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About NexHealth

NexHealth is a healthcare software platform from NexHealth that provides patient use solutions. It combines appointment scheduling, patient communication, and electronic health records management so healthcare providers can improve patient engagement and operational efficiency. The platform allows for online booking, automated reminders, and secure messaging between patients and providers. It also offers reliable reporting tools for better practice management. Key capabilities: appointment scheduling patient communication electronic health records management automated reminders reporting tools Best for: healthcare providers that need to improve patient interaction and simplify administrative tasks.

NexHealth Details

Vendor
NexHealth
Year Launched
2017
Location
San Francisco, CA, USA
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Japanese, Korean, Chinese.
Users
Dentists, Healthcare Administrators, Medical Billers, Medical Schedulers, Telemedicine Providers, Patients, Patient Engagement Managers
Industries Served
Dental practices, medical practices
Tags
Dental, Healthcare CRM, Medical Billing, Medical Scheduling, Telemedicine, Patient Scheduling, Patient Engagement

NexHealth's In-App Market Place

Does NexHealth have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), CHF (Fr), JPY (¥), CNY (¥), INR (₹), BRL (R$)

Pros & Cons

  • Two-way Patient Texting: Enables real-time communication with patients, reducing cancellations and improving engagement.
  • Automated Digital Forms: Forms are sent automatically to new patients and can be integrated directly into PMS systems like Dentrix, saving time and reducing errors.
  • Comprehensive Patient Engagement Features: Includes scheduling, reminders, payments, and feedback collection in a single platform, enhancing operational efficiency.
  • Excellent Customer Support: Support team is responsive, knowledgeable, and consistently available to assist with issues or feature requests.
  • Ease of Use and Intuitive Interface: The platform is user-friendly, easy to navigate, and provides flexibility, even across multiple locations.
  • Limited Integration Flexibility: Some users experienced challenges integrating NexHealth with certain PMS systems like Curve Dental or custom scheduling links.
  • Payment Limitations: The system does not allow partial payments under $1,000, which can disrupt financial workflows for some practices.
  • Syncing Issues: Problems with syncing from iPads or other devices were reported, occasionally requiring manual intervention.
  • Notification and Workflow Gaps: Changes in workflows or appointment updates sometimes do not reflect immediately, leading to reminders for canceled appointments.
  • Occasional Bugs and Lag: Users noted minor bugs and occasional slowdowns, especially when frequent updates are rolled out or during PMS integration.

NexHealth's Support Options

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