N(i)2 Suite logo

N(i)2 Suite

by N(i)2 · Since 2003
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorN(i)2
Year launched2003
StatusActive
Location905-4200 St-Laurent Blvd, Montreal (Quebec) Canada H2W 2R2
Countries servedGlobal
Languages10
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About N(i)2 Suite

N(i)2 Suite is a comprehensive operations and service management platform designed primarily for telecom operators, data centers, and large-scale service providers that need to manage complex infrastructure and service lifecycles within a single unified environment.

N(i)2 Suite is a comprehensive operations and service management platform designed primarily for telecom operators, data centers, and large-scale service providers that need to manage complex infrastructure and service lifecycles within a single unified environment. What makes the platform particularly compelling is its ability to combine multiple traditionally separate systems, such as IT Service Management (ITSM), Operational Support Systems (OSS), and Data Center Infrastructure Management (DCIM), into one integrated solution. This unified approach enables organizations to gain end-to-end visibility across their networks, resources, and services, helping to eliminate silos and improve operational efficiency. One of the suite’s standout strengths is its advanced network resource management capability, which allows users to design, plan, and optimize communications networks while leveraging intelligent analytics for better decision-making. The platform also supports automated service fulfillment through workflow orchestration, enabling faster service delivery and improved customer experience. Additionally, its unified inventory system provides a centralized source of truth for assets, services, and infrastructure, which is crucial for organizations dealing with large and distributed environments.

Pros & Cons

Pros
  • Comprehensive IT asset management solution
  • Advanced asset tracking capabilities, including real-time tracking of hardware and software inventory
  • Streamlined asset lifecycle management, from procurement to disposal
  • Robust reporting and analytics tools for tracking asset performance and utilization
  • Centralized dashboard for easy monitoring and management of all IT assets
Cons
  • Complex implementation requiring integration with multiple systems
  • Primarily suited for telecom and large infrastructure providers
  • High learning curve for teams unfamiliar with OSS/DCIM platforms
  • May be excessive for small or mid-sized organizations

Features

Key features

Unified OSS Platform

Integrates network, data center, and service management into a single system for end-to-end operational control.

Digital Twin of Infrastructure

Creates a real-time digital model of physical and logical assets to improve planning and operations.

Service Lifecycle Management

Supports service design, fulfillment, assurance, and optimization across the entire lifecycle.

Automated Service Provisioning

Uses workflow automation and orchestration to accelerate service delivery and reduce manual effort.

Advanced Network & Data Center Management

Provides visibility into connectivity, capacity, and infrastructure relationships.

Additional features

Resource & Inventory Management

Maintains a unified inventory of network, data center, and service resources.

Topology & Dependency Mapping

Models relationships between assets, services, and infrastructure layers for better impact analysis.

Service Fulfillment Automation

Automates order-to-service processes using policy-driven workflows.

Service Assurance & Monitoring

Detects faults, performs root cause analysis, and improves incident response.

Revenue Assurance & Quoting Support

Uses accurate infrastructure data to improve pricing, quoting, and sales processes.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
10
Interface languages
10
Billing currencies

Interface languages

EnglishChineseTajikPashtoDariKurdishSindhiUrduFarsiVietnamese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇮🇳INR

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