About Nextiva Call Center
Nextiva Call Center is a communication software from Nextiva that unites every conversation along the entire customer journey. It combines voice, video, chat, social media, and email to provide a comprehensive communication platform for businesses. This allows companies to efficiently manage customer interactions and improve their customer use. Nextiva's integrated solution supports a generative AI knowledge base, secure payment agent assist, and includes dedicated sales and support lines (+1 (800) 799-0600 for Sales, +1 (800) 285-7995 for Support) to ensure clients receive timely assistance. Key capabilities: voice video chat social media email Best for: businesses that need to manage diverse customer interactions effectively.
Nextiva Call Center Details
Nextiva Call Center's In-App Market Place
Does Nextiva Call Center have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD, EUR, GBP, CAD
Pros & Cons
- Great sales and implementation experience.
- Outstanding system reliability with minimal downtime.
- Comprehensive VoIP solution at a competitive price.
- Easy to use with crystal-clear calls.
- High cost compared to competitors.
- Spotty service with dropped calls and disconnects.
- Ongoing technical issues with auto attendants, CRM, and SMS.
- Unnotified auto-renewals for contracts.
Nextiva Call Center's Support Options
Email Address
support@nextiva.comContact
(800) 285-7995