from Newbook designed to help users simplify access, bookings, and integrations. It combines an online booking system, channel manager, and reservation management tool so users can manage the properties more efficiently. Trusted by over 55,000 hospitality providers, it supports operations across multiple regions including the USA, Australia, New Zealand, and the UK. The platform allows users to take bookings and reservations through the own website while also facilitating commission-free reservations. Newbook offers tools that tackle the toughest challenges in the hospitality sector, ensuring better service for every guest. Key capabilities: online booking system channel manager reservation management integrations reporting Best for: hospitality providers that need efficient property management and online booking solutions.
Newbook Details
Newbook's In-App Market Place
Does Newbook have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
AUD ($), GBP (£), EUR (€), USD ($)
Pros & Cons
- Offers a wide range of features, including detailed reports and customer contact management
- Cost-effective compared to other solutions
- Dedicated and creative support team helps maximize platform usage
- Impressive functionality, with workarounds for any missing featuresuets
- Support is poor at times
- Complex to use for some users
- Limited direct OTA connectivity, only channel manager available is "Siteminder"
- Some websites lack direct connection options
Newbook's Support Options
Email Address
supporteu@newbook.cloudContact
+44 1732 409 999Documentation
https://developers.newbook.cloud/Chatbot
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